We don't know whether the most recent response to this request contains information or not – if you are Sarah Steele please sign in and let everyone know.

Overseas visitor management teams in NHS trusts

We're waiting for Sarah Steele to read recent responses and update the status.

Dear East London NHS Foundation Trust,

I write to request information under the Freedom of Information Act 2000 on how you have instituted overseas patient charging and the costs of your overseas visitor management team at your trust, if you have one. Please can you tell me:

1) Whether you have an overseas visitor management team or a similar team? If NOT, who then is in charge of overseas patient charging in your trust in line with changes advised in the Department of Health's Draft guidance on implementing the overseas visitor charging regulations, 2017?

2) What is the cost of the current team for the preceding year, or if established only recently following the changes in 2017, its cost of set up and estimated costs for 2017/2018? (Note: this cost could include salaries, but also overheads including facilities and equipment used).

3) What, if any, charges have been levied to overseas patients in your trust by this team, and how much of this has been recouped?

Yours faithfully,

Sarah Steele

Administrator (Web), East London NHS Foundation Trust

Thank you for this email. This inbox is monitored daily.

If your request is urgent, please call the team on 020 7655 4066. If you
have an urgent request outside the hours of 09:00-17:00, please call 020
7540 4380 and ask for the Director on call.

If your enquiry relates to one of the below topics, please help us to
process it efficiently by sending it directly to the email addresses
provided:

Service user or patient enquiry:
[1][email address] (Bedford/Luton) or
[2][email address] (London)
Complaint: [3][email address]
Freedom of information: [4][email address]
Human resources or reference request: [5][email address]
Training: [6][email address]

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

FOIRequest, East London NHS Foundation Trust

1 Attachment

[1]Description: New Image

 

Governance & Risk Department

The Green

1 Roger Dowley Court

Russia Lane

London

E2 9NJ

 

Telephone: 020 7655 4053

Email [2][email address]

Website: [3]http://www.elft.nhs.uk/

9^th October  2017

 

 

Sarah Steele

By Email: [4][FOI #431522 email]

 

 

Our Ref:  FOI DA2517

 

Dear Ms Steele

 

Thank you for your recent Freedom of Information request received by the
Trust on 13^th September 2017, unfortunately this was mislaid and I
apologise for the delay in acknowledging your request.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days. 

 

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then it will not
be released. You will be informed if this is the case.

 

If the information you request was obtained from or relates to a third
party then they may be consulted prior to a decision being taken on
whether or not to release the information to you.

 

In some cases there may a fee payable for the information requested. This
will be considered and you will be informed of the fee payable if this is
the case. In this event the fee must be paid before the information is
processed and released. The 20 day time limit for responses is put on hold
until receipt of the payment.

 

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

 

Yours sincerely

 

 

 

FOI Team

East London NHS Foundation Trust

 

If you are dissatisfied with the Trust’s response to your FOIA request
then you should contact us and we will arrange for an internal review of
this decision. If you remain dissatisfied with the decision following our
response to your complaint, you may write to the Information Commissioner
for a decision under Section 50 of the Freedom of Information Act 2000.
The Information Commissioner can be contacted at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 01625 545700

Web: [5]www.informationcommissioner.gov.uk

 

Please note that the data supplied is not allowed to be re-used and/or
published without the explicit consent of East London NHS Foundation
Trust.  Please contact the signatory to request permission if this is your
intention

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--
This e-mail is confidential and privileged. If you are not the intended recipient, please accept our apologies; please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. The information contained in this email maybe subject to public disclosure under the Freedom of Information Act 2000.

References

Visible links
2. mailto:[email address]
3. http://www.elft.nhs.uk/
4. mailto:[FOI #431522 email]
5. http://www.informationcommissioner.gov.uk/

FOIRequest, East London NHS Foundation Trust

1 Attachment

Please see attached our response to your FOI request.

 

 

FOI Team

East London NHS Foundation Trust

--
This e-mail is confidential and privileged. If you are not the intended recipient, please accept our apologies; please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. The information contained in this email maybe subject to public disclosure under the Freedom of Information Act 2000.

We don't know whether the most recent response to this request contains information or not – if you are Sarah Steele please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org