Dear Waltham Forest Borough Council,

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Yours faithfully,
Ellen Louise

Information Officer | Waltham Forest Council, Waltham Forest Borough Council

Re: "Freedom of Information request - Parking systems enquiry"
Reference: FOI89746403
Date of request: 2018-09-27 15:29:19

Dear Ellen Louise,

Thank you for your recent request for information. Your request has been
received and we are dealing with it under the terms of the Freedom of
Information Act (2000), and in line with the Council's policy and
protocols.

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this message, please contact us via email
at: [1][email address] or by post at:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF

Please remember to quote the reference number above in any future
communications.

Best regards,

The Information Officer
The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF
CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
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must not read, copy or distribute it, nor take any action in reliance upon
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we take reasonable steps to identify software viruses, any attachments to
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recommend that you carry out your own anti-virus checks before opening any
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disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
1. mailto:[email address]?subject=FOI%20Query

Information Officer | Waltham Forest Council, Waltham Forest Borough Council

Re: FOI Response FOI89746403 "Freedom of Information request - Parking
systems enquiry".

Dear Ellen Louise,

I am writing to confirm that the Council has now completed its search for
the information which you requested on 27th September 2018 about Freedom
of Information request - Parking systems enquiry.

The information supplied has been provided by the department responsible
for the service delivery.

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder.

Please find attached response - 

[1]Response

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should contact
us via e-mail at:[2][email address] or by post:

The London Borough of Waltham Forest
The Information Officer
Town Hall
Forest Road
London
E17 4JA

Please remember to quote the reference number FOI89746403 in any future
communications.

If you are not content with the outcome your review, you may apply
directly to the Information Commissioner's Office (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.

Kind regards,
The Information Officer

Best regards,

The Information Officer
The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF
CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
1. https://apps-waltham-forest.s3.amazonaws... Ellen Louise - 08.10.2018.doc
2. mailto:[email address]

Martyn Dewar left an annotation ()

The link referenced in the Council's response is slightly malformed as it contains spaces within the filename. The corrected link (which appears to work satisfactorily) is: https://apps-waltham-forest.s3.amazonaws... Louise%20-%2008.10.2018.doc

--
Martyn, WhatDoTheyKnow.com volunteer