Oxleas

name removed 23 Oct 2012 (Account suspended) made this Freedom of Information request to Care Quality Commission

Waiting for an internal review by Care Quality Commission of their handling of this request.

From: name removed 23 Oct 2012 (Account suspended)

23 January 2012

Dear Ms Brooks and Ms Norgate Area Mental Health Commissioner, Care
Quality Commission,

I am coming to you as the Regulator of Oxleas Mental Health NHS
Trust because they refuse to answer my FOI Requests.

I asked in my FOI Request about untoward incidents at Oxleas. I now
would like to ask you the questions I asked Oxleas and they refused
- I have extended it to today's date, which makes it a different
request again:

I refer to the Oxleas Executive Board Committee of June 2011:

"This was the first in-patient suicide for 2.5 years."

I would like to know what the Levels of Untoward Incident actually
are.

What constitutes a Level 1 Untoward Incident?
How many have there been at Oxleas since 2006 to 23 January 2012?

What constitutes a Level 2 Untoward Incident?
How many have there been at Oxleas since 2006 to 23 January 2012?

What constitutes a Level 3 Untoward Incident?
How many have there been at Oxleas since 2006 to 23 January 2012?

What constitutes a Level 4 Untoward Incident?
How many have there been at Oxleas since 2006 to 23 January 2012?

What constitutes a Level 5 Untoward Incident?
How many have there been at Oxleas since 2006 to 23 January 2012?

Is there any higher grade of Untoward Incident?
If so, what constitutes a higher level of Untoward Incident?
How many have there been at Oxleas since 2006 to 23 January 2012?

How many incidents at Oxleas have ended up with police
investigations into reported suicides or killing?

I am concerned to read of Fox News World reports on the internet
regarding Oxleas NHS Trust.

I would like to know what procedures are in place when a person
arrives at Oxleas to prevent any notifiable incident.

Or is it the fact that a voluntary person is allowed to change
their mind and leave?

In which case, do staff take the details and contact the police?

How are patients being fully protected by your policies of
safeguarding?

And how do you protect your employees and safeguard them?"

I would be very grateful if the CQC could get the answers as you
are the Regulatory Body and post the answers on this website
http://whatdotheyknow.com

Thank you very much for your help,

Yours sincerely,

[first name removed] [last name removed]

Link to this

From: Information Access
Care Quality Commission

24 January 2012

24 January 2012

 

Our Ref: Information Request CQC IAT 2012 0073

 

Dear Ms [last name removed]

 

I am writing to acknowledge receipt of your request for information dated
23 January 2012, which the Commission received on 23 January 2012. Your
request for information is as follows: -

 

I am coming to you as the Regulator of Oxleas Mental Health NHS Trust
because they refuse to answer my FOI Requests.

    

I asked in my FOI Request about untoward incidents at Oxleas. I now would
like to ask you the questions I asked Oxleas and they refused. I have
extended it to today's date, which makes it a different request again:

    

I refer to the Oxleas Executive Board Committee of June 2011:

    

"This was the first in-patient suicide for 2.5 years."

    

I would like to know what the Levels of Untoward Incident actually are.

    

What constitutes a Level 1 Untoward Incident? How many have there been at
Oxleas since 2006 to 23 January 2012?

    

What constitutes a Level 2 Untoward Incident? How many have there been at
Oxleas since 2006 to 23 January 2012?

    

What constitutes a Level 3 Untoward Incident? How many have there been at
Oxleas since 2006 to 23 January 2012?

    

What constitutes a Level 4 Untoward Incident? How many have there been at
Oxleas since 2006 to 23 January 2012?

    

What constitutes a Level 5 Untoward Incident? How many have there been at
Oxleas since 2006 to 23 January 2012?

    

Is there any higher grade of Untoward Incident? If so, what constitutes a
higher level of Untoward Incident? How many have there been at Oxleas
since 2006 to 23 January 2012?

    

How many incidents at Oxleas have ended up with police investigations into
reported suicides or killing?

    

I am concerned to read of Fox News World reports on the internet regarding
Oxleas NHS Trust.

    

I would like to know what procedures are in place when a person arrives at
Oxleas to prevent any notifiable incident.

