Pagers, hospital staff WiFi, and the Trust Bleep system.

Response to this request is long overdue. By law, under all circumstances, University College London Hospitals NHS Foundation Trust should have responded by now (details). You can complain by requesting an internal review.

Dear University College London Hospitals NHS Foundation Trust,

I wish to request information relating to pagers, hospital staff WiFi, and the Trust Bleep system.

1. What was the total yearly budget for the maintenance hospital paging/bleep system?
2. What is the estimated yearly cost of maintenance of the paging/bleep system?
3. What is the value, length and end date of the current paging/bleep contract?
4. How many pagers are currently in use?
5. How many members of staff are now using the paging/bleep system?
6. What measures are in place to allow staff members without a compatible device to access the Bleep system?
7. How many members of staff have been given staff WiFi access for use on the Bleep system? (where login credentials are not needed to gain access at the beginning of each session)
8. Can wireless access point information be used to locate the device of a specific member of staff when the device of the member of staff is connected to the staff WiFi?
9. Is the history of access point connections stored for individual devices on the staff WiFi? If so, how much history is stored?
10. Is traffic analytics stored for overall network usage on the staff WiFi? If so, what data is stored and for how long?
11. Is traffic analytics stored for network usage on any other staff network? If so, what data is stored and for how long?
12. A copy of the Trust policy/guidelines/procedure on the use of paging/bleep system.
13. Bleep data for Monday 17th June 2019 from start time 09:00 AM to Tuesday 18th June 2019 finish time: 12:00 PM, suitable in excel format.
a) Time of Bleep
b) Number of requested called bleep/extension
c) Bleep number

Thank you
Yours faithfully,

Margaret

Foi(0ce24) (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

Dear Margaret

Before we can process your request for information under the Freedom of Information Act, we will require your full name.

I look forward to hearing from you.

With kind regards
Cindy

Cindy Bacon
FOI Manager, UCLH
Email: [email address]
Direct line telephone 020 3447 9115 ext: 79115
ICT Digital Services Department, 2nd Floor, Maple House
We are committed to delivering top-quality patient care, excellent education and world class research
safety kindness teamwork improving
UCLH website | Media | Become a member | Support our charities | Contact UCLH
Find us on Facebook | Follow us on Twitter | Subscribe on YouTube

show quoted sections

Dear Cindy

Thanks for your email.

Margaret Tongue

Yours sincerely,

Margaret Tongue

Foi(0ce24) (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

Dear Ms Margaret Tongue,

Ref No: FOI/2020/0264
Request for information under the Freedom of Information Act 2000: receipt of request

Thank you for your request for information relating to UCLH NHS Foundation Trust, received on Friday 15th May 2020. You should receive a response by Monday 15th June 2020 at the latest*, complying with the 20 working days as prescribed in the Act.

Occasionally, we may not be able to provide you with all the information you require by that date, but if this is the case we will inform you, stating the reason and the date by which we would hope to respond to your request.

Under the Act, there are 23 exemptions that can be applied to the information you request. This may mean that we do not have to supply some or all of the information, and in certain circumstances, do not have to tell you if we hold the information. If this happens, you will be told which exemption applies.

If you have any queries regarding this matter, please do not hesitate to contact us.

Please quote your reference number in any communication with us.

*Please note: University College London Hospitals (UCLH) is committed to the Freedom of Information Act 2000.

However, the NHS is facing unprecedented challenges relating to the coronavirus (COVID-19) pandemic at the current time. Understandably, our resources have been diverted to support our front-line colleagues who are working tremendously hard to provide care for our patients, and to those in need of our services.

We strive to be transparent and to work with an open culture. But at this time, whilst care of our patients and the safety of our staff take precedent, it is likely that responses to some requests for information will be delayed. We apologise for this position in advance, and will endeavour to provide you with as much information as we can, as soon as we are able.

The Information Commissioners Office has recognised the current situation in the NHS.

Theodora Brocke-Afful
FOI Coordinator, UCLH
Email: [email address]

2nd Floor A, Maple House
ICT Digital Services Department, 2nd Floor, Maple House
UCLH NHS Foundation Trust,149 Tottenham Court Road
London W1T 7DN, Telephone: 0203 447 4773
We are committed to delivering
top-quality patient care, excellent
education and world class research
safety kindness teamwork improving
UCLH website | Media | Become a member | Support our charities | Contact UCLH
Find us on Facebook | Follow us on Twitter | Subscribe on YouTube

show quoted sections

Foi(0ce24) (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

1 Attachment

Dear Ms Margaret Tongue,

Ref No: FOI/2020/0264
Request for information under the Freedom of Information Act 2000: information supplied

Your request for information relating to UCLH Foundation Trust has been processed. Please find attached the Trust’s response to your request.

If you have any queries regarding this matter, please do not hesitate to contact us. If you are not satisfied with the handling of your request you are entitled to ask for an internal review by contacting:

The Trust Record and Archive Manager
UCLH NHS Foundation Trust
2nd Floor, Maple House
149 Tottenham Court Road
London
W1T 7NF
[email address]

Please quote your reference number in any communication with us.

Yours sincerely

Theodora Brocke-Afful
FOI Coordinator, UCLH
Email: [email address]

2nd Floor A, Maple House
Digital Health Care 2nd Floor, Maple House
UCLH NHS Foundation Trust,149 Tottenham Court Road
London W1T 7DN, Telephone: 0203 447 4773
We are committed to delivering
top-quality patient care, excellent
education and world class research
safety kindness teamwork improving
UCLH website | Media | Become a member | Support our charities | Contact UCLH
Find us on Facebook | Follow us on Twitter | Subscribe on YouTube

show quoted sections