Parking Restrictions Enforcement - Outourced Processes

The request was successful.

Dear Newham Borough Council,

Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions.

Firstly, I would like to know which, if any, process in the
enforcement of on and off -street parking restrictions are
outsourced. Specifically I would like to know:

• Whether the following processes are managed in-house or
outsourced e.g.
o On street enforcement
o Off street enforcement
o Notice Processing
o Debt collection
o Debt recovery e.g. via bailiffs
o Printing & Fulfilment
o Technology Provision
o Other with description
• The number of Full Time Equivalent employed on the process
whether directly or via your outsource provider
• The number of Heads employed on the process whether directly or
via your outsource provider
• If the process is outsourced
o Who the process is outsourced to;
o What the outsource provider does;
o The value of the contract
 Including the annual value of the contract;
o The duration of the contract; and
o The expiry date of the contract.

Secondly, I would like to know what technology is used in the
enforcement of parking restrictions. This will include the methods
by which violations of the restrictions are recorded (i.e. hand
held terminals, written tickets, cctv image) and any back office
parking restriction enforcement related systems.

If this request is too broad or further clarification is required,
please email me to discuss the matter.

Thank you for taking the time to facilitate my request and I look
forward to hearing from you within the 20 working day statutory
time limit.

Yours faithfully,

Steven Malyj

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Sent request to Newham Borough Council again.

Newham Borough Council

REQUESTER REFERENCE: C3971
ENQUIRY REFERENCE: E7523
Please quote your references when contacting the Council.

Dear Sir/Madam,

Freedom of Information Act 2000

Thank you for your request for information about street enforcement received on 12/10/2010. We are dealing with your request and plan to respond before 09/11/2010.

If you have any queries or concerns, please contact the Information Governance Team on 020 8430 3737 or email us at: [email address]

Yours Faithfully,

Information Governance Team
Newham Council

Newham Council Publication Scheme is on: www.newham.gov.uk

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Dear Newham Borough Council,

I reference to my request for information under the Freedom of
Information Act, you have now exceeded the Statutory 20 working day
limit to provide the information.

I would be grateful if you could address the matter as soon as
possible.

Yours faithfully,

Steven Malyj

Newham Borough Council

2 Attachments

Dear Mr. Malyj,

Thank you for your e-mail dated 11th October 2010. We attach for your review our response under the disclosure provisions of the Freedom of Information Act 2000.

If you require further information please do not hesitate to contact a member of our team on (020) 33737912 or email us at [email address]. Kindly review the Council appeal process if you are not happy with our response.

Yours sincerely,

Information Governance
London Borough of Newham
Newham Dockside, 1000 Dockside Road, London E16 2QU
Tel: 020 3373 4634
Fax: 020 8430 1504

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