    

Or is it the fact that a voluntary person is allowed to change their mind
and leave?

    

In which case, do staff take the details and contact the police?

    

How are patients being fully protected by your policies of safeguarding?

    

And how do you protect your employees and safeguard them?"

 

Your request is now being processed in accordance with the Freedom of
Information Act 2000. Your response should be sent to you within the
statutory timescale of 20 working days as outlined by the Act, subject to
the information not meeting exemption criteria or containing reference to
a third party. Should this occur, you will be notified accordingly when we
write to you next.

 

You can therefore expect a response by close of business 20 February 2012
respectively. In certain circumstances the Care Quality Commission may be
unable to provide the information within statutory timescale.  We will
then inform you of the revised timescale prior to the deadline.

 

We may require further information from you in order to process your
request.  If this is the case you will be informed and the statutory
timescale will be suspended until we receive further information from you.
If you decide not to respond then your request will be closed.

 

If you have any queries please do not hesitate to contact the team, on the
telephone number above, quoting our reference number.

 

Kind regards

 
Russell Wynn
Senior Information Access Officer
Legal Services & Information Rights
Care Quality Commission
 
Tel: 0191 233 3587
Fax: 01484 772 992
 
**************************************************************
Statutory requests for information made pursuant to access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to [1][CQC request email].
 
 
 

The contents of this email and any attachments are confidential to the
intended recipient. They may not be disclosed to or used by or copied in
any way by anyone other than the intended recipient. If this email is
received in error, please notify us immediately by clicking "Reply" and
delete the email. Please note that neither the Care Quality Commission nor
the sender
accepts any responsibility for viruses and it is your responsibility to
scan or otherwise check this email and any attachments.

Any views expressed in this message are those of the individual sender,
except where the sender specifically states them to be the views of the
Care Quality Commission.

References

Visible links
1. mailto:[CQC request email]
mailto:[CQC request email]

hide quoted sections

Link to this

From: name removed 23 Oct 2012 (Account suspended)

24 January 2012

Dear Mr Wynn, Information Access, Care Quality Commission,

Thank you very much for your kind help in progressing my Freedom of
Information Request.

I do hope that there will be no undue delay in getting the
information to this charity website of http://whatdotheyknow.com

With best wishes,

[first name removed] [last name removed]
Member of Oxleas
Campaigner for Liberty, Truth and Justice

Link to this

From: name removed 23 Oct 2012 (Account suspended)

24 January 2012

Dear Mr Wynn, Information Access,

Thank you very much for writing to explain to me that you cannot
actually answer my Freedom of Information Requests about Oxleas.

As some of my questions were actually generic - which I believe
should be universal across the NHS - I would like to redraft my
Freedom of Information Request above, and instead ask the
following:

TERMINOLOGY: LEVELS OF UNTOWARD INCIDENT

I would like to know what the Levels of Untoward Incident actually
are. Is this a nationally accepted term so that anyone working in
the NHS will automatically understand what is being said rather
like having GMT rather than local time?

What constitutes a Level 1 Untoward Incident?

What constitutes a Level 2 Untoward Incident?

What constitutes a Level 3 Untoward Incident?

What constitutes a Level 4 Untoward Incident?

What constitutes a Level 5 Untoward Incident?

Is there any higher grade of Untoward Incident?

If so, what constitutes a higher level of Untoward Incident?

NOTIFIABLE INCIDENTS NOTIFIED TO THE CARE QUALITY COMMISSION -
NATIONALLY
How many incidents does the Care Quality Commission have logged on
their system that ended up with police investigations into reported
suicides or killing?

This could be by county, country or local authority as you wish.

I believe that it is necessary for a public moratorium be made to
protect everyone - and public safeguarding is the remit of Care
Quality Commission so what is your input into this?

Have you been discussing this in Parliament and if so where are
these discussions on Hansard please? Thank you.

CARE QUALITY COMMISSION'S INPUT

I would like to know what procedures are encouraged by Care Quality
Commission to be put in place when a person arrives at any mental
health facility to prevent any notifiable incident.

WHAT IS THE LAW REGARDING A PERSON NOT BEING FORMALLY DETAINED

What is the law regarding a person not being formally detained
under Section 2?

