Organisational structure and pay grades withing Information Technology teams
Dear West Sussex County Council,
Please could you provide an organisational structure chart(s) of the Information Technology service team(s), showing, or providing as additional documentation, pay grades, and job descriptions for posts within the structure (i.e. managers, specialists, application developers, 1st, 2nd, 3rd line support, service desk, back office infrastructure (servers/network) etc.)
Yours faithfully,
Jay Cannings
Dear Mr Cannings,
Thank you for your enquiry, which has been forwarded to the appropriate
officers for a response.
However, if you are seeking these details for commercial purposes, please
note that the Council has a set way of engaging with those who wish to do
business with us as set out [1]here on our website. Correspondence outside
this process seeking to establish a business relationship is unlikely to
receive a response and may be treated as spam.
Please note that following a decision by the Cabinet at a meeting on 4th
September 2012, FoI requests to West Sussex County Council and the
Council's responses will be published on the Council's website in a
suitably anonymised form. This is in addition to the individual response
to the requestor, and in line with the Council's commitment to
transparency and open data.
Yours sincerely,
Dave Loveman
Customer Relations Team Manager
[2]Freedom Of Information | , [3]West Sussex County Council | Location:
County Hall, Chichester PO19 1RQ
Internal: | External: | E-mail: [4][email address]
Dear Jay Cannings
Our Ref: 42/WL - Jay Cannings - HR FOI
I am writing to confirm that West Sussex County Council has now completed
its search for the information which you requested on the 14^th February,
2013
REQUEST
Please could you provide an organisational structure chart(s) of the
Information Technology service team(s), showing, or providing as
additional documentation, pay grades, and job descriptions for posts
within the structure (i.e. managers, specialists, application developers,
1st, 2nd, 3rd line support, service desk, back office infrastructure
(servers/network) etc.)
RESPONSE
See attached and below:
Please find below an organisation structure chart showing the IT Service
for staff employed by West Sussex County Council. Only a small element is
retained in house, as IT Service delivery is provided to West Sussex
County Council by Capita.
The organisation structure below shows each role and grade (HAY A to HAY
E) for each job in the IT Teams which report into the Director for
Strategic Development.
Please find attached a role profile (job description) for each of the jobs
in the structure and a grade/salary table showing the grades and related
salary band for each job in the structure as identified below.
[1]Description: cid:image001.png@01CE2097.2DE75950
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by us will be copyright of West Sussex County Council.
Information you receive which is not subject to WSCC copyright continues
to be protected by the copyright of the person, or organisation, from
which the information originated. You must ensure that you gain their
permission before reproducing any third party (non WSCC) information.
If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.
If you are unhappy with the way your request has been handled, you may
wish to ask for a review of our decision under our complaints procedure.
Please contact [2]Alison Bauckham, Service Manager, HR Management
Information, Human Resources or the complaints section via our website.
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted our complaints
procedure. The Information Commissioner can be contacted at:
The Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF.
Yours sincerely,
Mervyn Sams
BSD Information Liaison Officers
[3]Mervyn Sams | Lead Administrator, West Sussex Capita Partnership
([4]www.capita.co.uk) OMRT Team, Office Services, [5]West Sussex County
Council
Location: Post Point 2.2, Centenary House, Durrington Lane, Worthing, BN13
2QB
Internal: 27965 | External: 033022 27965 | E-mail:
[6][email address]
FOR THE OPERATIONAL MANAGERS RESOURCE TEAM CALL 033022 27300
Think sustainably. Do you have to print? Can you double side? Do you need
colour?
This email and any attachments are confidential and intended solely for
the persons addressed. If it has come to you in error please reply to
advise us but you should not read it, copy it, show it to anyone else nor
make any other use of its content. West Sussex County Council takes steps
to ensure emails and attachments are virus-free but you should carry out
your own checks before opening any attachment.
References
Visible links
2. mailto:alison%20bauckham/PSU/CTG/WSCC
3. mailto:mervyn%20sams/SS/WSCC
4. http://www.capita.co.uk/
5. http://www.westsussex.gov.uk/
6. mailto:[email address]
No attachments?? Please can you re-send.
