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Out of Hours

Gillian Lansley made this Freedom of Information request to NHS Bradford City Clinical Commissioning Group

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Gillian Lansley to read recent responses and update the status.

Dear NHS Bradford City Clinical Commissioning Group,

Dear Officer,

What are the terms of your out of hours service provision?
who provides this?
what is your service level agreement wrt response times for triage, clinic appointments and visits.

how do you validate the data you receive from your OOH provider?

do you perform random sampling?

Do you oblige your ooh provider to ensure doctors and nurses working overnight do not work the following day in primary care, in the interests of patient and their own, safety? if not why not?
Who is your medical director?
what are your clinical governance arrangements?

how often do you meet with the ooh provider to review performance and complaints?

have you amended the terms of the contract with the ooh provider following investigation and review of complaints they have received?

what is the contract budget value for the ooh provision?

What is the value of the contingency fund held by your OOH provider? What is its intended use?

Yours faithfully,

Gillian Lansley

FOI (EMBED HEALTH CONSORTIUM), NHS Bradford City Clinical Commissioning Group

3 Attachments

Dear Ms Lansley

 

Please find attached a letter acknowledging your Freedom of Information
request.

 

 

Kind regards

 

Ian Oultram
Senior Associate FOI/Records Manager

 

 

[1]cid:image003.png@01D384A1.A0B6C510

Kier Property I Design and Business Services

3^rd Floor, Douglas Mill, Bowling Old Lane, Bradford, BD5 7JR

Email: [2][email address]

Tel: 01274 256089

 

Please note that the new email address for the FOI team is:
[3][Bradford City CCG request email]

 

Connect with us I follow us on [4]LinkedIn I like us on [5]Facebook I
follow us on [6]Twitter I follow us on [7]Google+ I follow us on
[8]Instagram

Our values are enthusiastic, collaborative and forward-thinking

 

Kier Business Services Limited I Registered in England No. 3679828

Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

 

[9]cid:image002.png@01D40F9A.DBD24DC0

 

Kier Business Services Limited I Registered in England No. 3679828

Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

 

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FOI (EMBED HEALTH CONSORTIUM), NHS Bradford City Clinical Commissioning Group

3 Attachments

Dear Ms Lansley

 

Please see attached response from NHS Bradford City CCG.

  

 

 

Kind regards

 

Taahir Rawat

FOI Team

 

[1]cid:image003.png@01D384A1.A0B6C510

Kier Property I Design and Business Services

3^rd Floor, Douglas Mill, Bowling Old Lane, Bradford, BD5 7JR

Email: [2][email address]

Tel: 01274 256089

 

Please note that the new email address for the FOI team is:
[3][Bradford City CCG request email]

 

Connect with us I follow us on [4]LinkedIn I like us on [5]Facebook I
follow us on [6]Twitter I follow us on [7]Google+ I follow us on
[8]Instagram

Our values are enthusiastic, collaborative and forward-thinking

 

Kier Business Services Limited I Registered in England No. 3679828

Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

 

[9]cid:image002.png@01D40F9A.DBD24DC0

 

Kier Business Services Limited I Registered in England No. 3679828

Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

 

show quoted sections

Dear NHS Bradford City Clinical Commissioning Group,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of NHS Bradford City Clinical Commissioning Group's handling of my FOI request 'Out of Hours'.

it is helpful to learn that the information requested is held by another ccg on your behalf, but it is information that relates to your service delivery arrangements and thus the onus is on you to have access to this information as part of your ongoing review of your service level agreements; unless you do not have the time as a ccg to monitor the performance of your ooh service provision in relation to the benchmarks agreed in the service level agreements.

please obtain and provide the requested information as you are required to have such information.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/o...

Yours faithfully,

Gillian Lansley

FOI (EMBED HEALTH CONSORTIUM), NHS Bradford City Clinical Commissioning Group

1 Attachment

Dear Ms Lansley,

Please find attached an acknowledgement of your request for an internal review which you submitted to NHS Bradford City CCG.

