Dear Tendring District Council,

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Yours faithfully,
Ellen Louise

Claire Bryant, Tendring District Council

Dear Ellen Louise

Thank you for your Freedom of Information request which is receiving our attention.

The Council will deal with your request for information in accordance with the provisions of the Freedom of Information Act 2000.

Under normal circumstances you will receive a reply within 20 working days following receipt of your request for information. We will of course notify you of any delay should it be necessary.

Regards

Claire Bryant
Customer Support Officer

Operational Services
Tendring District Council
Town Hall
Station Road
Clacton-on-Sea
Essex CO15 1SE

Tel: 01255 686943

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Claire Bryant, Tendring District Council

1 Attachment

Dear Ellen

 

Please see below in red in response to your recent FOI request.

 

I hope this information is of assistance to you.  However, if you feel
that the Council have failed to deal with your request for information
correctly, you can request that the matter is reviewed in accordance with
the Authority’s Complaints Procedure. Details of this procedure can be
obtained from all Council offices or our website ([1]www.tendringdc.gov.uk
).

 

If you are not content with the outcome of the internal review you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:

 

FOI Compliance Team (complaints), Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Regards

 

 

 

Claire Bryant

Customer Support Officer

 

Operational Services

Tendring District Council

Town Hall

Station Road

Clacton-on-Sea

Essex CO15 1SE

 

Tel: 01255 686943

 

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