Does the person have the RIGHT to refuse admittance into a mental
health facility, even if a medical recommendation has been made by
both a Section 12 Doctor and a relevant clinician but no Section
been applied?

I ask because I wish to know what is the precise law regarding
detaining a person who, even if recommendations have been made and
an AHMP is in the process of making a formal assessment based on
these recommendations. Is the person legally entitled to refuse to
go into detention UNTIL the Section 2 of the Mental Health Act
1983/2007 or Section 3 of the Mental Health Act 1983/2007 is
registered and therefore legally binding?

It seems to me to be a possible lacuna in the law.

For if a person can be in a pre-admission suite, and not formally
sectioned, is it not legally possible for the person to claim
abduction if forcibly / coerced /removed to a mental health
facility?

Is it not the law that a Section 135 has to be produced to remove
someone from their residence or private property?

Or a Section 136 has to be produced to remove someone from a public
place such as a hospital?

And if so, this has to be applied for? Do both have to be done
through Magistrates? Or can an AHMP made an affidavit? What
precisely is the legal requirement in England?

SAFEGUARDING
How are patients being fully protected by the your Care Quality
Commission's policies of safeguarding?

How doe the Care Quality Commission protect your Care Quality
Commission employees and safeguard them?"

I would be most grateful if you could acknowledge this totally
reconfigured Freedom of Information Request and ask that you may
respond to this regarding the Care Quality Commission itself.

I appreciate that the time limit will be extended, of course.

Thank you so much for your kind help - it has saved me several
weeks of wondering what might be your response - and has enabled me
to reconfigure my request.

Yours sincerely,

[first name removed] [last name removed]

Link to this

From: Information Access
Care Quality Commission

25 January 2012


Attachment 20120125 Amended Request for Information CQC IAT 2011 0073.doc
31K Download View as HTML


25 January 2012 
 

Our Ref: Information Request CQC IAT 2012 0073

 

Dear Ms [last name removed]

 

I am writing to acknowledge receipt of your request for information dated
23 January 2012, which was revised on 24 January 2012 and Commission
received on the same day . Your request for information is as attached. 

  

Your request is now being processed in accordance with the Freedom of
Information Act 2000. Your response should be sent to you within the
statutory timescale of 20 working days as outlined by the Act, subject to
the information not meeting exemption criteria or containing reference to
a third party. Should this occur, you will be notified accordingly when we
write to you next.

 

You can therefore expect a response by close of business 21  February 2012
respectively. In certain circumstances the Care Quality Commission may be
unable to provide the information within statutory timescale.  We will
then inform you of the revised timescale prior to the deadline.

 

We may require further information from you in order to process your
request.  If this is the case you will be informed and the statutory
timescale will be suspended until we receive further information from you.
If you decide not to respond then your request will be closed.

 

If you have any queries please do not hesitate to contact the team, on the
telephone number above, quoting our reference number.

 

Kind regards

 
Russell Wynn
Senior Information Access Officer
Legal Services & Information Rights
Care Quality Commission
 
Tel: 0191 233 3587
Fax: 01484 772 992
 
**************************************************************
Statutory requests for information made pursuant to access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to [1][CQC request email].
 
 
 

The contents of this email and any attachments are confidential to the
intended recipient. They may not be disclosed to or used by or copied in
any way by anyone other than the intended recipient. If this email is
received in error, please notify us immediately by clicking "Reply" and
delete the email. Please note that neither the Care Quality Commission nor
the sender
accepts any responsibility for viruses and it is your responsibility to
scan or otherwise check this email and any attachments.

Any views expressed in this message are those of the individual sender,
except where the sender specifically states them to be the views of the
Care Quality Commission.

References

Visible links
1. mailto:[CQC request email]
mailto:[CQC request email]

hide quoted sections

Link to this

From: Information Access
Care Quality Commission

25 January 2012

Dear Ms [last name removed]

In relation to your specific request CQC IAT 2012 0072 I can confirm that we have not yet formally issued a refusal notice or provided the information to you. In relation to this request I am still presently making enquiries with the appropriate team as to what information we hold.

The only correspondence sent thus far in relation to request CQC IAT 2012 0072 was an acknowledgement and then advising you that we would not consider an Internal Review of this request until we had formally responded to you.

