Thank you for your email.

We acknowledge receipt of your request.

You will be aware of the significant pressures on our health and social
care services during the current third surge of the Covid-19
pandemic. During this time we have been asking our staff to prioritise
their professional caring duties and to support frontline health and
social care services in responding to the emergency. This has
understandably had an impact on other duties within their role such as
responding to legislative requirements under FOI and the processing of
Subject Access Requests. 

We assure you that your request will be logged and processed, and we will
do our utmost to respond as quickly as possible.

Yours faithfully

Information Governance Team

Dear Ms Hamill

We acknowledge receipt of your email to Southern Health and Social Care Trust:

Pain Clinic

If you have submitted a request under the Freedom of Information Act (FOIA) or the Environmental Information Regulations (EIR), your request will be considered and you will receive our response within the statutory timescale of 20 working days.

The reference number for your email is FOI/610.

Should you have any further inquiries concerning this matter, please reply to this email.

Yours sincerely,
Information Governance Department
Southern Health and Social Care Trust

show quoted sections

Dear Ms Hamill,

Please find attached response in respect of your recent FOI request to the Southern Health and Social Care Trust.

Kind regards

Gail Fegan
Information Governance Officer

show quoted sections

Thank you for your email.

We acknowledge receipt of your request.

You will be aware of the significant pressures on our health and social
care services during the current surge of the Covid-19 pandemic. During
this time we have been asking our staff to prioritise their professional
caring duties and to support front line health and social care services in
responding to the emergency. This has understandably had an impact on
other duties within their role such as responding to legislative
requirements under FOI and the processing of Subject Access Requests. 

We assure you that your request will be logged and processed, and we will
do our utmost to respond as quickly as possible.

Yours faithfully

Information Governance Team

16 August 2021 Our Ref: FOI 682

Dear Ms Hamill

FREEDOM OF INFORMATION ACT 2000 – INFORMATION REQUEST

I acknowledge your request which was received on 13th August 2021 requesting information held by the Trust.

Your request is currently being addressed and if approved you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000. For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. If any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your right of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will also be informed if this is the case.

There may be a fee payable for the information you have requested. In this event the fee must be paid before the information is processed and the 20 working day time limit for responses will be suspended until receipt of the payment. If a fee is required I will write to you again to advise of this.

If you have any queries or concerns then please contact:

Head of Information Governance
Southern Health & Social Care Trust
Ferndale
Bannvale Site
10 Moyallen Road
Gilford
BT63 5JX

Email: [email address]
Tel: 028 37561458

Yours sincerely

Karen Harrison
Information Governance Officer

show quoted sections

Dear Ms Hamill

Please see attached response in respect of your FOI request to the
Southern Health & Social Care Trust.

We apologise for the delay.

Kind Regards

Karen Harrison

Information Governance Dept

Southern Health & Social Care Trust