ORG Chart Information

Helen Carver made this Freedom of Information request to Flintshire County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Flintshire County Council should have responded by now (details). You can complain by requesting an internal review.

Dear Flintshire County Council,

Please can you send me an up to date Organisational Structure Chart for the Special Educational Needs Department, including names.

Yours faithfully,

Helen Carver

Lavinia M Stockham, Flintshire County Council

Dear Ms Carver,

I write to acknowledge receipt of your Freedom of Information request which has been given the reference number R015173. Your request has been forwarded to the Freedom of Information Act Contact Officer for Education & Youth to process and this Officer will be in contact with you.

Should you send any further correspondence about this request, please include the reference number and either e.mail it to [Flintshire County Council request email], or post it to Freedom of Information, Flintshire County Council, Information Governance, County Hall, Mold, Flintshire, CH7 6NB.


FOI Contact Officer
FOI Contact Officer | Swyddog Cyswllt Rhyddid Gwybodaeth
Governance | Llywodraethu
Flintshire County Council | Cyngor Sir y Fflint
Tel | Ffôn | 01352 702121
Email | Ebost | [Flintshire County Council request email] | |

show quoted sections

Kim Brookes, Flintshire County Council


Ms Eich
Helen Cyf/Your Ref
Ein Cyf/Our R015173
Dyddiad/Date 08/12/2017
Gofynner Kim
am/Ask for Brookes
Rhif 01352
Union/Direct 704025

Dear Ms Carver
I refer to your FOI request in which you asked for authority structure for
its Inclusion Service.

Senior Manager Inclusion Service is Mrs Jeanette Rock
Head of Pupil Referral Unit is Mr Chris Shaw
Service Manager Educational Psychology Service Mr Nigel Pattinson  

Further details on service areas can be found at [1]
The Council does hold some of this information and the response is
provided below.

I hope this is helpful to you but if you have any queries, please do not
hesitate to contact me.  If you are dissatisfied with any aspects of this
response please refer to the Council's FOI Complaints Procedure below.
Yours sincerely,

Kim Brookes
FOI Contact Officer

The contents of this communication and any enclosed documents may be
subject to copyright protection.  It has been sent to you for your
information and you may use it for any non-commercial research you may be
doing or undertaking.  Its contents can also be used for the purposes of
news reporting.  Any other re-use, for example, commercial publication or
publication on a website, requires the permission of this Council.  If you
wish to re-use this information please contact us, letting us know how you
wish to re-use it and what the intended audience will be so that we can
consider your request.  This information should be sent to:  The Records
Manager, Flintshire County Council, County Hall, Mold, Flintshire  CH7
6NB, or [2][email address]

Freedom of Information Act: Complaints Procedure

This procedure is exclusively for dealing with complaints in relation to
the operation of the Freedom of Information Act  (FOIA) within the

Where you are dissatisfied with the way that any request for information
has been dealt with and you have been unable to obtain satisfaction
through discussion with the Officer dealing with the matter then you are
encouraged to use this procedure.

1. Your complaint should be made in writing addressed to the Information
Act Complaints Officer, Democratic Services, County Hall, Mold or by
e-mail to [3][Flintshire County Council request email] giving full details of the complaint.
The complaint should be made within 2 months of receipt of the original

2. A written acknowledgement will be sent and the complaint referred to a
Directorate Information Act Complaints Officer to investigate and review
the original response to your request and respond in writing within 14
working days. This person should not have been involved in the processing
of your original application which is the subject of your complaint and
will be a Senior Officer.

3.  Where your complaint is a complex one (for example involving the
applicability of a qualified exemption) it may not be possible to deal
with it within the above timescales. In such a situation a progress report
will be sent within the above timescales.

4.  If you remain dissatisfied after the above procedure you may wish to
make an application to the Information Commissioner under Section 50 of
the Freedom of Information Act that the Council has not dealt with your
request for information properly. The Information Commissioner’s office is
at: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Dear Flintshire County Council,

Please can you send me an up to date Organisational Structure Chart for
the Special Educational Needs Department, including names.

Yours faithfully,

Helen Carver


Please use this email address for all replies to this request:
[4][FOI #451127 email]


We welcome correspondence in Welsh. We will respond to correspondence
received in Welsh without delay.

Opinions advice, conclusions and other information in this

message that do not relate to the official business of

Flintshire County Council shall be understood as neither

given nor endorsed by it or on its behalf, and consequently

Flintshire County Council shall bear no responsibility

whatsoever in respect thereof.

Rydym yn croesawu gohebiaeth Gymraeg. Ymatebwn yn ddi-oed i ohebiaeth a
dderbynnir drwy gyfrwng y Gymraeg.

Deellir na fydd unrhyw safbwyntiau, na chynghorion, na

chasgliadau nac unrhyw wybodaeth arall yn y neges hon,

nad ydynt yn berthnasol i waith swyddogol

Cyngor Sir y Fflint, yn cael eu cynnig na'u cadarnhau ganddo

nac ar ei ran, ac felly ni fydd Cyngor Sir y Fflint yn derbyn

unrhyw gyfrifoldeb am y rhannau hynny o'r neges.



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