Dear Harrogate Borough Council,
1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?
Thank you for your email which we received on 31 July 2018. We are
treating this as a request for information under the Freedom of
Information Act 2000. This means that —
o if we need more information about what you want, we will contact you
again as soon as we can; the twenty working days in which to give you
the information will start once we know exactly what you want
o if we do not hold the information, we will, if we can, transfer your
request to an authority who does hold it, and tell you what we have
done (please contact us immediately if you do not want us to do this);
otherwise, we will let you know that we do not hold the information
o if we hold the information and there is no reason to withhold it, we
will send it to you as soon as we can. If there is likely to be a
delay for any reason, we will let you know
o if we believe that there is a good reason why the information should
not be disclosed, we will let you know as much as we can about how we
reached our decision
We will respond to your request promptly, and in any event, within the 20
working day limit as set out in s10 of the Act.
Workplace Support Officer (Admin)
Organisational Development & Improvement
Harrogate Borough Council
PO Box 787
Telephone: (01423) 500600 Ext 58278
Working Hours: (Mon 9.30 am – 4.30 pm, Weds – Fri 8.00 am – 4.30 pm)
Please find attached the response to the Freedom of Information request
you recently submitted to Harrogate Borough Council.
Parking Enforcement Manager
Harrogate Borough Council Safer Communities
PO Box 787
01423 500600, option 1, Ext. 58360
Email: [email address]
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