Dear Transport for London,

I would like to enquire regarding Oyster card generations.

1) The first generation of cards are not compatible with the new TfL Oyster app - what is the technical limitation behind this?

2) How many other generations of oyster cards exist, and when were they introduced?

3) What are the technical differences between these generations?

4) What plans exist for future Oyster generations?

5) Since the introduction of Oyster, how many journeys made (as a percentage and real number) using Oyster have been with each generation, as well as ITSO smartcards (such as c2c smart), Freedom Passes, TfL Staff cards, TfL family cards, paper tickets and more recently Contactless/Apple Pay/Android Pay (broken down if possible) per year?

Yours faithfully,

Felix Johnson

FOI, Transport for London

Dear Mr Johnson

 

Our ref: FOI-2084-1718/GH

 

Thank you for your request received by Transport for London (TfL) on 30
October 2017 asking for information about Oyster generations.

 

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

 

A response will be sent to you by 27 November 2017. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

1 Attachment

Dear Mr Johnson

 

Our ref: FOI-2084-1718/GH

 

Thank you for your request received by Transport for London (TfL) on 30
October 2017 asking for information about Oyster generations.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

1) The first generation of cards are not compatible with the new TfL
Oyster app - what is the technical limitation behind this?

Some 1^st Generation Oyster cards have been configured in a way which
means that they will not be able to collect purchases made via the app. 
In order to avoid customer inconvenience, we have therefore decided to
exclude these older cards from being used in conjunction with the new TfL
Oyster app.

 

2) How many other generations of oyster cards exist, and when were they
introduced?

We stopped issuing 1^st Generation Oyster cards in 2010.  This is the only
time that we have changed the chip on the Oyster card.

 

3) What are the technical differences between these generations?

The difference is in the size and security of the electronic chip used in
the cards.

 

4) What plans exist for future Oyster generations?

There are no plans at present to change the current chip used in Oyster
cards.

 

5) Since the introduction of Oyster, how many journeys made (as a
percentage and real number) using Oyster have been with each generation,
as well as ITSO smartcards (such as c2c smart), Freedom Passes, TfL Staff
cards, TfL family cards, paper tickets and more recently Contactless/Apple
Pay/Android Pay (broken down if possible) per year?

We do not have any data for Oyster journeys by generation of issue.  The
way in which ITSO smartcard data is presented means that we do not have
data on passenger journeys – this information is compiled by the issuer of
the product on the card.  We are also not able to distinguish between
different types of mobile phone used for contactless payments.  However,
the information we do have on journeys by type of card/ticket is provided
below.

 

TfL Journeys by Media Type (000s)
  Oyster Paper Freedom Contactless Total Oyster Paper Freedom Contactless
2003/04 125,501 2,158,017 308,114 0 2,591,632 5% 83% 12% 0%
2004/05 471,625 1,987,513 293,043 0 2,752,182 17% 72% 11% 0%
2005/06 910,510 1,566,462 293,896 0 2,770,869 33% 57% 11% 0%
2006/07 1,583,283 1,020,584 296,170 0 2,900,037 55% 35% 10% 0%
2007/08 2,038,267 851,897 324,805 0 3,214,969 63% 26% 10% 0%
2008/09 2,198,471 759,086 345,991 0 3,303,547 67% 23% 10% 0%
2009/10 2,083,618 847,716 362,797 0 3,294,132 63% 26% 11% 0%
2010/11 2,458,826 541,043 361,187 0 3,361,056 73% 16% 11% 0%
2011/12 2,601,001 465,444 376,541 0 3,442,987 76% 14% 11% 0%
2012/13 2,665,530 463,850 374,499 871 3,504,750 76% 13% 11% 0%
2013/14 2,715,495 473,622 397,811 9,953 3,596,881 75% 13% 11% 0%
2014/15 2,739,024 408,975 409,896 71,659 3,629,554 75% 11% 11% 2%
2015/16 2,566,377 370,419 409,031 258,852 3,604,680 71% 10% 11% 7%
2016/17 2,362,019 366,028 414,614 437,870 3,580,532 66% 10% 12% 12%

 

If this is not the information you are looking for please do not hesitate
to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

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1. http://www.tfl.gov.uk/corporate/about-tfl/

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