I do however note in relation to your specific request CQC IAT 2012 0075 we have had further correspondence with you in which we provided advice and assistance to you to clarify the Information Access Team's role. This was not a formal refusal notice of any of your outstanding requests but merely advice about the requirements that CQC are placed under as a result of the Freedom of Information legislation.

I also note that the revisions you provided to requests CQC IAT 2012 0071, CQC IAT 2012 0073 and CQC IAT 2012 0074 have been most helpful and I am currently in the process of obtaining this information from the appropriate teams.

The Commission still fully intend to respond to all 5 requests that you have made via what do they know and will advise you of this in due course.

I have also sent a copy of this advice to the separate e-mail address for each of the 5 requests you have made.

Kindest Regards

Russell Wynn
Senior Information Access Officer
Legal Services & Information Rights
Care Quality Commission

Tel: 0191 233 3587
Fax: 01484 772 992

**************************************************************
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to [CQC request email].

-----Original Message-----
From: [first name removed] [last name removed] [mailto:[email address]]
Sent: 25 January 2012 09:40
To: Information Access
Subject: RE: Internal review of Freedom of Information request - Oxleas choosing not to respond to my FOIs

Dear Mr Wynn,Information Access,

I am now very confused indeed.

Please refer to another of my FOI Requests and see what you wrote
there.

That is why I wrote asking for an Internal Review because of what
you yourself wrote. And why I have reconfigured most of my FOI
Requests as you said you would pass nn my concerns, for which I am
grateful. regarding Oxleas - and, for the record, I DO have a very
personal interest in that particular Mental Health NHS Trust as
with London Borough of Bromley and Orpington CMHT and Princess
Royal University Hospital, Bromley Hospitals NHS Trust and South
London Healthcare NHS Trust and Bromley PCT and Crofton
Surgery/Summercroft Surgery and LAS and Moorfields Hospital and
SLAM - some going back several years - and with the Care Quality
Commission, and the Healthcare Commission its predecessor, and with
the Local Government Ombudsman, and Department of Health, and the
Prime Minister, and the Parliamentary Health Ombudsman, and the
GMC, and the NMC.

I simply want the Truth.

Thank you very much,

Yours sincerely,

[first name removed] [last name removed]

Member of Oxleas
Campaigner for Liberty, Truth and Justice

-----Original Message-----

Dear Mrs [last name removed]

Currently CQC have not yet formally responded to your request. Our
e-mail dated yesterday was an acknowledgement of you original
request for information.

At present I am awaiting a formal response from our Mental Health
Team to see what information we will hold in relation to this
request. Once we get that information from them we will then be in
an appropriate position to try and respond to your request.

I therefore find the request for an Internal Review not valid until
we have provided our formal response to you.

Kind Regards

Russell Wynn
Senior Information Access Officer
Legal Services & Information Rights
Care Quality Commission

Tel: 0191 233 3587
Fax: 01484 772 992

**************************************************************
Statutory requests for information made pursuant to access to
information legislation, such as the Data Protection Act 1998 and
the Freedom of Information Act 2000, should be sent to [CQC request
email].

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[email address]

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://www.whatdotheyknow.com/help/offic...

If you find this service useful as an FOI officer, please ask your
web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

The contents of this email and any attachments are confidential to the intended recipient. They may not be disclosed to or used by or copied in any way by anyone other than the intended recipient. If this email is received in error, please notify us immediately by clicking "Reply" and delete the email. Please note that neither the Care Quality Commission nor the sender
accepts any responsibility for viruses and it is your responsibility to scan or otherwise check this email and any attachments.

Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of the Care Quality Commission.

hide quoted sections

Link to this

From: name removed 23 Oct 2012 (Account suspended)

25 January 2012

Dear Mr Wynn, Information Access,

Thank you very much for your kind help and excellent advice. I am
very pleased that my reconfigured FOI Requests have helped you to
clarify my requests for information.

