Dear Solicitors Regulation Authority,

Could you provide me with the following information:

1. Number of complaints you have received (covering April 2012 - April 2013 and May 2013 - to date) about 'Parking Eye' legal department:

2. Number of complaints you have received (covering years 2012 - 2013 and 2013 - to date) about Rachel Ledson, from 'Parking Eye' legal department.

For reference:

Parking Eye
PO Box 565,
Chorley,
PR6 6HT

Yours faithfully,

Mr Norris

Yours faithfully,

Mr Norris

Joao Curro, Solicitors Regulation Authority

Dear Mr Norris

 

Freedom of Information Request – Our Ref: FOI/BS/1173

 

Thank you for your email today to the Solicitors Regulation Authority
(“SRA”) requesting information. I am treating this as an information
request under the Law Society Freedom of Information Code of Practice
("the Code").

 

You have requested access to the following information:

 

 

1. Number of complaints you have received (covering April 2012 - April
2013 and May 2013 - to date) about 'Parking Eye' legal department:

 

2. Number of complaints you have received (covering years 2012 - 2013 and
2013 - to date) about Rachel Ledson, from 'Parking Eye' legal department.

 

 

The SRA is a part of the Law Society but acts independently in carrying
out its regulatory functions. The Law Society is not covered by the
Freedom of Information Act (the FOIA) as it is not a designated authority,
but has adopted its own voluntary Code of Practice which closely reflects
the FOIA. The Code may be found at:

[1]http://www.lawsociety.org.uk/documents/d...

 

The Code applies to all information held by the Society, including the
SRA, and the Information Compliance Team deals with all requests received
under the Code. We will not share information relating to your request
across the Law Society Group.

 

I am currently dealing with your request. Bob Stanley, Information
Compliance Manager will aim to respond formally by 11 March 2014 which is
20 working days from the receipt of your request.

 

Your sincerely

 

Joao Curro

Information Compliance Officer - Legal Services

The Law Society, 113 Chancery Lane, London WC2A 1PL

t: 020 7242 1222 (Ext 4539)

f: 020 7320 5685

[2]www.lawsociety.org.uk
P Go green – keep it on screen

 

 

Joao Curro

Information Compliance Officer - Legal Services

The Law Society, 113 Chancery Lane, London WC2A 1PL

t: 020 7242 1222 (Ext 4539)

f: 020 7320 5685

[3]www.lawsociety.org.uk
P Go green – keep it on screen

 

 

 

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you must not copy it, forward it, use it for any purpose, or disclose it
to another person. Instead please return it to the sender immediately and
copy your communication to [email address]. Please then
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this e-mail is not authorised to conclude any contract on behalf of the
Law Society by e-mail.

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References

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2. http://www.emailhosts.com/ct/ctcount.php...
3. http://www.emailhosts.com/ct/ctcount.php...
4. http://www.lawsociety.org.uk/newsandeven...

Joao Curro, Solicitors Regulation Authority

Dear Mr Norris

 

Freedom of Information Request – Our Ref: FOI/BS/1173

 

Further to my colleague Joao Curro’s email of 11 February 2014, please
find below the response to your information request under the Law Society
Freedom of Information Code of Practice ("the Code").

 

You have requested access to the following information:

 

 

1. Number of complaints you have received (covering April 2012 - April
2013 and May 2013 - to date) about 'Parking Eye' legal department:

 

I can confirm that here have been two allegations of misconduct against
Parking Eye Limited, which have not been upheld.

 

I am unable to confirm or deny whether there are any ongoing
investigations. This information is being withheld under section 14.5 of
the Code. This states that the Law Society does not have to release
information about specific investigations, disciplinary cases or
applications arising from its regulatory role. In applying this exception
the Society is further required to carry out a ‘public interest test’ in
relation to the regulatory information requested. This is because 14.5 of
the Code is a ‘qualified exception’ requiring the application of a public
interest test in determining whether the information should be released.

 

Where we apply the public interest test to an exemption, in this case to
14.5, the public interest factors in favour of publication must outweigh
the interests protected by the exemption. Publication would be unfair to
those the Solicitors Regulation Authority (“SRA”) regulate and hinder the
protection 14.5 aims to provide. Any argument for publication is
outweighed by the need to ensure our ability to investigate is conducted
on a confidential basis thus securing co-operation where we can. Indeed,
confirming or denying such information would prejudice the SRA’s
regulatory role.

 

In arriving at the decision to withhold information under section 14.5 of
the Code we have taken into consideration the fact that information
disclosed under the Code is deemed to be put into the public domain and
not just disclosed to the person making the request.

 

 

2. Number of complaints you have received (covering years 2012 - 2013 and
2013 - to date) about Rachel Ledson, from 'Parking Eye' legal department.

 

The requested complaints information is being withheld under section 16 of
the Code. This is because the information constitutes personal data about
Ms Ledson and therefore it is exempt from disclosure under the provisions
of the Data Protection Act 1998. Section 16 of the Code states that we
cannot disclose personal information about someone else.

 

I hope this information is of use.

 

Yours sincerely

 

Bob Stanley
Information Compliance Manager - Legal Services
The Law Society, 113 Chancery Lane, London WC2A 1PL
t: 020 7242 1222 (x4117)
f: 020 7320 5685
[1]www.lawsociety.org.uk

Go green – keep it on screen

 

 

This e-mail is confidential. If you are not the intended recipient then
you must not copy it, forward it, use it for any purpose, or disclose it
to another person. Instead please return it to the sender immediately and
copy your communication to [email address]. Please then
delete your copy from your system. Please also note that the author of
this e-mail is not authorised to conclude any contract on behalf of the
Law Society by e-mail.

Stay up to date by registering for the Society’s e-newsletters at
[2]www.lawsociety.org.uk/newsandevents/newsletters.law

To help us improve our service, calls may be monitored or recorded for
quality and training purposes.
Thank you.

References

Visible links
1. http://www.emailhosts.com/ct/ctcount.php...
2. http://www.lawsociety.org.uk/newsandeven...

Thank you, Bob, for the quick reply and confirming in a round-about way that there are indeed multiple complaints about Ms R Ledson.

I do hope the Law Society eventually pull their proverbial finger out and put a stop to Parking Eyes' and Ms Ledson's current practice of vexatious litigation, thankfully Judges seem to be catching on, even if the law Society are a little slow out of the blocks. Theres only so much 'looking after your own' that can take place...

Yours sincerely,

Mr Norris

Mr M Freeman left an annotation ()

Today 12/03/2014 I made a complaint to the SRA about the unfair treatment and harassment I am receiving from Rachel Ledson as head of legal at parking eye , its nothing short of DISGRACEFUL , some thing needs to be done about the way she conducts her legal affairs , Mr M Freeman .

Mr Norris left an annotation ()

Mr Freeman,

I can fully understand your situation. The more people who do complain about Rachel, the sooner she'll be reprimanded.

In the meantime, you can get help at the following websites:

1. http://parking-prankster.blogspot.co.uk
2. http://forums.pepipoo.com/index.php?show...

sarah graber left an annotation ()

ParkingEye claim £50 for solicitors' costs in every county court claim they issue. However, they are unrepresented, and Ms Ledson is a paid ParkingEye employee. I understand that, as such, they are not entitled to claim solicitors' costs.

Mohamed left an annotation ()

Parking prankster website says it all

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