Dear Post Office Limited,

The original Fujitsu/POCL contract for Horizon was released to the High Court during GLO proceedings Bates v Post Office. It is referred to a number of times in Judgement No. 6 ‘Horizon Issues’
(paras 601, 602, 603, 605, 608):

Please can you disclose this contract.

Yours sincerely

Eleanor Shaikh, Post Office Limited

Our ref: FOI2022/00210

Dear Eleanor Shaikh,

Thank you for your request for information which was received on 13th
March. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 11th

Please remember to quote the reference number above in any future

Yours sincerely,
Liesl Jackson, Post Office Limited

1 Attachment

Dear Eleanor Shaikh

Please find an update attached to your Freedom of Information request


David Sinclair

Information Rights Team

20 Finsbury Street

London EC2Y 9AQ

Email: [1][Post Office request email]


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1. mailto:[Post Office request email], Post Office Limited

1 Attachment

Dear Eleanor Shaikh,

Please find attached the response relating to your Freedom of Information
request. Please note, that due to the size of the file we are providing,
we will need to send this via Quatrix.

To use this secure method of accessing the data you requested I have
created a "temporary user" account for you. This account will allow you to
sign on, read and respond to your message, and will later be deleted

You will receive a separate email generated by the Quatrix system which
will provide you with the link to download the data to your computer
securely, I hope you find the following instructions helpful:

To Download from Quatrix:

• At the bottom of the screen you will see 'Download all files at once
using the following link'. Just click on the word link, which is
highlighted blue, this will enable you to download all the files in one

• When the page opens click on the dark blue lozenge 'Login or Register'
button then click on Register

• Input your email address and create a password (the password needs to be
at least 8 characters and made up of letters, numbers and symbols) the bar
at the bottom will turn green once you have a strong enough password

• Click on 'Register' it will take you to the page where you can click on
the dark blue 'Download all' lozenge button to save the files to your

Please download the data to your computer as soon as possible before the
account is deleted, which will be 14 days of receiving this email.

If there is a delay in receiving the email from the Quatrix system, please
let me know and I will arrange to send the data securely again.

You may wish to review our Privacy Policy which provides the source of
information, what the data is used for and who it may be disclosed to via
the following link: [1]

Kind regards,

Andy Jennings

Information Rights Team


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Information Rights via Quatrix,

1 Attachment

Link: [1]preconnect
Link: [2]preconnect

[3] Secure File Transfer
File share
Dear Eleanor,

Further to the email sent via [Post Office request email] in
relation to your FOIA Request, I have shared files with you, please click
the link(s) below to download.

Kind regards,
Information Rights Team
Post Office Limited

│ File name │ Size │
│ POL_FJ Contract v12_Redacted.pdf │ 122 MB │

[4]Download Files

Kind regards,
[5]Quatrix Customer Care
You received this message because your email address
[6][FOI #843971 email] is
registered with Quatrix account [7]


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6. mailto:[FOI #843971 email]

Dear Andy Jennings, Post Office Information Rights Team
Many thanks for your response regarding my FOI2022 00210.
Unfortunately I have a problem accessing the documents via the Quatrix secure link. In the email I received from Quatrix, it states that my email address is registered with them but when I try to log in, it is not recognised.
Is it using a WhatDoTheyKnow email address?
Many Thanks,
Eleanor Shaikh