Organogram/PHSO recruitment in 2016/17/

Waiting for an internal review by Parliamentary and Health Service Ombudsman of their handling of this request.

Dear Parliamentary and Health Service Ombudsman,

You have previously disclosed that:

"As all positions require a DBS check, the number carried out per year would depend on the number of positions filled that year."

https://www.whatdotheyknow.com/request/f...

1. Please provide the number of DBS checks that were carried out in:

i. The calendar year 2016; and
ii. the business year 2016/17.

2. Of all the positions filled during the business year 2016/17, how many were:

i. Full time permanent;
ii. Full time temporary;
iii. Part time permanent; and
iv. Part time temporary.

3. Please provide a breakdown of the job titles filled which fall within each of the four categories identified. For example, if 4 Project Officers were full time permanent and another 7 were full time temporary, show the difference. Do not simply provide a combined figure of 11 Project Officers.

4. Please provide the names of all of the recruitment agencies you used during 2016/17 as well as the number of staff they each recruited during 2016/17.

5. Please provide the amount paid/due to each recruitment agency in respect of  work done during 2016/17.

6. If you have paid, or are due to pay, money to any recruitment agencies that have done no work for you during 2016/17, please provide details of amounts paid/due.

A search of your website using the terms "organogram" and "organisational chart" yields nothing useful. You have previously claimed that you update your organisational chart on a quarterly basis:

"The organisational chart available on our website is accurate as of 7 July 2016. It is updated on a quarterly basis."

https://www.whatdotheyknow.com/request/p...

7. If you no longer produce organograms/organisational charts on a quarterly basis please provide information surrounding the decision to axe them. If you still produce them but do not make them available online, please provide details of the date the decision not to make them publically available was taken.

8. Please provide a copy of your latest organogram, if one exists. If the most recent version of your organogram predates April 2017, don't bother. Instead, please provide in written form the information that an organogram would normally contain, to show the current organisationsal structure of the PHSO (and staffing levels).

Yours faithfully,

D Moore

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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Dear Parliamentary and Health Service Ombudsman,

It is almost two months since I submitted this request.

Yours faithfully,

D. Moore

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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Dear Parliamentary and Health Service Ombudsman,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Parliamentary and Health Service Ombudsman's handling of my FOI request 'Organogram/PHSO recruitment in 2016/17/'.

I have received no response and I've been waiting for more than two months.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/o...

Yours faithfully,

D. Moore

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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Dear Parliamentary and Health Service Ombudsman,

If I don't receive a satisfactory response very soon I'll have no option but to contact the ICO. If there is some legitimate reason for the delay, please let me know. Neither of us would wish to unnecessarily burden the ICO.

Yours faithfully,

D. Moore

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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InformationRights, Parliamentary and Health Service Ombudsman

1 Attachment

Dear D Moore

 

Re: FOI FDN-274725

 

I write in response to your email of requesting information held by the
Parliamentary and Health Service Ombudsman (PHSO).  Please accept our
apologies for the delay in getting back to you. Your request and our
response is set out below.

You have previously disclosed that:
"As all positions require a DBS check, the number carried out per year
would depend on the number of positions filled that year."

[1]https://www.whatdotheyknow.com/request/f...

1. Please provide the number of DBS checks that were carried out in:
i. The calendar year 2016; and 

 177

ii. the business year 2016/17. –

137

2. Of all the positions filled during the business year 2016/17, how many
were:
i. Full time permanent;

15

ii. Full time temporary;

56

iii. Part time permanent; and

1

iv. Part time temporary.

4

  

3. Please provide a breakdown of the job titles filled which fall within
each of the four categories identified. For example, if 4 Project Officers
were full time permanent and another 7 were full time temporary, show the
difference. Do not simply provide a combined figure of 11 Project
Officers.

Please see the attached file.

4. Please provide the names of all of the recruitment agencies you used
during 2016/17 as well as the number of staff they each recruited during
2016/17. 

Catherine Johnstone Recruitment (CJR)

Customer Management Resourcing (CMR)

Hays,

Kennedy Pearce,

Law Absolute

Michael Page

Morgan Hunt

Morgan Law

Oakleaf

Red Snapper

Tiger Recruitment

Baseline Recruit

CIPFA –Penna Plc

Search

Gatenby Sanderson

Verudus Keystream

For the number of staff recruited by individual agencies during 2016/2017,
please see the attached file.

