Dear Fife Council,

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Yours faithfully,
Ellen Louise

Fife Council

Dear E Louise,

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 – REQUEST FOR INFORMATION

Thank you for your information request received on 31/07/2018 our reference: FCIR 23139. This is being dealt with in terms of the Freedom of Information (Scotland) Act 2002.

We are presently assessing your request and may be in touch soon to ask for further clarification or to offer advice and assistance if we are not able to fulfil your request in its present form.

The legislation allows us up to 20 working days from the date that we receive a valid request, including any clarification we require, to make a final response. We will be in touch within 20 working days of receipt of your initial request to provide our response or to seek clarification where necessary. We hope to provide you with the information you are looking for at an earlier date where possible.

Yours sincerely,

S Guthrie
Information Management & Requests Team

Fife Council

Dear E Louise,

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 – REQUEST FOR INFORMATION

I refer to your email dated and received 31/07/2018, our reference: FCIR 23139.

I am pleased to provide the information you requested and trust that it meets your requirements.

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?

3Sixty, supplied by Imperial Civil Enforcement Solutions (ICES), the contract expires in March 2023.

2. What system do you use for cashless (pay by phone) parking and when does the current contract end?

RingGo the contract expires 15/01/19

3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?

Fife Council don't issue FPN in Fife for Parking.

4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Fife Council don't use any software for parking permits, this task is done manually.

I would like to draw your attention to the copyright situation in relation to the material.

The council holds the copyright for all of the material provided and it may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material not being used in a derogatory manner or in a misleading context. The source of the material must be acknowledged as Fife Council and the title of the document must be included when being reproduced as part of another publication or service.

If you are not satisfied with the way we have handled your request, you have the right to request a review of the decision. Please write to: Head of Legal Services, Finance & Corporate Services, Fife House, North Street, Glenrothes, KY7 5LT or e-mail to [email address]. The law provides for you to make this request up to 60 working days from when we received your enquiry or 40 working days from when you receive this correspondence whichever is the later date. Where the outcome of the review fails to resolve the matter to your complete satisfaction you have the right to apply to the Scottish Information Commissioner for a decision.www.itspublicknowledge.info/Appeal

Fife Council will consider and seek to resolve any request to the Head of Legal Services that falls outside these time scales.

Yours sincerely

S Guthrie
Information Management & Requests Team

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