Kind regards,

Ian Oultram
Senior Associate FOI/Records Manager

Kier Property I Design and Business Services
3rd Floor, Scorex House, 1 Commercial Street, Bradford, BD1 4AS
T: 01274 256089 I M: 07989 345196 I E: [email address]
Please note that the new email address for the FOI team is: [Bradford City CCG request email]

Connect with us I follow us on LinkedIn I like us on Facebook I follow us on Twitter I follow us on Google+ I follow us on Instagram
Our values are enthusiastic, collaborative and forward-thinking

Kier Business Services Limited I Registered in England No. 3679828
Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

show quoted sections

OULTRAM, Ian (EMBED HEALTH CONSORTIUM), NHS Bradford City Clinical Commissioning Group

Hello Ms Lansley,

As I noted in my letter acknowledging your request for an internal review I said that I would keep you informed of developments.

The internal review is taking a little longer to complete that anticipated, although it is now entering its final stages.

On behalf of the CCG I apologise for this delay and I hope you will be able to bear with the CCG a little longer. As I mentioned in my acknowledgement letter, there is no equivalent legal deadline for an internal review as there is with a response to an FOI request. As such the CCG aims to undertake this review correctly and fully investigate every aspect of the response and establish exactly what information the CCG holds. Hence the CCG's thoroughness has meant that we are a little behind our anticipated schedule.

I am confident that the review will be concluded to your satisfaction within the next couple of weeks.

Kind regards,

Ian Oultram
Senior Associate FOI/Records Manager

Kier Property I Design and Business Services
3rd Floor, Scorex House, 1 Commercial Street, Bradford, BD1 4AS
T: 01274 256089 I M: 07989 345196 I E: [email address]
Please note that the new email address for the FOI team is: [Bradford City CCG request email]

Connect with us I follow us on LinkedIn I like us on Facebook I follow us on Twitter I follow us on Google+ I follow us on Instagram
Our values are enthusiastic, collaborative and forward-thinking

Kier Business Services Limited I Registered in England No. 3679828
Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

show quoted sections

OULTRAM, Ian (EMBED HEALTH CONSORTIUM), NHS Bradford City Clinical Commissioning Group

Hello once again,

As promised I said I would keep you informed of developments.

A detailed response to your request for an internal review has now been completed, although a few queries have arisen which have meant the review wanted those details checked with Greater Huddersfield CCG.

Once this has been established, the response will be ready for final approval by a senior officer at NHS Bradford City CCG and soon after this it will be sent to you directly.

I hope this update meets with your approval and I am confident that the response will be despatched to you soon.

Kind regards,

Ian Oultram
Senior Associate FOI/Records Manager

Kier Property I Design and Business Services
3rd Floor, Scorex House, 1 Commercial Street, Bradford, BD1 4AS
T: 01274 256089 I M: 07989 345196 I E: [email address]
Please note that the new email address for the FOI team is: [Bradford City CCG request email]

Connect with us I follow us on LinkedIn I like us on Facebook I follow us on Twitter I follow us on Google+ I follow us on Instagram
Our values are enthusiastic, collaborative and forward-thinking

Kier Business Services Limited I Registered in England No. 3679828
Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

show quoted sections

FOI (EMBED HEALTH CONSORTIUM), NHS Bradford City Clinical Commissioning Group

7 Attachments

Dear Ms Lansley,

 

Please see attached the response to your request for an internal review.

 

May I apologise for the delay in responding to you.

 

 

Kind regards,

 

Ian Oultram
Senior Associate FOI/Records Manager

 

 

[1]cid:image003.png@01D384A1.A0B6C510

Kier Property I Design and Business Services

3^rd Floor, Scorex House, 1 Commercial Street, Bradford, BD1 4AS

T: 01274 256089  I  M: 07989 345196  I  E: [2][email address]

Please note that the new email address for the FOI team is:
[3][Bradford City CCG request email]

 

Connect with us I follow us on [4]LinkedIn I like us on [5]Facebook I
follow us on [6]Twitter I follow us on [7]Google+ I follow us on
[8]Instagram

Our values are enthusiastic, collaborative and forward-thinking

 

Kier Business Services Limited I Registered in England No. 3679828

Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD

 

[9]cid:image002.png@01D40F9A.DBD24DC0

 

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Gillian Lansley please sign in and let everyone know.