Overseas visitor management teams in NHS trusts
Sarah Steele made this Freedom of Information request to Central and North West London NHS Foundation Trust
Dear Central and North West London NHS Foundation Trust,
I write to request information under the Freedom of Information Act 2000 on how you have instituted overseas patient charging and the costs of your overseas visitor management team at your trust, if you have one. Please can you tell me:
1) Whether you have an overseas visitor management team or a similar team? If NOT, who then is in charge of overseas patient charging in your trust in line with changes advised in the Department of Health's Draft guidance on implementing the overseas visitor charging regulations, 2017?
2) What is the cost of the current team for the preceding year, or if established only recently following the changes in 2017, its cost of set up and estimated costs for 2017/2018? (Note: this cost could include salaries, but also overheads including facilities and equipment used).
3) What, if any, charges have been levied to overseas patients in your trust by this team, and how much of this has been recouped?
Thank you for your request, please note that this acknowledges receipt of
Any requests received between 15:30 and 23:59 will be dealt with as being
received the following day.
Due to email problems that we are having, would you where possible please
use a ".net" or ".co.uk" address.
I will be out of the office on 12-09-17, but working from home between
07:00 and 12:00 approx.
Please bear with us as we are very very very busy and struggling.
Thank you and kind regards,
Nigel D Sinaga-Heness
FoI and Data Protection Officer
Tel: 020 3214 5852 Email: [email address]
CNWL - Central and North West London NHS Foundation Trust
Trust Headquarters, 1st Floor Stephenson House, 75 Hampstead Road, London
CNWL (Central and North West London NHS Foundation Trust) has almost 7,000
staff providing integrated healthcare to a third of London's population,
Milton Keynes and areas beyond.
Freedom of Information Requests received before 15:30 will normally be
dealt with on the day of receipt. Requests received after 15:30 will
normally be acknowledged in the morning of the following day that I am