Parking systems enquiry

The request was successful.

Dear Orkney Islands Council,

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?

Yours faithfully,
Ellen Louise

foi, Orkney Islands Council

Dear Madam

Freedom of Information (Scotland) Act 2002 – Request for Information

Thank you for your information request dated 23 August 2018 and received on 23 August 2018. Our reference is FOI 2018-0836. This is being dealt with under the Freedom of Information (Scotland) Act 2002.

We are considering your request. We may be in touch soon to ask for further clarification or to offer advice and assistance if we are not able to fulfil your request in its present form.

The legislation allows us up to 20 working days from the date that we receive a valid request, including any clarification we need to make a final response. We will be in touch within 20 working days of receipt of your initial request to provide our response or to seek clarification where necessary. We hope to give you the information you are looking for at an earlier date if possible.

Regards

Katy Russell-Duff
Administrative Officer
Corporate Services
Orkney Islands Council, Council Offices, Kirkwall, Orkney, KW15 1NY
Telephone 01856 873535 Extension 2210

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foi, Orkney Islands Council

Dear Madam

Freedom of Information (Scotland) Act 2002 – Request for Information

I refer to your email dated 23 August 2018 and received on 23 August 2018, our reference is FOI 2018-0836.

I am pleased to give the information you requested and hope that it meets your requirements.

1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end? - Answer - None, we currently use an access database.
2. What system do you use for cashless (pay by phone) parking and when does the current contract end? - Answer - None
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end? - Answer - None
4. What software do you use to issue parking permits and season tickets and when does the current contract end? - Answer - None, we currently use Microsoft Word.

You have the right to request a review of the decision if you are not satisfied with the way we have handled your request. Please write to: Head of Legal Services, Council Offices, School Place, Kirkwall, Orkney, KW15 1NY or email to [Orkney Islands Council request email] to make this request. The law gives you up to 60 working days from when we received your enquiry or 40 working days from when you receive this correspondence, whichever is the later date.

Where the outcome of the review fails to resolve the matter to your complete satisfaction you have the right to apply to the Scottish Information Commissioner for a decision, within six months of the date of the decision to a request for a review, or within six months from when we should have responded to your request for a review, whichever is the later date.

Regards

George Vickers
Information Governance Officer
Corporate Services
Orkney Islands Council, Council Offices, Kirkwall, Orkney, KW15 1NY
Telephone: 01856 873535 Extension: 2162
www.orkney.gov.uk

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