Overcrowding on Arriva Trains Wales services

michael edwards made this Freedom of Information request to Welsh Government

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Welsh Government did not have the information requested.

Dear Welsh Government,

I would like to submit an FOI request for any information you hold about complaints about the overcrowding on Arriva Trains Wales services from Wales to Birmingham International and also anything you hold about the alleviation of this overcrowding, such as discussions about the provision of more seats, additional services, more rolling stock, etc... My request is for anything in this calendar year, i.e. 2016.

Yours faithfully,

michael edwards

Welsh Government

1 Attachment

  • Attachment

    ATISN 10916 M Edwards Wales to Birmingham Rail Service Acknowledgement letter.pdf

    210K Download View as HTML

Dear Mr Edwards
 
Please find attached an acknowledgment letter to your recent request for
information.  Please direct any replies to
[1][email address].
 
Cofion/Regards,
 
Gemma Thomas
Uned Busnes y Llywodraeth / Government Business Unit
Adran yr Economi a’r Seilwaith/ Department for Economy and Infrastructure
Llywodraeth Cymru / Welsh Government
QED Centre, Treforest, RCT, CF37 5YR
 
 
 
On leaving the Government Secure Intranet this email was certified virus
free. Communications via the GSi may be automatically logged, monitored
and/or recorded for legal purposes.
Wrth adael Mewnrwyd Ddiogel y Llywodraeth nid oedd unrhyw feirws yn
gysylltiedig â’r neges hon. Mae’n ddigon posibl y bydd unrhyw ohebiaeth
drwy’r GSi yn cael ei logio, ei monitro a/neu ei chofnodi yn awtomatig am
resymau cyfreithiol.

References

Visible links
1. mailto:[email address]

Welsh Government

1 Attachment

Dear Mr Edwards,
 
Gweler ateb i’ch cais am wybodaeth.  Cyfeiriwch unrhyw atebion at:
[1][email address].
 
Please find attached a reply to your recent request for information. 
Please direct any replies to
[2][email address].
 
Cofion/Regards,
 
Gemma Thomas
Uned Busnes y Llywodraeth / Government Business Unit
Adran yr Economi a’r Seilwaith/ Department for Economy and Infrastructure
Llywodraeth Cymru / Welsh Government
QED Centre, Treforest, RCT, CF37 5YR
 
 
 
On leaving the Government Secure Intranet this email was certified virus
free. Communications via the GSi may be automatically logged, monitored
and/or recorded for legal purposes.
Wrth adael Mewnrwyd Ddiogel y Llywodraeth nid oedd unrhyw feirws yn
gysylltiedig â’r neges hon. Mae’n ddigon posibl y bydd unrhyw ohebiaeth
drwy’r GSi yn cael ei logio, ei monitro a/neu ei chofnodi yn awtomatig am
resymau cyfreithiol.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Dear Welsh Government,

Thank you for your reply. I do find it interesting that you say you do not hold any information yet a FOI request I have made to the Department for Transport about this subject has received the response that they (DfT) do not hold the information as responsibility for the Arrival Trains Wales franchise has been passed to the Welsh Government. They suggest that I submit an FOI request to you to get the information.

I find it hard to believe that you hold no information about either additional services or additional rolling stock as these are fundamental to the train service provision of the Arrival Trains Wales franchise.

I'd like to request an internal review of your response as I do not believe it is correct.

Yours faithfully,

michael edwards

Welsh Government

1 Attachment

  • Attachment

    ATISN 10916 M Edwards Wales to Birmingham Rail Service Complaint....pdf

    194K Download View as HTML

Gweler llythyr yn cydnabod eich cwyn.  Cyfeiriwch unrhyw atebion at:
[1][email address].
 
Please find attached an acknowledgment letter to your recent complaint. 
Please direct any replies to
[2][email address].
 
Cofion/Regards,
 
Uned Busnes y Llywodraeth / Government Business Unit
Adran yr Economi a’r Seilwaith/ Department for Economy and Infrastructure
Llywodraeth Cymru / Welsh Government
QED Centre, Treforest, RCT, CF37 5YR
 
 
 
 
On leaving the Government Secure Intranet this email was certified virus
free. Communications via the GSi may be automatically logged, monitored
and/or recorded for legal purposes.
Wrth adael Mewnrwyd Ddiogel y Llywodraeth nid oedd unrhyw feirws yn
gysylltiedig â’r neges hon. Mae’n ddigon posibl y bydd unrhyw ohebiaeth
drwy’r GSi yn cael ei logio, ei monitro a/neu ei chofnodi yn awtomatig am
resymau cyfreithiol.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Welsh Government

1 Attachment

  • Attachment

    ATISN 10916 M Edwards Wales to Birmingham Rail Service Complaint....pdf

    203K Download View as HTML

Gweler ateb i’ch cwyn diweddar.  Cyfeiriwch unrhyw atebion at:
[1][email address].
 
Please find attached a reply to your recent complaint. Please direct any
replies to [2][email address].
 
Cofion/Regards,
 
Uned Busnes y Llywodraeth / Government Business Unit
Adran yr Economi a’r Seilwaith/ Department for Economy and Infrastructure
Llywodraeth Cymru / Welsh Government
QED Centre, Treforest, RCT, CF37 5YR
 
 
On leaving the Government Secure Intranet this email was certified virus
free. Communications via the GSi may be automatically logged, monitored
and/or recorded for legal purposes.
Wrth adael Mewnrwyd Ddiogel y Llywodraeth nid oedd unrhyw feirws yn
gysylltiedig â’r neges hon. Mae’n ddigon posibl y bydd unrhyw ohebiaeth
drwy’r GSi yn cael ei logio, ei monitro a/neu ei chofnodi yn awtomatig am
resymau cyfreithiol.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]