Parking systems enquiry

The request was successful.

Dear Surrey County Council,

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Yours faithfully,
Ellen Louise

Maggie McCormack LDC, Surrey County Council

Dear Ms Louise

YOUR REQUEST REF NO FOI 000158 UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your request for information received on the 10 October 2018. Your request reference is as above.

We will respond to your request promptly and in any event within 20 working days from the date of receipt of your request. If you wish to contact me to discuss the progress of your request, please use the contact details given below and quote the reference number given above.

Kind regards

Maggie Mc Cormack

Services Support Officer
Legal Democratic & Cultural Services

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FOI/COR/SCC, Surrey County Council

Dear Ms Louise

 

RE:  YOUR REQUEST REF:FOI000158 UNDER THE FREEDOM OF INFORMATION ACT 2000

 

We have considered your request which was for

 

1. What software do you use for Parking Enforcement (PCN issue and
processing) and when does the current contract end?

2. What system do you use for cashless (pay by phone) parking and when
does the current contract end?

3. What software do you use for Fixed Penalty Notice enforcement ( FPN
issue and processing) and when does the current contract end?

4. What software do you use to issue parking permits and season tickets
and when does the current contract end?

 

Surrey County Council does not hold this information as the enforcement of
parking restrictions is carried out by the district/borough councils in
respect of on street parking on our behalf. Please see the following link

 

[1]http://www.surreycc.gov.uk/your-council/...

 

We supply this information based on your original request. Please do not
hesitate to contact me at the above address if you have any queries
regarding the information supplied.  Remember to quote the reference
number above in any future communications.

 

If you are unhappy with the handling of your request for information and
wish to make a complaint or request a review of our decision, in the first
instance you should contact the County Council, quoting your request
number given above, at:

 

Freedom of Information Officer

Surrey County Council

Legal & Democratic Services

County Hall

Penhryn Road

Kingston Upon Thames

Surrey

KT1 2DN

[Surrey County Council request email]

 

If you are not satisfied by the County Council’s response to your
complaint, you have the right to apply to the Information Commissioner for
a decision.  The Information Commissioner will normally expect you to have
exhausted our complaints procedure.  The Information Commissioner can be
contacted at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely

 

 

 

Mrs Mary J Elliott

Freedom of Information Officer

 

Mrs Mary J Elliott
Freedom of Information Officer (Monday to Thursday)
Corporate Information Governance Team
Legal Democratic & Cultural Services
Surrey County Council
County Hall
Kingston upon Thames
KT1 2DN

Tel: 020 8541 7969

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References

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1. http://www.surreycc.gov.uk/your-council/...