Dear George Eliot Hospital NHS Trust,

As a frequent user of the car park, I would like clarification on how parking is charged, and running costs.

as background:
1) It can take a long time to find a parking space after passing through the barriers.
2) The ticket machines are often busy or faulty, and queues are caused by people who are unable to use them.
3) Disabled users may take a long time to assemble/disassemble their wheelchair or mobility scooter.
4) There is often a long queue to leave the car park.

Is an allowance added to cover the non-parking time I have listed above, and if so what allowance is made?

There has been an increase in charges recently and the "free parking" limit has recently been reduced from 30 minutes to 15 minutes. What are the reasons behind this policy change?

Please can you provide details of gross income from parking from the last full year available together with the corresponding running costs?

Yours faithfully,

A Trottlebank

Dear FOI Team,

20 working days have now elapsed. Please can I have your response as a matter of urgency

Yours sincerely,

A Trottlebank

Dear George Eliot Hospital NHS Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of George Eliot Hospital NHS Trust's handling of my FOI request 'Parking charges clarification.'.

You should by law have responded to my request by now. My request was not complex and I can see no reason why this was not possible.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

A Trottlebank