 

5. Please provide the amount paid/due to each recruitment agency in
respect of work done during 2016/17. 

 

Please see the attached file.

 

6. If you have paid, or are due to pay, money to any recruitment agencies
that have done no work for you during 2016/17, please provide details of
amounts paid/due.

N/a

A search of your website using the terms "organogram" and "organisational
chart" yields nothing useful. You have previously claimed that you update
your organisational chart on a quarterly basis:
"The organisational chart available on our website is accurate as of 7
July 2016. It is updated on a quarterly basis."
[2]https://www.whatdotheyknow.com/request/p...

7. If you no longer produce organograms/organisational charts on a
quarterly basis please provide information surrounding the decision to axe
them. If you still produce them but do not make them available online,
please provide details of the date the decision not to make them
publically available was taken.

2016

8. Please provide a copy of your latest organogram, if one exists. If the
most recent version of your organogram predates April 2017, don't bother.
Instead, please provide in written form the information that an organogram
would normally contain, to show the current organisational structure of
the PHSO (and staffing levels).

We are unable to provide a copy as we are currently going through a
restructure which has not been finalised. 

 

If you believe we have made an error in the way I have processed your
information request, it is open to you to request an internal review.  You
can do this by writing to us by post or by email to
[3][Parliamentary and Health Service Ombudsman request email]. You will need to specify what the
nature of the issue is and we can consider the matter further. Beyond
that, it is open to you to complain to the Information Commissioner’s
Office ([4]www.ico.org.uk).

 

Yours sincerely

 

 

 

Freedom of Information/Data Protection Team

Parliamentary and Health Service Ombudsman

W: [5]www.ombudsman.org.uk

 

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References

Visible links
1. https://www.whatdotheyknow.com/request/f...
2. https://www.whatdotheyknow.com/request/p...
3. mailto:[Parliamentary and Health Service Ombudsman request email]
4. http://www.ico.org.uk/
5. http://www.ombudsman.org.uk/
http://www.ombudsman.org.uk/

D. Moore left an annotation ()

Agency costs for 2016/17 amounted to £578,293.13.

Although 16 recruitment agencies were used during 2016/17, the money was shared by only 7 of them. These 7 agencies recruited 19 staff in total.

One company, Morgan Law Partners LLP, employed 7 of the 19 and received £236,915.90. Another company, CIPFA Penna plc, employed 2 and received £175,089.74. On its website it identifies two recent PHSO placements as: "Head of Finance" and "Ombudsman Finance Manager":

http://www.cipfa.org/services/recruitmen...

A third, Search, employed 1 and received what seems in comparison the paltry sum £411.95.

All agencies that received money can be viewed here:

https://www.whatdotheyknow.com/request/4...

Dear Parliamentary and Health Service Ombudsman,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Parliamentary and Health Service Ombudsman's handling of my FOI request 'Organogram/PHSO recruitment in 2016/17/'.

Thank you for the information provided. I do, however, require part 8 of my request to be internally reviewed:

"8. Please provide a copy of your latest organogram, if one exists. If the most recent version of your organogram predates April 2017, don't bother. Instead, please provide in written form the information that an organogram would normally contain, to show the current organisational structure of the PHSO (and staffing levels). "

You responded:

"We are unable to provide a copy as we are currently going through a restructure which has not been finalised."

The fact that no organogram or organisational chart exists is no justification for not providing the information requested in my third sentence:

"Instead, please provide in written form the information that an organogram would normally contain, to show the current organisational structure of the PHSO (and staffing levels). "

If you insist on not providing the information, please state which FOIA exemption or exemptions you are relying on.

In addition to the internal review, I should like the following clarified:

Although137 DBS checks were carried out in the business year 2016/17, only 76 relate to (i) "full time permanent" (ii) "full time temporary" (iii) "part time temporary" and (iv) "part time permanent".

Please provide a breakdown of the remaining 61.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/o...

Yours faithfully,

D. Moore

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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