With best wishes,

[first name removed] [last name removed]

Member of Oxleas
Campaigner for Liberty, Truth and Justice

Link to this

From: Information Access
Care Quality Commission

20 February 2012


Attachment 20120217 HSCA police incident notifications.xls
35K Download View as HTML

Attachment 20120220 Response CQC IAT 2012 0073.doc
55K Download View as HTML


20 February 2012

 

Our Ref: Information Request CQC IAT 2012 0073

 

Dear Ms [last name removed]

 

I am writing in response to your request for information dated 23 January
2012 in which you made a request for information in accordance with the
Freedom of Information Act 2000 (FOIA), which the Commission received
on 23 January 2012 and was then amended on 24 January 2012.

 

Please find attached our response and associated documents.

 

If you have any queries please do not hesitate to contact me.

 

Yours sincerely

 

Russell Wynn
Senior Information Access Officer
Legal Services & Information Rights
Care Quality Commission
 
Tel: 0191 233 3587
Fax: 01484 772 992
 
**************************************************************
Statutory requests for information made pursuant to access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to [1][CQC request email].
 
 
 

The contents of this email and any attachments are confidential to the
intended recipient. They may not be disclosed to or used by or copied in
any way by anyone other than the intended recipient. If this email is
received in error, please notify us immediately by clicking "Reply" and
delete the email. Please note that neither the Care Quality Commission nor
the sender
accepts any responsibility for viruses and it is your responsibility to
scan or otherwise check this email and any attachments.

Any views expressed in this message are those of the individual sender,
except where the sender specifically states them to be the views of the
Care Quality Commission.

References

Visible links
1. mailto:[CQC request email]
mailto:[CQC request email]

hide quoted sections

Link to this

From: name removed 23 Oct 2012 (Account suspended)

20 February 2012

20 February 2012

Dear Information Access,

I am grateful for the information received and wish to request an
Internal Review as I believe that there is still more data that may
be disclosed.

I particularly wish you to clarify how part of my Freedom of
Information Request is seeking advice, rather than information, for
if you do hold this information, then you should disclose it.

Thank you very much,

Yours sincerely,

[first name removed] [last name removed]
Campaigner for legal reform, liberty, truth and justice

1] TERMINOLOGY: LEVELS OF UNTOWARD INCIDENT

I would like to know what the Levels of Untoward Incident actually
are. Is this a nationally accepted term so that anyone working in
the NHS will automatically understand what is being said rather
like having GMT rather than local time?

What constitutes a Level 1 Untoward Incident?
What constitutes a Level 2 Untoward Incident?
What constitutes a Level 3 Untoward Incident?
What constitutes a Level 4 Untoward Incident?
What constitutes a Level 5 Untoward Incident?

Is there any higher grade of Untoward Incident?

If so, what constitutes a higher level of Untoward Incident?

The Commission does not have any remit with regard to the setting
of definitions into Serious Untoward Incidents (SUI’s) or
Significant Learning Events (SLE’s) which may occur at NHS Trusts.

I would advise that this request is directed to the Department of
Health who may hold the information you are requesting. Their
Freedom of Information contact details can be found here:

http://www.dh.gov.uk/en/FreedomOfInforma...

SUI’s are reported to CQC by NHS Trust and any pattern of incidents
or serious incidents which may indicate non-compliance with the
essential standards may lead to us conducting a review of
compliance of the NHS Trust.

During a review of compliance we may check that SUI’s and SLE’s are
investigated correctly and that any corrective measures identified
were carried out.

2] NOTIFIABLE INCIDENTS NOTIFIED TO THE CARE QUALITY COMMISSION -
NATIONALLY

How many incidents does the Care Quality Commission have logged on
their system that ended up with police investigations into reported
suicides or killing?

The Commission has recorded 11,372 notifications of police
incidents received under the Health and Social Care Act between 1
April 2010 and 16 February 2012.

Under regulation 18 providers are required to notify the Commission
of any incident which is reported to the police. Our central system
however does not report on whether these notifications ended up
with any police investigations. Also regulation 18 does not apply
to NHS trusts. Please see the table of the requirements of
providers to notify the Commission of certain situations:

http://www.cqc.org.uk/sites/default/file...
 
The notification form usually only states that the police were
informed of an incident and a very brief description of that
incident, which is all that the service are required to provide.
The provider does not have to state why the police were called and
naturally many things can merit calling the police to a particular
service.
 
