Pagers

Karla Rogosic made this Freedom of Information request to Norfolk and Suffolk NHS Foundation Trust as part of a batch sent to 90 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Norfolk and Suffolk NHS Foundation Trust,

Can you please supply the following information:

• Are pagers/bleeps used for communication within your Trust?
• Approximately how many pagers/bleeps does the Trust use?
• Who currently supplies the pager/critical bleep solutions in the Trust?
• What are the pager/bleep contract renewal dates?

Yours faithfully,

Karla Rogosic

Alertive

Thorley Debbie (NSFT), Norfolk and Suffolk NHS Foundation Trust

Dear Requestor

Thank you for your request for information. We will respond to your request promptly and in any event within 20 working days of the date of receipt of your request.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries, about this email, please contact me. Please remember to quote the reference number above in any future correspondence.

Important: Please note that you may experience a delay when making an information rights requests during the pandemic. Where possible we will continue to deliver our usual service for all requests. However, resources and staff may be diverted from our usual work to support the Trust and our service users as we prioritise other areas or adapt our approach during this pandemic. Should your request be delayed we will endeavour where possible to notify you and keep you updated on the progress of your request. For further information please refer to the link to the Information Commissioners Office who regulate the Data Protection and Freedom of Information laws in England. The ICO’s updated regulatory approach in response to the coronavirus pandemic

Yours sincerely

Debbie Thorley
Information Rights Manager

Norfolk & Suffolk NHS Foundation Trust
DD: 01603 421283
[mobile number]
E: [email address] or [email address]

Kestrel House, Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE

show quoted sections

Information Rights, Norfolk and Suffolk NHS Foundation Trust

1 Attachment

Dear Requestor

 

Thank you for your FOI requests which have been submitted as separate
email requests over the last few days.

 

When a public authority receives more than two requests in a period of 60
consecutive working days from the same requestor these can be aggregated.
This is documented under Section 12 (4) of the FOI Act which states “The
Secretary of State may by regulations provided that, in such circumstances
as may be prescribed, where two or more requests for information are made
to a public authority-

 a. By one person, or
 b. By different persons who appear to the public authority to be acting
in concert or in pursuance of a campaign, the estimated cost of
complying with any of the requests is to be taken to be estimated
total costs of complying with all of them.

 

Therefore, the following requests for information will be treated as one
request and any subsequent requests for information within 60 consecutive
working days will be dealt with under this one reference. Due to the
volume of information you have requested, we will now begin to review each
question and confirm out of this information those that we will be able to
provide a response to within the 18 hours appropriate time limit set under
the Freedom of Information Act. Once this review is complete we will
confirm what information can be provided within this timeframe and offer
guidance around making any further requests once the 60 days’ time limit
for the aggregated requests has passed.

 

Question 1 Are pagers/bleeps used for communication within your Trust?
Question 2 Approximately how many pagers/bleeps does the Trust use?
Question 3 Who currently supplies the pager/critical bleep solutions in
the Trust?
Question 4 What are the pager/bleep contract renewal dates?
Question 5 Who is the Trust's current supplier for their Electronic
Patient Record?
Question 6 What are the contract start and end dates for the Electronic
Patient Record?
Question 7 Do you have a digital system for Order Communications within
the hospital? If so, could you please provide the name of the
supplier?
Question 8 Do you use this Order Comms system for your hospital at night
process?
Question 9 When was the Order Comms solution implemented?
Question 10 Is the Trust working on or have they achieved a HIMMS level to
support clinical use of technology? If so, what level and when
was it achieved/when will it be achieved?

 

Yours sincerely

 

 

Sarah Ayto

Information Rights Officer

Norfolk and Suffolk NHS Foundation Trust

 

DD: 01603 421717

[mobile number]

E: [1][email address]

 

Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE

 

 

[2]NSFT Email Disclaimer

References

Visible links
1. mailto:[email address]
2. http://www.nsft.nhs.uk/Pages/TC.aspx

Information Rights, Norfolk and Suffolk NHS Foundation Trust

1 Attachment

Dear Requestor

 

Thank you for your recent request under the Freedom of Information Act.
Please see below the information you have requested.

 

No. Question Answers
1 Are pagers/bleeps used for Yes
communication within your Trust?
2 Approximately how many pagers/bleeps 94
does the Trust use?

 

 
3 Who currently supplies the Page One
pager/critical bleep solutions in the
Trust?

 
4 What are the pager/bleep contract Contract terminating end of May
renewal dates? 2021.
5 Who is the Trust's current supplier DCX Lorenzo
for their Electronic Patient Record?
6 What are the contract start and end Contract start date: 18/05/20
dates for the Electronic Patient
Record? Contract end date: 18/05/25
7 Do you have a digital system for Order No
Communications within the hospital? If
so, could you please provide the name
of the supplier?
8 Do you use this Order Comms system for N/A
your hospital at night process?
9 When was the Order Comms solution N/A
implemented?
10 Is the Trust working on or have they No
achieved a HIMMS level to support
clinical use of technology? If so,
what level and when was it
achieved/when will it be achieved?

 

 

If you are not satisfied with our decision regarding your request, you
have the right to appeal and should in the first instance write to Richard
Green, Data Protection Officer, via the email address
[1][email address]  who will undertake an internal
review of your request. Our maximum response time to conduct our internal
review will be 40 working days.

 

If you are still not satisfied you can contact the Information
Commissioner’s Office, who oversees Freedom of Information and Data
Protection in the United Kingdom. The contact details are listed below:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 01625 545740

[2]www.ico.gov.uk

 

Yours sincerely

 

 

Sarah Ayto

Information Rights Officer

Norfolk and Suffolk NHS Foundation Trust

 

DD: 01603 421717

[mobile number]

E: [3][email address]

 

Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE

 

 

[4]NSFT Email Disclaimer

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/
3. mailto:[email address]
4. http://www.nsft.nhs.uk/Pages/TC.aspx