Thanks
Amanda
[1]Amanda Aviss | Head of Communications & Marketing, [2]West Sussex County
Council
Location: County Hall, Chichester, West Sussex, PO19 1RQ
Internal: 22402| External: 03302 222402| E-mail:
[3][email address]
From: Mervyn Sams On Behalf Of BSD FOI
Sent: 14 March 2013 12:39
To: [FOI #149802 email]
Subject: 42/WL Jay Cannings HR FOI
Dear Jay Cannings
Our Ref: 42/WL - Jay Cannings - HR FOI
I am writing to confirm that West Sussex County Council has now completed
its search for the information which you requested on the 14^th February,
2013
REQUEST
Please could you provide an organisational structure chart(s) of the
Information Technology service team(s), showing, or providing as
additional documentation, pay grades, and job descriptions for posts
within the structure (i.e. managers, specialists, application developers,
1st, 2nd, 3rd line support, service desk, back office infrastructure
(servers/network) etc.)
RESPONSE
See attached and below:
Please find below an organisation structure chart showing the IT Service
for staff employed by West Sussex County Council. Only a small element is
retained in house, as IT Service delivery is provided to West Sussex
County Council by Capita.
The organisation structure below shows each role and grade (HAY A to HAY
E) for each job in the IT Teams which report into the Director for
Strategic Development.
Please find attached a role profile (job description) for each of the jobs
in the structure and a grade/salary table showing the grades and related
salary band for each job in the structure as identified below.
[4]Description: cid:image001.png@01CE2097.2DE75950
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by us will be copyright of West Sussex County Council.
Information you receive which is not subject to WSCC copyright continues
to be protected by the copyright of the person, or organisation, from
which the information originated. You must ensure that you gain their
permission before reproducing any third party (non WSCC) information.
If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.
If you are unhappy with the way your request has been handled, you may
wish to ask for a review of our decision under our complaints procedure.
Please contact [5]Alison Bauckham, Service Manager, HR Management
Information, Human Resources or the complaints section via our website.
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted our complaints
procedure. The Information Commissioner can be contacted at:
The Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF.
Yours sincerely,
Mervyn Sams
BSD Information Liaison Officers
[6]Mervyn Sams | Lead Administrator, West Sussex Capita Partnership
([7]www.capita.co.uk) OMRT Team, Office Services, [8]West Sussex County
Council
Location: Post Point 2.2, Centenary House, Durrington Lane, Worthing, BN13
2QB
Internal: 27965 | External: 033022 27965 | E-mail:
[9][email address]
FOR THE OPERATIONAL MANAGERS RESOURCE TEAM CALL 033022 27300
Think sustainably. Do you have to print? Can you double side? Do you need
colour?
This email and any attachments are confidential and intended solely for
the persons addressed. If it has come to you in error please reply to
advise us but you should not read it, copy it, show it to anyone else nor
make any other use of its content. West Sussex County Council takes steps
to ensure emails and attachments are virus-free but you should carry out
your own checks before opening any attachment.
References
Visible links
1. mailto:amanda%20aviss/CE/WSCC
2. http://www.westsussex.gov.uk/
3. mailto:[email address]
5. mailto:alison%20bauckham/PSU/CTG/WSCC
6. mailto:mervyn%20sams/SS/WSCC
7. http://www.capita.co.uk/
8. http://www.westsussex.gov.uk/
9. mailto:[email address]
Dear Amanda Aviss,
Hello - am I right in thinking that some of the information/documents that are mentioned in the response are not there currently?
Yours sincerely,
Jay Cannings
I think you got them. They just weren't attached to the email I received.....
This email has been sent via the Blackberry Enterprise network on behalf of West Sussex County Council, its contents and any attachments are confidential and intended solely for the persons addressed. If it has come to you in error please reply to advise us but you should not read it, copy it, show it to anyone else nor make any other use of its content. West Sussex County Council takes steps to ensure emails and attachments are virus-free but you should carry out your own checks before opening any attachment.
Dear Amanda Aviss,
Hello again. All that appears to be downloadable from the site is 1 file, image001.png, which is a structure chart. The job descriptions are not there/missing.
Is it possible to email them directly to [email address]?
