Dear 2Gether NHS Foundation Trust,
I write to request information on how you have instituted overseas patient charging and the costs of your overseas visitor management team at your trust, if you have one. Please can you tell me:
1) Whether you have an overseas visitor management team or a similar team? If NOT, who then is in charge of overseas patient charging in your trust in line with changes advised in the Department of Health's Draft guidance on implementing the overseas visitor charging regulations, 2017?
2) What is the cost of the current team for the preceding year, or if established only recently following the changes in 2017, its cost of set up and estimated costs for 2017/2018? (Note: this cost could include salaries, but also overheads including facilities and equipment used).
3) What, if any, charges have been levied to overseas patients in your trust by this team, and how much of this has been recouped?
Thank you for your Freedom of Information request. Please note that this
is an automated response. This email address is only monitored during
normal working hours of Monday to Friday 9.00 am to 5.00 pm.
The Trust will reply to all requests within 20 working days, however, if
for any reason we are unable to do so we will notify you immediately. If a
fee is payable for the information you have requested, we will tell you
what that fee is. We cannot provide any information until any applicable
fee is received.
Need Help Now?
If your enquiry is urgent and relates to the care and treatment of you, a
family member, relative or friend, then please take action as follows:
· Please contact your health care professional or team without delay, if
you are receiving care or treatment from the Trust.
· Speak with your GP or Out of Hours GP (111), if you are not receiving
treatment from the Trust.
· ^2gether Let’s Talk professionals are also available by calling 0800
073 2200 in Gloucestershire and Herefordshire, between 9.00 am and 5:00 pm
Monday to Friday. In addition, you may wish to have a look at our Let’s
Talk pages on the Internet: http://www.talk2gether.nhs.uk/
· If you are experiencing feelings of distress or despair, you can
contact The Samaritans, 24 hours a day, 7 days a week by calling 116 123
(UK). You can also visit http://www.samaritans.org
· If you need an emergency service such as an ambulance, please dial 999.
If you have any queries or concerns in the meantime, please do not
hesitate to contact me. We would like to take this opportunity to thank
you for your interest in ^2gether NHS Foundation Trust.