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Overpayment by Student Finance

Lucia Rippingale made this Freedom of Information request to Student Loans Company Limited

This request has an unknown status. We're waiting for Lucia Rippingale to read 2 recent responses and update the status.

From: Lucia Rippingale

25 May 2012

Dear Student Loans Company Limited,

I make this request under the Freedom of Information Act 2000.

Please provide me with the following information:

1) The agreement an individual enters into to repay an overpayment,
and the terms of their agreement in the eventuality that an
overpayment of grant is awarded them.

2) The policies and guidance that are used to govern how an
overpayment of grant is collected from an individual. This will
include information relating to, but not limited to:
• the timescale of when repayment of an overpayment of grant
should/must be commenced or repaid
• how the Student Loans Company goes about collecting the
overpayment • how an individuals financial situation effects their
repayment plan and when their repayment should commence
• any policy relating to minimum installments (possibly related to
the individuals circumstances) to repay the overpaid grant, either
weekly, monthly, etc. and 
• whether an individual is bound to make a minimum repayment under
the terms of their agreement or if such installment figures are
guidance only
• whether an individual has to make contributions to repaying an
overpayment if they receive no income
• if policies relating to repayments of overpaid grant are
connected to the income of an individual, what is classed as
income?     

Yours faithfully,

Lucia Rippingale

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From: FOI Publication Scheme
Student Loans Company Limited

28 May 2012

Dear Ms Rippingale

Thank you for your email dated 25/05/2012 requesting information under the
Freedom of Information Act 2000. Your request has been logged under
reference 70-12. Please quote this reference in future communications.

A full response will be issued in due course.

Yours sincerely

Louise Chapman
Freedom of Information Officer
Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD

Tel: 0141 243 3062

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From: FOI Publication Scheme
Student Loans Company Limited

28 May 2012

Dear Ms Rippingale

I refer to your e-mail dated 25/05/2012 requesting the following
information under the Freedom of Information Act 2000 (“FOIA”):

“Please provide me with the following information:

1) The agreement an individual enters into to repay an overpayment,
and the terms of their agreement in the eventuality that an overpayment of
grant is awarded them.
2) The policies and guidance that are used to govern how an
overpayment of grant is collected from an individual. This will include
information relating to, but not limited to:

• the timescale of when repayment of an overpayment of grant
should/must be commenced or repaid
• how the Student Loans Company goes about collecting the overpayment
• how an individuals (sic) financial situation effects their
repayment plan and when their repayment should commence
• any policy relating to minimum installments (possibly related to
the individuals circumstances) to repay the overpaid grant, either weekly,
monthly, etc. and
• whether an individual is bound to make a minimum repayment under
the terms of their agreement or if such installment figures are guidance
only
• whether an individual has to make contributions to repaying an
overpayment if they receive no income
• if policies relating to repayments of overpaid grant are connected
to the income of an individual, what is classed as income?”

Response

The information you have requested is considered exempt from disclosure
under section 21 of the FOIA, as it is considered reasonably accessible to
you by other means.

The exact same request has previously been submitted by another individual
via whatdotheyknow.com, and the full response is available at the following
link:

http://www.whatdotheyknow.com/request/po...

Internal review procedure

I trust that my answer to you is satisfactory; however, if you are unhappy
with the decisions made by me in relation to your freedom of information
request, you may ask SLC for an internal review.

Any such appeal would be conducted by Chris Andrew, Company Secretary, 100
Bothwell Street, Glasgow, G2 7JD. You may request a review by writing to
Chris Andrew or by emailing the FOI Office
([SLC request email]). SLC will only consider requests for
internal reviews which are made within 3 months of the date of our original
response (except in exceptional circumstances).

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a decision.
The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Please note that freedom of information responses may be published on our
corporate website www.slc.co.uk under the Freedom of Information disclosure
pages.

Yours sincerely

Louise Chapman
Freedom of Information Officer
Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD

Tel: 0141 243 3062

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