Parking systems enquiry

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Dear Great Yarmouth Borough Council,

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Yours faithfully,
Ellen Louise

Freedom of Information, Great Yarmouth Borough Council

Dear Ellen

FREEDOM OF INFORMATION ACT 2000 – INFORMATION REQUEST FOI2018-529

Your request for information has now been considered and the information requested is enclosed.

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?

Answer - GYBC have outsourced this function to the Borough of Kings Lynn and West Norfolk. GYBC currently use Imperial 3sixty for processing PCN's for South Norfolk District Council; this is due to end shortly and will be on a 12 month run down.

2. What system do you use for cashless (pay by phone) parking and when does the current contract end?

Answer - MiPermit through the Borough of Kings Lynn and West Norfolk as part of a shared service.

3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?

Answer - Parking Services do not issue FPN's.

4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Answer - manual issue, spreadsheet records.

The answers supplied in response to your request are for your personal use. They are copyright of Great Yarmouth Borough Council and may not be copied, distributed, published or exploited for commercial purposes or financial gain without the explicit written consent of Great Yarmouth Borough Council.

Should you have any queries regarding the information provided, please do not hesitate to contact me. You have the right of appeal through the Council’s internal complaints procedure by setting out the ground of your appeal in writing to me.

Yours sincerely

Geoff Jones
Information Manager
Great Yarmouth Borough Council
 
Telephone: 01493 846855
E-mail: [email address]
 
Website: www.great-yarmouth.gov.uk
Correspondence Address: Town Hall, Hall Plain, Great Yarmouth, Norfolk NR30 2QF
 
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