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Organisational Chart and pay scales

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Dear Transport for West Midlands,

Please can you supply a full organisational chart showing all roles with job title, pay band, the headcount undertaking that role and the salaries for each pay band.

If it is not possible to supply the information in chart form then any other format such as list which shows department and reporting structure for each role would be acceptable.

Yours faithfully,

Matthew

Customer Services, Transport for West Midlands

Thank you for contacting Transport for West Midlands, part of West Midlands Combined Authority.

Customer Relations aim to respond to all enquiries within 10 working days. However, there may be occasions where this takes longer. We will acknowledge your query and keep you updated on progress.

If you require any support regarding passes, timetables or travelling on public transport in the West Midlands, please visit our website at networkwestmidlands.com<http://networkwestmidlands.com>
Alternatively, visit our other websites www.tfwm.org.uk<http://www.tfwm.org.uk> and www.wcma.org.uk<http://www.wcma.org.uk>

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From Monday 15 June, the use of face coverings will be compulsory on public transport.

In line with new Government guidance, all passengers travelling on public transport from Monday 15 June will be required to wear a face covering for all of their journey. For exceptions to this and more info please visit: https://www.networkwestmidlands.com/plan...

<Customer Services>, Transport for West Midlands

Your case reference number is 108893 

Dear Matthew, 

Thank you for your email to Transport for West Midlands (TfWM) on 2 July
2020 regarding an FOI request. 

Please be advised that this was passed to the data officer, who will
respond to you within 20 working days as of 2 July. 

Thank you for contacting TfWM.

Kind regards

Rosie Lythgoe-Cheetham

Customer Relations Executive 

We’re constantly striving to provide excellent service.

We’d love to get your feedback about how we are doing by asking you 3
quick questions about your interaction with us today. 

To take part please click on the below

[1]Customer Survey

[2]networkwestmidlands.com/plan-your-journey/network-overview/

[3]An image of someone using a cashpoint, highlighting the germs that are
present. The picture reads: 'Coronavirus, advice for you'

From Monday 15 June, the use of face coverings will be compulsory on
public transport.

In line with new Government guidance, all passengers travelling on public
transport from Monday 15 June will be required to wear a face covering for
all of their journey. For exceptions to this and more info please
visit: [4]https://www.networkwestmidlands.com/plan...

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Hello,

Can you update me on when I can expect a response to this request?

Yours sincerely,

Matthew

Customer Services, Transport for West Midlands

Thank you for contacting Transport for West Midlands, part of West Midlands Combined Authority.

Customer Relations aim to respond to all enquiries within 10 working days. However, there may be occasions where this takes longer. We will acknowledge your query and keep you updated on progress.

If you require any support regarding passes, timetables or travelling on public transport in the West Midlands, please visit our website at networkwestmidlands.com<http://networkwestmidlands.com>
Alternatively, visit our other websites www.tfwm.org.uk<http://www.tfwm.org.uk> and www.wcma.org.uk<http://www.wcma.org.uk>

To see our Privacy & Cookies Policy, please click here networkwestmidlands.com/privacy-cookies-policy/

Face coverings on public transport.

The wearing of face coverings is mandatory on public transport in line with Government guidance. All passengers travelling on public transport will be required to wear a face covering for all of their journey. For exemption information please visit:https://www.networkwestmidlands.com/plan...

Gurmit Sangha,

3 Attachments

Dear Mr Kit

 

Further to our request for organisational charts of Transport for West
Midlands, we are gathering the information, and will be providing it to
you within the next 5 working days.

 

Our apologises for the delay in responding to you and requiring additional
time. Your request is being addressed as a priority.

 

Yours sincerely

 

Information Goverance  

Our organisation is working flexibly, so if you’ve received this email
‘out of hours’, whilst it suits me to email now, I do not expect a
response or action outside of your working hours.

**Sorry, not all of our telephones are being monitored during the
pandemic. If you do not receive a response from your call within 48 hrs,
please contact me via email.**

Direct Dial: 0121 214 7301
Email: [email address]
Website: www.wmca.org.uk

[1]Roll & Stroll

[2]West Midlands Combined Authority
Building a healthier, happier, better connected and more prosperous West
Midlands

16 Summer Lane, Birmingham, B19 3SD

Confidentiality: The information in this email may be confidential,
contain personal and/or sensitive information, and/or may be legally
privileged.  If an addressing or transmission error has misdirected this
email, please notify the author by replying to this email and then
deleting the original and your reply.  If you have received this email in
error, any disclosure, copying, distribution, or any action taken or
omitted to be taken in reliance on the email, may be prohibited and
potentially unlawful.  Any views or opinions expressed in this email are
those of the sender and do not necessarily reflect the views of West
Midlands Combined Authority, unless explicitly stated otherwise.

Find out about WMCA by visiting [3]https://www.wmca.org.uk

Please consider the environment before printing this email.

References

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1. https://www.networkwestmidlands.com/camp...
2. http://www.wmca.org.uk/
3. https://www.wmca.org.uk/

Informationofficer,

5 Attachments

Dear Mr Kit

 

Further to your request for information, please find attached our response

 

Information Governance

West Midlands Combined Authority

Email: [1][email address]
Website: [2]www.wmca.org.uk

 

Our organisation is working flexibly, so if you’ve received this email
‘out of hours’, whilst it suits me to email now, I do not expect a
response or action outside of your working hours.

**Sorry, not all of our telephones are being monitored during the
pandemic. If you do not receive a response from your call within 48 hrs,
please contact me via email.**

If you are a customer with a physical or mental health disability and
require a reasonable adjustment, please click [3]here for more information

[4]Mayor's Giving Day

[5]West Midlands Combined Authority
Building a healthier, happier, better connected and more prosperous West
Midlands

16 Summer Lane, Birmingham, B19 3SD

Confidentiality: The information in this email may be confidential,
contain personal and/or sensitive information, and/or may be legally
privileged.  If an addressing or transmission error has misdirected this
email, please notify the author by replying to this email and then
deleting the original and your reply.  If you have received this email in
error, any disclosure, copying, distribution, or any action taken or
omitted to be taken in reliance on the email, may be prohibited and
potentially unlawful.  Any views or opinions expressed in this email are
those of the sender and do not necessarily reflect the views of West
Midlands Combined Authority, unless explicitly stated otherwise.

Find out about WMCA by visiting [6]https://www.wmca.org.uk

Please consider the environment before printing this email.

References

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3. https://www.wmca.org.uk/policies
4. https://www.wmca.org.uk/who-we-are/meet-...
5. http://www.wmca.org.uk/
6. https://www.wmca.org.uk/

We don't know whether the most recent response to this request contains information or not – if you are Matthew Kit please sign in and let everyone know.