Also any reporting of incidents involving a service user is
anonymised by the service before being sent to the Commission. This
would mean that cross-referencing information we hold to look for
suspicious deaths would be a near impossible task even if time were
not an issue.

It may also be possible to obtain such information from each police
force as to how many police investigations took place into reported
suicides or killings in a care setting. Also the coroner has a
responsibility when the death is suspected to have been either
sudden with unknown cause, violent, or unnatural, to decide whether
to hold a post-mortem or an inquest. It may be useful to discuss
with the local coroner to see what information they potentially
hold.

For any incident reported to the police by NHS Trusts we would
advise that you contact the NHS Information Centre or any specific
Trust which is of interest to you.

This could be by county, country or local authority as you wish.

Please see the spreadsheet attached for the number of notifications
of police incidents by local authority area. Our central system
however does not report on whether these notifications ended up
with any police investigations.

I believe that it is necessary for a public moratorium be made to
protect everyone - and public safeguarding is the remit of Care
Quality Commission so what is your input into this?

This does not constitute a request for recorded information and we
therefore do not consider this to be a valid request under Section
1 (1) of the Freedom of Information Act 2000. This part of your
request is asking us to provide an opinion on something which you
believe. If you wish to raise this particular issue with the
Commission then you can contact [email address redacted]

Have you been discussing this in Parliament and if so where are
these discussions on Hansard please?

CQC is a non-departmental public body accountable to Parliament. 
In 2010 the Health Select Committee announced its intention to hold
accountability hearings with each of the major health
non-departmental public bodies, including CQC.  Our Chair appears
annually before the Health Select Committee where she is questioned
on the progress the organisation is making and the concerns of
members of the Committee.  The reports following the hearings are
produced by the Health Select Committee and are available on their
website: http://www.parliament.uk/healthcom
 
Parliamentarians from time to time raise issues in Parliament about
the role and capability of CQC with Ministers.  We do not hold a
log of these.  Information may be found through the Official
Report 'Hansard' which can be searched here:
http://www.parliament.uk/search/advanced/

3] CARE QUALITY COMMISSION'S INPUT

I would like to know what procedures are encouraged by Care Quality
Commission to be put in place when a person arrives at any mental
health facility to prevent any notifiable incident.

CQC does not encourage specific procedures. CQC registers services
that are deemed fit to be registered and ensures compliance under
the relevant legislation.

4] WHAT IS THE LAW REGARDING A PERSON NOT BEING FORMALLY DETAINED

What is the law regarding a person not being formally detained
under Section 2?

Does the person have the RIGHT to refuse admittance into a mental
health facility, even if a medical recommendation has been made by
both a Section 12 Doctor and a relevant clinician but no Section
been applied?

I ask because I wish to know what is the precise law regarding
detaining a person who, even if recommendations have been made and
an AHMP is in the process of making a formal assessment based on
these recommendations. Is the person legally entitled to refuse to
go into detention UNTIL the Section 2 of the Mental Health Act
1983/2007 or Section 3 of the Mental Health Act 1983/2007 is
registered and therefore legally binding?

It seems to me to be a possible lacuna in the law.

For if a person can be in a pre-admission suite, and not formally
sectioned, is it not legally possible for the person to claim
abduction if forcibly / coerced /removed to a mental health
facility?

Is it not the law that a Section 135 has to be produced to remove
someone from their residence or private property?

Or a Section 136 has to be produced to remove someone from a public
place such as a hospital?

And if so, this has to be applied for? Do both have to be done
through Magistrates? Or can an AHMP made an affidavit? What
precisely is the legal requirement in England?

Response to Part 4
This does not constitute a request for recorded information and we
therefore do not consider this to be a valid request under Section
1 (1) of the Freedom of Information Act 2000. This part of your
request is asking for legal advice. If you require further advice
on the Mental Health Act 1983 we would suggest you obtain
independent legal advice.

I can confirm that no legal advice on the matters you mention above
is held by the Commission

5] SAFEGUARDING

How are patients being fully protected by the Care Quality
Commission's policies of safeguarding?

