Paperless NHS

Rachel Jackson made this Freedom of Information request to Lewisham and Greenwich NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Lewisham and Greenwich NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Lewisham and Greenwich NHS Trust,

Please can you assist me in providing the following information about the Trust:
1. How many printers/MFD’s does the Trust have?
2. Does the Trust have a Managed Print Service contract?
3. If so, who provides the Managed Print Service?
4. When was the contract awarded and what is the length of the contract?
5. What is the approximate spend on print annually?
6. Who is responsible at the Trust for the running/upkeep of the Managed Print Service solution?
7. Does the Trust have a strategy to manage patient records electronically? If so please detail.
8. Does the Trust have an EDRMS (electronic document records management system)? If so which EDRMS software does the Trust have?
9. Which EPR system does the Trust have?
10. Does the Trust have plans to procure an EPR / EDRMS / records management solution?
11. How many physical patient record sets does the Trust have? What is the average number of volumes per patient record?
12. Does the Trust utilise a 3rd party storage organisation to store / manage paper notes? If so please detail.
13. Has the Trust scanned any patient records – in-house via a 3rd party scanning bureau? If so how many records have been digitised?
14. Does the Trust have dedicated storage library space for health (and corporate / non-clinical) records?
15. How many personnel are employed within the health records management team (to file, retrieve, update physical records)?
16. Does the Trust manage its own incoming mail or is this service outsourced?
17. If outsourced, who is the current provider, when did the contract start and what is the contract term?
18. What is the volume of outgoing mail sent by the Trust?
19. Does the Trust have any hybrid mail services for sending letters or other correspondence?
20. If yes, who is the hybrid mail provider, when did this contract start and what was the contract term?
21. What is the Trust’s percentage of DNA's annually (Do not attend)?

Yours faithfully,

Rachel Jackson

LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust



 

Thank you for emailing the Freedom of Information Department at Lewisham
and Greenwich NHS Trust.

 

If your query is urgent please telephone the switchboard at University
Hospital Lewisham on: 020 8333 3000

 

This mailbox is for those wishing to make requests under the Freedom of
Information Act and Environmental Information Regulations only. If your
email concerns this you will shortly receive a formal acknowledgment and
reference number.

 

Please see the information and links below for commonly asked questions:

 

o Complaints, advice on visiting the Trust, our PALS team:
[1]http://www.lewishamandgreenwich.nhs.uk/p...  

o Volunteering: [2]http://www.lewishamandgreenwich.nhs.uk/v...

o Work experience/internships:
[3]http://www.lewishamandgreenwich.nhs.uk/w...

o Vacancies/jobs: [4]http://www.lewishamandgreenwich.nhs.uk/w...

o Requests for health/medical records and disclosures: 
[5]http://www.lewishamandgreenwich.nhs.uk/a...

o Employment matters/references etc.: please telephone the switchboard
(020 8333 3000) and ask to speak to the ESR team

o Lists of consultants:
[6]http://www.lewishamandgreenwich.nhs.uk/k...

o Doing business with the Trust: all tenders are published via Delta
eSourcing [7]https://www.delta-esourcing.com/, or under an existing
framework. You can also contact our Procurement Department via
[8][email address]

Further information about the Trust, including a full list of services can
be found at:  [9]http://www.lewishamandgreenwich.nhs.uk/

 

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LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

Dear Ms Jackson

I acknowledge receipt of your request for information received by the Trust on 28 February 2018. Your request will be dealt with under the terms of the Freedom of Information Act 2000 and you should expect your response by 29 March 2018.

Should we require further clarification from you, we will contact you about this as soon as possible.

In some circumstances a fee may be payable and if that is the case, we will let you know. A fees notice will then be issued to you, and you will be required to pay before we proceed to deal with your request.

If you have any queries please do not hesitate to contact us, quoting the above reference number in any communication.

Yours Sincerely

Ryan Pooley
Freedom of Information & RA Manager

Lewisham and Greenwich NHS Trust
Directorate of Nursing and Clinical Quality
RA Team/Information Governance
1st Floor
Estates Building
Lewisham High Street
Lewisham
London
SE13 6LH

For RA Queries please contact UHL ext 8838
For FOI Queries please contact UHL ext 8199

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LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

1 Attachment

Dear Ms Jackson

 

Please find attached the response to your Freedom of Information request.

 

Yours sincerely

 

Ryan Pooley

Freedom of Information & RA Manager

 

Lewisham and Greenwich NHS Trust

Directorate of Nursing and Clinical Quality

RA Team/Information Governance

1^st Floor

Estates Building

Lewisham High Street

Lewisham

London

SE13 6LH

 

020 8333 3000 Ext 8838

 

 

 

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