PACS and RIS system query
Dear FOI Team,
I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.
Please enter 'No System Installed' or ‘No Department’ under supplier name if your trust does not use the system or have the department:
System type – PACS
Supplier name
System name –
Date installed –
Contract expiration –
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
Procurement framework –
Other systems it integrates with? –
Total value of contract (£) –
Notes - e.g. we are currently out to tender
System type – Radiology Information System
Supplier name
System name –
Date installed –
Contract expiration –
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
Procurement framework –
Other systems it integrates with? –
Total value of contract (£) –
Notes - e.g. we are currently out to tender
System definitions:
Picture Archive and Communications System (PACs) – A picture archiving and communications system is used for diagnostic images.
Radiology Information System (RIS) – Radiology results and reporting are managed electronically.
Thanks for your time.
Yours faithfully,
Miss Georgina Kovacs
Thank you for your email. This inbox is dedicated to Freedom of
Information requests at the Royal National Orthopaedic Hospital NHS
Trust. This is monitored regularly so your request will be logged and an
acknowledgement will be sent back to you outlining your request reference
and the date you can expect a final response by. Please bear with us while
we do our best to log and acknowledge your request as quickly as
possible.
Dear Requestor,
Please accept this as an acknowledgement of your FOI request; we will now look to source this information if it is readily available and aim to get a response to you no later than the 27th February.
FOI Officer
Royal National Orthopaedic Hospital NHS Trust
Brockley Hill | Stanmore | Middlesex | HA7 4LP
Tel: 020 3947 0466 or 020 8909 5824
@RNOHnhs
You have a right for an internal review if you are dissatisfied with how the request has been handled. Internal review requests can be submitted within two months of the date of receipt of the response to your original request and should be sent to the following postal address:
Data Protection Officer
Freedom of Information Internal Review
Royal National Orthopaedic Hospital NHS Trust,
Brockley Hill,
Stanmore, Middlesex, HA7 4LP
OR
Email: [email address]
Following the internal review you do have the right to contact the Information Commissioner’s Office (ICO) who upholds information rights in the public interest. The contact details for the ICO are as follows:
Website: https://ico.org.uk/global/contact-us/
Telephone: 0303 123 1113
Dear FOI Team,
I hope this meets you well.
Do you know when we might receive a response to this request regarding your Trust’s PACS nad RIS systems, originally sent on 30/01/2024?
Yours faithfully,
Miss Georgina Kovacs
Thank you for contacting the Freedom Of Information (FOI) mailbox at the
Royal National Orthopaedic Hospital NHS Trust, we acknowledge receipt of
your email in the mailbox.
We are not currently able to immediately check or process your message. We
will respond to you at the earliest opportunity and apologise for any
inconvenience.
Freedom of Information Request – Response
Our ref GK300124
Dear Georgina Kovacs
Thank you for your Freedom of Information (FoI) request received by Royal
National Orthopaedic Hospital (RNOH) NHS Trust on 2^nd February 2024.
Our sincere apologies with the delay in responding to your request.
RNOH has now considered and can confirm that the information requested is
held in part. Please see below response to each point of your request –
highlighted in red.
Complaints
We hope this information is helpful but if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review, you should write to the Information
Governance Team at either [1][Royal National Orthopaedic Hospital NHS Trust request email] or, by post at Royal
National Orthopaedic Hospital, Brockley Hill, Stanmore, Middlesex, HA7 4LP
within 40 days of the date of this letter.
If you are not content with the outcome of an internal review, you have
the right to apply directly to the ICO for a decision. The ICO can be
contacted at: Information Commissioner's Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF, or via their website:
[2]https://ico.org.uk/.
Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.
Kind Regards,
Information Governance Team
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