Yours sincerely,
Jay Cannings
Dear Jay Cannings,
Amanda Aviss has asked that I respond to your email to her. Please find attached the job descriptions which you requested and please accept our apologies that these did not appear to be attached to our original email.
Regards
BSD FOI Liaison Officers
Few tech problems and here are the enclosures
Thanks
Mervyn
[1]Mervyn Sams | Lead Administrator, West Sussex Capita Partnership
([2]www.capita.co.uk) OMRT Team, Office Services, [3]West Sussex County
Council
Location: Post Point 2.2, Centenary House, Durrington Lane, Worthing, BN13
2QB
Internal: 27965 | External: 033022 27965 | E-mail:
[4][email address]
FOR THE OPERATIONAL MANAGERS RESOURCE TEAM CALL 033022 27300
Think sustainably. Do you have to print? Can you double side? Do you need
colour?
From: Mervyn Sams On Behalf Of BSD FOI
Sent: 14 March 2013 12:39
To: [FOI #149802 email]
Subject: 42/WL Jay Cannings HR FOI
Dear Jay Cannings
Our Ref: 42/WL - Jay Cannings - HR FOI
I am writing to confirm that West Sussex County Council has now completed
its search for the information which you requested on the 14^th February,
2013
REQUEST
Please could you provide an organisational structure chart(s) of the
Information Technology service team(s), showing, or providing as
additional documentation, pay grades, and job descriptions for posts
within the structure (i.e. managers, specialists, application developers,
1st, 2nd, 3rd line support, service desk, back office infrastructure
(servers/network) etc.)
RESPONSE
See attached and below:
Please find below an organisation structure chart showing the IT Service
for staff employed by West Sussex County Council. Only a small element is
retained in house, as IT Service delivery is provided to West Sussex
County Council by Capita.
The organisation structure below shows each role and grade (HAY A to HAY
E) for each job in the IT Teams which report into the Director for
Strategic Development.
Please find attached a role profile (job description) for each of the jobs
in the structure and a grade/salary table showing the grades and related
salary band for each job in the structure as identified below.
[5]Description: cid:image001.png@01CE2097.2DE75950
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by us will be copyright of West Sussex County Council.
Information you receive which is not subject to WSCC copyright continues
to be protected by the copyright of the person, or organisation, from
which the information originated. You must ensure that you gain their
permission before reproducing any third party (non WSCC) information.
If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.
If you are unhappy with the way your request has been handled, you may
wish to ask for a review of our decision under our complaints procedure.
Please contact [6]Alison Bauckham, Service Manager, HR Management
Information, Human Resources or the complaints section via our website.
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted our complaints
procedure. The Information Commissioner can be contacted at:
The Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF.
Yours sincerely,
Mervyn Sams
BSD Information Liaison Officers
[7]Mervyn Sams | Lead Administrator, West Sussex Capita Partnership
([8]www.capita.co.uk) OMRT Team, Office Services, [9]West Sussex County
Council
Location: Post Point 2.2, Centenary House, Durrington Lane, Worthing, BN13
2QB
Internal: 27965 | External: 033022 27965 | E-mail:
[10][email address]
FOR THE OPERATIONAL MANAGERS RESOURCE TEAM CALL 033022 27300
Think sustainably. Do you have to print? Can you double side? Do you need
colour?
This email and any attachments are confidential and intended solely for
the persons addressed. If it has come to you in error please reply to
advise us but you should not read it, copy it, show it to anyone else nor
make any other use of its content. West Sussex County Council takes steps
to ensure emails and attachments are virus-free but you should carry out
your own checks before opening any attachment.
References
Visible links
1. mailto:mervyn%20sams/SS/WSCC
2. http://www.capita.co.uk/
3. http://www.westsussex.gov.uk/
4. mailto:[email address]
6. mailto:alison%20bauckham/PSU/CTG/WSCC
7. mailto:mervyn%20sams/SS/WSCC
8. http://www.capita.co.uk/
9. http://www.westsussex.gov.uk/
10. mailto:[email address]
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Jay Cannings left an annotation ()
Dear David, Just to clarify this is not a business request - I am just trying to make a comparison of pay and structures amongst nearby local authorities as I work myself in ICT and am undergoing a restructure at my authority.