Dear East London NHS Foundation Trust,
I write to request information under the Freedom of Information Act 2000 on how you have instituted overseas patient charging and the costs of your overseas visitor management team at your trust, if you have one. Please can you tell me:
1) Whether you have an overseas visitor management team or a similar team? If NOT, who then is in charge of overseas patient charging in your trust in line with changes advised in the Department of Health's Draft guidance on implementing the overseas visitor charging regulations, 2017?
2) What is the cost of the current team for the preceding year, or if established only recently following the changes in 2017, its cost of set up and estimated costs for 2017/2018? (Note: this cost could include salaries, but also overheads including facilities and equipment used).
3) What, if any, charges have been levied to overseas patients in your trust by this team, and how much of this has been recouped?
Thank you for this email. This inbox is monitored daily.
If your request is urgent, please call the team on 020 7655 4066. If you
have an urgent request outside the hours of 09:00-17:00, please call 020
7540 4380 and ask for the Director on call.
If your enquiry relates to one of the below topics, please help us to
process it efficiently by sending it directly to the email addresses
Service user or patient enquiry:
[email address] (Bedford/Luton) or
[email address] (London)
Complaint: [email address]
Freedom of information: [email address]
Human resources or reference request: [email address]
Training: [email address]