Dear Coventry and Warwickshire Partnership NHS Trust,
I write to request information under the Freedom of Information Act 2000 on how you have instituted overseas patient charging and the costs of your overseas visitor management team at your trust, if you have one. Please can you tell me:
1) Whether you have an overseas visitor management team or a similar team? If NOT, who then is in charge of overseas patient charging in your trust in line with changes advised in the Department of Health's Draft guidance on implementing the overseas visitor charging regulations, 2017?
2) What is the cost of the current team for the preceding year, or if established only recently following the changes in 2017, its cost of set up and estimated costs for 2017/2018? (Note: this cost could include salaries, but also overheads including facilities and equipment used).
3) What, if any, charges have been levied to overseas patients in your trust by this team, and how much of this has been recouped?
FOI – 747 – Overseas Visitor Management Teams
WDTK ref – 431515-7a6f3291
Dear Ms Steele
Re: Request for information – Freedom of Information Act 2000
I am writing to acknowledge your request for information about the above
I have recorded your request as having been received on 13 September 2017.
The Trust has calculated 11 October 2017 as 20^th working day excluding
banks holiday and weekends.
As you are no doubt aware, the Partnership Trust are required to respond
to you within a maximum of 20 working days so you will be hearing from me
If I need to clarify anything about your request, I will contact you again
to discuss any issues so that we can answer your request as accurately as
Please do not hesitate to contact me, either by e-mail or on the contact
telephone number given below, if you have any further queries about your
On behalf of Coventry and Warwickshire Partnership Trust
Tel: 024 7658 8821/024 7653 6807
[Coventry and Warwickshire Partnership NHS Trust request email]
1. mailto:[Coventry and Warwickshire Partnership NHS Trust request email]
mailto:[Coventry and Warwickshire Partnership NHS Trust request email]
Our ref: FOI - 747 - Overseas visitor management teams
Dear Ms Steele,
Re: Freedom of Information Request
Further to your request for information from Coventry & Warwickshire
Partnership Trust, I am now able to supply you with the attached
Please do not hesitate to contact me again if you have any queries about
this response to your request for information or if you have any
difficulty in viewing the e-mail. Please also find attached our short
feedback form if you wish to provide a response to the Trust.
If you are dissatisfied with the outcome or handling of your
request you should write to us to request an internal review/appeal.
Please indicate in the email that you are requesting an Internal Review
and quote the FOI reference number.
In the event you are dissatisfied with the outcome of the internal review
you can contact the Information Commissioner (ICO) to request an
assessment of the manner in which the Trust has handled your request.
The address is as follows:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 01625 545700 (Switchboard) | Fax: 01625 524510 | Web:
Safety & Quality Department
Coventry and Warwickshire Partnership Trust
Tel: 02476536684 (External)
Ext: 76684 (Internal)
Fax: 024 7653 6809
E-mail: [email address]