This does not constitute a request for recorded information and we
therefore do not consider this to be a valid request under Section
1 (1) of the Freedom of Information Act 2000. This part of your
request is asking for an opinion of how we protect patients through
our safeguarding policies.

A copy of our safeguarding policies are available here:

http://www.cqc.org.uk/public/what-are-st...

How does the Care Quality Commission protect your Care Quality
Commission employees and safeguard them?

Currently, all employees undertake CQC's health and safety
e-learning training and a workstation assessment that covers all
aspects of health and safety, including personal safety.  There is
an annual refresh of this training as a basic requirement.  All new
employees also undertake health and safety training as part of
their induction.  There are qualified first aiders and fire
officers in all CQC buildings. In addition to this CQC offer role
specific training on: First Aid, Fire Safety and Manual handling.
 
As a proactive employer CQC has a number of robust people policies
including zero tolerance on bullying, grievance, disciplinary and
lone working policies, as well as protecting its staff with
whistleblowing protocols.  CQC also offers access to right core
care a counselling service that is free to all employees. CQC is in
the process of obtaining Mindful employer status, along with
Employer forum on disability charter mark.
 
The health and safety e-learning product is currently being updated
to include lone working and personal safety and will be ready by
the end of March.  CQC are also developing personal safety face to
face training for anyone who identifies this as a learning need.

Yours sincerely,

[first name removed] [last name removed]

Link to this

From: Richardson, Simon
Care Quality Commission

12 March 2012


Attachment 20120312 SOAD Background Pack.doc
549K Download View as HTML

Attachment 20120307 Mrs last name removed requests.xls
118K Download View as HTML

Attachment 20120312 last name removed IA response.doc
194K Download View as HTML

Attachment 20120312 List of SOADs.doc
28K Download View as HTML


Dear Mrs [last name removed]
 
Please find attached, the findings of my internal review into your FOIA
requests to CQC. The letter also contains a response to your latest
request for information.
 
Kind regards
 
Simon
 
Simon Richardson
Information Rights Manager
Legal Services & Information Rights
Care Quality Commission
 

The Care Quality Commission is the independent regulator of all health and
adult social care in England. [1]www.cqc.org.uk. For general enquiries,
telephone the National Contact Centre: 03000 616161.

Statutory requests for information made pursuant to access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to: [2][CQC request email]
 

The contents of this email and any attachments are confidential to the
intended recipient. They may not be disclosed to or used by or copied in
any way by anyone other than the intended recipient. If this email is
received in error, please notify us immediately by clicking "Reply" and
delete the email. Please note that neither the Care Quality Commission nor
the sender
accepts any responsibility for viruses and it is your responsibility to
scan or otherwise check this email and any attachments.

Any views expressed in this message are those of the individual sender,
except where the sender specifically states them to be the views of the
Care Quality Commission.

References

Visible links
1. http://www.cqc.org.uk/
http://www.cqc.org.uk/
2. blocked::mailto:[CQC request email]
file:///tmp/blocked::mailto:[CQC request email]

Link to this

From: name removed 23 Oct 2012 (Account suspended)

9 April 2012

9 April 2012

Dear Care Quality Commission, Mr Lansley Secretary of State for
Health, Mr Turner MP for the Isle of Wight, Information
Commissioner,

I am very concerned that the Care Quality Commission has stated
that I had not made a Freedom of Information request in this
specific request for information:

"4] WHAT IS THE LAW REGARDING A PERSON NOT BEING FORMALLY DETAINED

What is the law regarding a person not being formally detained
under Section 2?

Does the person have the RIGHT to refuse admittance into a mental
health facility, even if a medical recommendation has been made by
both a Section 12 Doctor and a relevant clinician but no Section
been applied?

I ask because I wish to know what is the precise law regarding
detaining a person who, even if recommendations have been made and
an AHMP is in the process of making a formal assessment based on
these recommendations. Is the person legally entitled to refuse to
go into detention UNTIL the Section 2 of the Mental Health Act
1983/2007 or Section 3 of the Mental Health Act 1983/2007 is
registered and therefore legally binding?

It seems to me to be a possible lacuna in the law.

For if a person can be in a pre-admission suite, and not formally
sectioned, is it not legally possible for the person to claim
abduction if forcibly / coerced /removed to a mental health
facility?

