Dear Transport for London,

All the questions and information I am requesting relates to the Trains Managers on the Piccadilly Line at Arnos Grove.

Please can you tell me.

1. How much overtime has been paid since the beginning of the financial year.

2. How many times since the beginning of August 2017 has a Trains Manager worked an overtime shift without having 12 hours rest between shifts?

3. How many times since the beginning of August 2017 has a Trains Manager worked more than the maximum of seven duties consecutively worked?

Yours faithfully,

Andrew Henderson

FOI, Transport for London

Dear Mr Henderson

TfL Ref: 1397-1718

Thank you for your email received by Transport for London (TfL) on 8 September 2017.

Your request will be processed in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy.

A response will be provided to you by 6 October 2017. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

FOI, Transport for London

1 Attachment

Dear Mr Henderson

 

TfL Ref: 1397-1718

 

Thank you for your email received by us on 8 September 2017 asking for
information about Train Managers on the Piccadilly Line at Arnos Grove.

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. 

 

Because we are in the process of finalising our response we have not been
able to resolve your request within the statutory 20 working days.

 

We intend to provide you with a full response as soon as possible. Please
accept my apologies for this delay.

 

In the meantime, if you have any queries relating to your request, please
do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

Information Governance

Transport For London

 

 

 

Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request 'Overtime'.

This request is long overdue and this is unacceptable.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/o...

Yours faithfully,

Andrew Henderson

FOI, Transport for London

Dear Mr Henderson

IRV-111-1718

I am contacting you regarding the internal review of your request for information concerning train managers on the Piccadilly Line at Arnos Grove (FOI-1397-1718). This review has been carried out by an independent panel following your email of 8 November 2017 regarding the delay in providing a response to your Freedom of Information request.

Firstly please accept my sincere apologies for the shortcomings in the handling of your request. The panel agree that this delay is wholly unacceptable and in clear breach of the requirements of section 10 of the FOI Act.

TfL is the statutory body created by the Greater London Authority (GLA) Act 1999 responsible for most aspects of London’s transport system. To ensure the information we are providing in response to an FOI request is comprehensive and accurate we send our draft response to a number of subject experts for checking. Although we try to get things right first time, these checks can sometimes also result in identifying additional information which needs to be considered for inclusion in the response or information which needs further clarification. Unfortunately this can cause a delay to our response, meaning that we miss our deadline.

The response to your request is currently in the final stages of preparation before disclosure and we will endeavour to provide you with a response as soon as possible. However once you have received our response, we do not consider that this necessarily represents the end of the internal review process. We consider that it would be appropriate in the context of this request to offer you a further internal review of the content of the response to FOI-1052-1718 if you choose, even though you have already exercised your right to a review in view of our failure to provide a timely response.

Therefore once you have received it, if you are not satisfied with the final response provided to FOI-1397-1718 please contact [TfL request email]. Again the Panel offer our sincere apologies for the unacceptable delay in providing a response.

If you are dissatisfied with the internal review actions to date (IRV-111-1718) you can refer the matter to the independent authority responsible for enforcing the Freedom of Information Act, at the following address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

A complaint form is also available on the ICO’s website (www.ico.org.uk).

Yours sincerely

Emma Flint
Principal Information Access Adviser
Transport for London
[TfL request email]

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FOI, Transport for London

1 Attachment

Dear Mr Henderson

 

TfL Ref: 1397-1718

 

Thank you for your email received by us on 8 September 2017 asking for
information about Train Managers’ working patterns on the Piccadilly Line
at Arnos Grove. I apologise for the delay in our reply.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold the information you require.

 

 

 1. How much overtime has been paid since the beginning of the financial
year.

 

Please see the following table for overtime paid since 1 April 2017 to
Train Managers at Arnos Grove Depot:

 

 

Period 1 Period 2 Period 3 Period 4 Period 5 Period 6

01/04/2017-29/04/2017 30/04/2017-27/05/2017 28/05/2017-24/06/2017 25/06/2017-22/07/2017 23/07/2017-19/08/2017 20/08/2017-16/08/2017
£5,493 £7,986 £5,613 £3,715 £10,517 £17,419

 

 

2. How many times since the beginning of August 2017 has a Trains Manager
worked an overtime shift without having 12 hours rest between shifts?

 

This has occurred 29 times.

 

Under the Working Time Directive workers have the right to 11 hours
consecutive rest between shifts. Irrespective of whether an individual
volunteers to do additional overtime, our first priority is always to make
sure that our staff are rested and safe to undertake their duties. In
exceptional circumstances (for example during an incident) where staff
have worked additional or excessive hours, they are given compensatory
rest.

 

3. How many times since the beginning of August 2017 has a Trains Manager
worked more than the maximum of seven duties consecutively worked?

 

We have recorded a total of nine instances.

 

Additional overtime has been authorised to provide cover during a period
of time where the number of staff absences was higher than anticipated.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

Information Governance

Transport For London

 

 

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