Oyster Ticket Shops and sale numbers

Darryl Peterson made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Transport for London,

I am a sixth form student currently doing a project for my Business Studies coursework. As part of my project, I must compare online sales to those in stores. One of the topics I have chosen is Oyster cards and would be grateful if you were able to provide me with the following information.

I found this link from 2012 (https://www.whatdotheyknow.com/request/l...), and was wondering whether you would be able to provide me with an updated version for the year of 2017?

In addition, please can you provide information as to how many Oyster cards were sold in each shop in 2017, as well as how many top up transactions took place in each store for the same year.

Yours faithfully,

Darryl Peterson

FOI, Transport for London

Dear Mr Peterson

 

TfL Ref: 4445-1718

 

Thank you for your request received by Transport for London (TfL) on 8
February 2018 asking for information about Oyster card sales.

 

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

 

A response will be sent to you by 8 March 2018. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

 

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

FOI, Transport for London

2 Attachments

 

Dear Mr Peterson

 

TfL Ref: 4445-1718

 

Thank you for your request received by Transport for London (TfL) on 8
February 2018 asking for information about Oyster card sales.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold of the information you require.  

 

You asked: I found this link from 2012
([1]https://www.whatdotheyknow.com/request/l...),
and was wondering whether you would be able to provide me with an updated
version for the year of 2017?

 

In addition, please can you provide information as to how many Oyster
cards were sold in each shop in 2017, as well as how many top up
transactions took place in each store for the same year.

 

Attached is a list of the Oyster ticket stops we currently hold.

 

We publish information on the total number of Oyster cards issued, per
period, on our website:
[2]https://tfl.gov.uk/corporate/publication...

 

With regards to the second part of your request, in accordance with the
FOI Act, we are not obliged to supply some of the information as it is
subject to a statutory exemption to the right of access to information
under section 43(2). In this instance the section 43(2) exemption has been
applied to the individual sales figures for each ticket stop, as it would
be likely to prejudice our commercial interests by making shops less
likely to become a ticket stop if they were aware that details of sales
numbers were published;  we might therefore find it more difficult to
recruit new agents in areas of low sales numbers thereby reducing the
ticket options available to transport users.

 

The use of this exemption is subject to an assessment of the public
interest in relation to the disclosure of the information concerned. We
recognize the need for openness and transparency by public authorities,
particularly where the expenditure of public money is concerned, but in
this instance the public interest in ensuring that we are able to obtain
the best value for public money as well as continuing to provide and
expand an important service to customers outweighs the general public
interest in increasing transparency of our processes.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

show quoted sections