Is it not the law that a Section 135 has to be produced to remove
someone from their residence or private property?

Or a Section 136 has to be produced to remove someone from a public
place such as a hospital?

And if so, this has to be applied for? Do both have to be done
through Magistrates? Or can an AHMP made an affidavit? What
precisely is the legal requirement in England?

Response to Part 4
This does not constitute a request for recorded information and we
therefore do not consider this to be a valid request under Section
1 (1) of the Freedom of Information Act 2000. This part of your
request is asking for legal advice. If you require further advice
on the Mental Health Act 1983 we would suggest you obtain
independent legal advice.

I can confirm that no legal advice on the matters you mention above
is held by the Commission"

I find it inconceivable that the Care Quality Commission which is
responsible for much social and healthcare in England, does not
hold any information about this at all.

"This part of your request is asking for legal advice."

Information is what I seek. If it is recorded somewhere in the Care
Quality Commission's possession, then this information can and
should be delivered to me at whatdotheyknow website.

How can it be said that I am asking for "legal advice" when I place
as the heading:

4] WHAT IS THE LAW REGARDING A PERSON NOT BEING FORMALLY DETAINED

This is not asking for advice.
This is asking for specific information.
How can the Care Quality Commission actually be able to work at all
if the Care Quality Commission does not have any details of this?
After all, you have lawyers. What legal advice have your lawyers
given?

There MUST be somewhere legal opinion given on these matters, I
aver, and therefore you should be able to produce it for
whatdotheyknow website.

"What is the law regarding a person not being formally detained
under Section 2?"

Similarly, this is asking for the law regarding a person not being
formally detained under section 2. This is NOT asking for legal
advice. It is requesting INFORMATION that must be held by the Care
Quality Commission otherwise your employees would not be able to do
their jobs properly or give proper advice, legally. Your lawyers
and legal advisers must have this information, and therefore you
should be able to give this information to me via whatdotheyknow
website as FOI Request.

"Does the person have the RIGHT to refuse admittance into a mental
health facility, even if a medical recommendation has been made by
both a Section 12 Doctor and a relevant clinician but no Section
been applied?"

Again the Care Quality Commission MUST have this information for
without it their employees would NOT be able to do their job
properly and in accordance with the law. The lawyers and legal
advisers of the Care Quality Commission must have this information
and opinion and therefore this should be given to me via
whatdotheyknow website please.

Similarly, the Care Quality Commission must via their legal
advisers and lawyers have the answers to all my questions I have
posed including the following:

"I ask because I wish to know what is the precise law regarding
detaining a person who, even if recommendations have been made and
an AHMP is in the process of making a formal assessment based on
these recommendations. Is the person legally entitled to refuse to
go into detention UNTIL the Section 2 of the Mental Health Act
1983/2007 or Section 3 of the Mental Health Act 1983/2007 is
registered and therefore legally binding?

It seems to me to be a possible lacuna in the law.

For if a person can be in a pre-admission suite, and not formally
sectioned, is it not legally possible for the person to claim
abduction if forcibly / coerced /removed to a mental health
facility?

Is it not the law that a Section 135 has to be produced to remove
someone from their residence or private property?

Or a Section 136 has to be produced to remove someone from a public
place such as a hospital?

And if so, this has to be applied for? Do both have to be done
through Magistrates? Or can an AHMP made an affidavit? What
precisely is the legal requirement in England?"

I am very concerned that the Care Quality Commission is not giving
the Information that it holds not just in the Access department but
in their legal department which is still part of the Care Quality
Commission.

Please give me the information as requested.

Thank you very much for your help,

Yours sincerely,

[first name removed] [last name removed]

Campaigner for legal reform, liberty, truth and justice

Link to this

Things to do with this request

Anyone:
name removed 23 Oct 2012 (Account suspended) only:
Care Quality Commission only:

Follow this request

There is 1 person following this request

Offensive? Unsuitable?

Requests for personal information and vexatious requests are not considered valid for FOI purposes (read more).

If you believe this request is not suitable, you can report it for attention by the site administrators

Report this request

Act on what you've learnt

Similar requests

More similar requests

Event history details

Are you the owner of any commercial copyright on this page?