OT Assessment Waiting List Numbers - HA

Nikki Thompson made this Freedom of Information request to Castle Rock Edinvar Housing Association Limited as part of a batch sent to 183 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Castle Rock Edinvar Housing Association Limited should have responded by now (details). You can complain by requesting an internal review.

Nikki Thompson
Delivered

Dear FOI team,

Please provide the following information in email format:

1. Number of residents currently awaiting an OT assessment
2. How many OT assessments have been requested from the LA in the past 12 months.
3. Average waiting time for an OT assessment
4. If your organisation uses independent OT services
5. If so average cost paid per assessment.
6. Name, email and contact number of person responsible in your organisation who is or would be responsible for the decision to commission independent OT assessments.

Yours faithfully,

Nikki Thompson

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Customer,

Thank you for your email. We will respond to you within five working days.
If you enquiry is urgent please contact our offices on 0131 657 0600
Monday-Thursday 9am-5pm and Friday 9am-4pm.
If you need to report a repair or you wish to make a payment to your rent
account please call our 24 hour Customer Contact Centre on 0845 850 9573.
This is charged at a local rate when calling from a landline. If you are
calling from a mobile you can call 01772 667 007 which is charged at a
national rate and cheaper than mobile rates.
 
Alternatively you can browse our website for information, rent payments or
repairs
[1]www.castlerockedinvar.co.uk
 

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References

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1. http://www.castlerockedinvar.co.uk/

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