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Overseas visitor management teams in NHS trusts

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Dear Dorset HealthCare University NHS Foundation Trust,

I write to request information under the Freedom of Information Act 2000 on how you have instituted overseas patient charging and the costs of your overseas visitor management team at your trust, if you have one. Please can you tell me:

1) Whether you have an overseas visitor management team or a similar team? If NOT, who then is in charge of overseas patient charging in your trust in line with changes advised in the Department of Health's Draft guidance on implementing the overseas visitor charging regulations, 2017?

2) What is the cost of the current team for the preceding year, or if established only recently following the changes in 2017, its cost of set up and estimated costs for 2017/2018? (Note: this cost could include salaries, but also overheads including facilities and equipment used).

3) What, if any, charges have been levied to overseas patients in your trust by this team, and how much of this has been recouped?

Yours faithfully,

Sarah Steele

FOI.ENQUIRIES (DORSET HEALTHCARE UNIVERSITY NHS FOUNDATION TRUST),

To requesters submitting a new Freedom of Information Request, the Trust
acknowledges receipt of your request. The Trust will investigate your
request and look forward to getting a response back to you within 20
working days as required by the act. If for any reason we cannot respond
in full within that time we will contact you.
 
Please ensure that any response to this message is addressed to
[1][email address] or the following postal address:
 
Freedom of Information
Dorset Healthcare University NHS Foundation Trust
Sentinel House
4-6 Nuffield Road
Poole
Dorset
BH17 0RB

DOBBS, Mark (DORSET HEALTHCARE UNIVERSITY NHS FOUNDATION TRUST),

8 Attachments

Dear Sarah,

 

Thank you for your request for information under the Freedom of
Information Act 2000.

I can confirm that our response is:

Request:

Dear Dorset HealthCare University NHS Foundation Trust,

 

I write to request information under the Freedom of Information Act 2000
on how you have instituted overseas patient charging and the costs of your
overseas visitor management team at your trust, if you have one. Please
can you tell me:

 

1) Whether you have an overseas visitor management team or a similar team?
If NOT, who then is in charge of overseas patient charging in your trust
in line with changes advised in the Department of Health's Draft guidance
on implementing the overseas visitor charging regulations, 2017?

 

2) What is the cost of the current team for the preceding year, or if
established only recently following the changes in 2017, its cost of set
up and estimated costs for 2017/2018? (Note: this cost could include
salaries, but also overheads including facilities and equipment used).

 

3) What, if any, charges have been levied to overseas patients in your
trust by this team, and how much of this has been recouped?

Response:

The Trust has now had the opportunity to fully consider your request and
responds as follows:

1.    The Trust has no recorded information to provide you as the Trust
does not have an Overseas Management Team and no member of staff is in
charge of Overseas Patient charging as the Trust is not collecting such
costs or charging overseas visitors.

2.    Not applicable, please see no.1 above.

3.    Not applicable, please see no.1 above.

The information supplied to you in this communication, continues to be
protected by the Copyright, Designs and Patents Act 1988. You are free to
use it for your own purposes, including any non-commercial research you
are doing and for the purposes of news reporting.

If you wish to re-use the information supplied, in whole or in part, for
any other purpose e.g. commercial publications, please write to me stating
what information you wish to re-use, the purpose(s) you wish to re-use the
information for. We will respond within 20 working days of receiving your
request with any conditions and charges that relate to the re-use of the
information in accordance with the Re-use of Public Section Information
Regulations 2005.

If you wish to discuss any of the above, please contact me, quoting the
reference above.

If you are unhappy with the way in which we have handled your request,
please contact myself in the first instance. If you wish to make a formal
complaint, you should write to our Complaints Manager at Dorset HealthCare
University NHS Foundation Trust, Trust HQ, Sentinel House, 4-6 Nuffield
Road, Poole, Dorset BH17 0RB

If you are not content with the outcome of your complaint or the internal
review, you may apply directly to the Information Commissioner for a
decision. Generally, the Information Commissioner will only make a
decision once you have exhausted the complaints and/or internal review
process provided by us. The Information Commissioner can be contacted at:
The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

Kind regards

 

 

  Mark DOBBS
Sentinel
House Freedom of Information &

4-6 Policy Co-ordinator
Nuffield
Road Corporate
( Tel: 01202 277017
Poole
        Mob: xxxxx xxxxxx
Dorset
* Email: [1][email address]
BH17 0RB
8 Web: [2]www.dorsethealthcare.nhs.uk

 

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