Parking systems enquiry

The request was successful.

Dear Cheshire West and Chester Council,

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Yours faithfully,
Ellen Louise

Cheshire West and Chester Council

Case Reference: 101004804852
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RE: Your request under the Freedom of Information Act 2000

Case Reference: 101004804852

Dear Ms Louise

Thank you for your email.

It will be treated as a request within the meaning of the Act: this means that we will send you a full response within 20 working days, either supplying you with the information which you want, or explaining to you why we cannot supply it.

If we need any further clarification or there is any problem we will be in touch.

Yours sincerely

FOI Unit

Disclosures Team
Cheshire West and Chester Council

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FOI West, Cheshire West and Chester Council

Dear Ms Louise,

 

Thank you for your request for information of the 11th of September 2018
which has been logged as 4804852 and has been dealt with under the Freedom
of Information Act 2000. We confirm that Cheshire West and Chester Council
holds information relating to your request.

 

For the purpose of clarity your request has been reproduced below with
responses:

 

1.       What software do you use for Parking Enforcement (PCN issue and
processing) and when does the current contract end?

 

System used ICPS

Expiry date 31/03/2019

 

2.       What system do you use for cashless (pay by phone) parking and
when does the current contract end?

 

N/A, we don’t have a cashless system in place

 

3.       What software do you use for Fixed Penalty Notice enforcement (
FPN issue and processing) and when does the current contract end?

 

Using a combination of Microsoft Office packages which have been set up in
house to suit our needs.

Because of this there is no contract in place.

 

4. What software do you use to issue parking permits and season tickets
and when does the current contract end?

 

System used ICPS

Expiry date 31/03/2019

 

 

 

We trust this answers your query.

 

The Council considers that your request has been answered in full by
either confirming that information is not held, providing you with the
information requested, or explaining why any information has been withheld
and the reasons for any redaction. Where applicable, the Council has also
told you the reasons for the delay in responding to your request.

 

If you are unhappy with the way your request for information has been
handled you can request a review by writing to the Information Disclosures
Team within 40 working days from the date of the Council’s response.

 

You are entitled to a review by the Council if:

•You are dissatisfied with the Council’s explanation of why the
application was not dealt with within the 20 working day time limit.

•All the information requested is not being disclosed and you have not
received an explanation why some information is not being disclosed.

•A reason for the disclosures under the request being refused is not
received.

•You consider that exemptions have been wrongly applied, and/or

•You consider that a fee has been wrongly applied.

 

Please set out your grounds for seeking a review together with what
specific part of your request those grounds apply to and the outcome you
are seeking. The Council reserves the right to ask you for clarification
of the grounds for your review request if the grounds are not clear, and
to delay commencing the review if such grounds are not provided.

 

The Information Disclosures Team can be contacted by email via:
[Cheshire West and Chester Council request email] or at the following address:

 

Information Governance

Cheshire West and Chester Council

HQ

58 Nicholas Street

Chester

CH1 2NP

 

The Information Disclosures Team will acknowledge a request for an
internal review within 5 working days and complete the review as soon as
possible and no later than 40 working days from receipt of the request.

 

More information about the Council’s internal review process can be found
via:

 

http://www.cheshirewestandchester.gov.uk...

 

If you remain dissatisfied following the outcome of your review, you have
a right of appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: www.ico.org.uk

 

There is no charge for making an appeal.

 

Yours sincerely

 

Information Governance

Cheshire West and Chester Council

 

 

FD

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