Freedom of Information Act 2000
Dear MJ Ray
Thank you for your Information request, received on 12 July 2013.
Our twenty working day deadline for your request is 09 August 2013 and we
aim to respond as soon as possible within the time period.

You will be informed in advance if there is a charge for supplying copies
of the information. We will also provide an explanation if any information
is not released to you. If the requested information contains references
to any third parties, we may need to consult with them before deciding
whether or not to release the information.

Should you have any queries regarding your request, please feel free to
contact me.
Yours sincerely
Lewis Freeman
Information Compliance Officer

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Freedom of Information Act 2000 
 
Dear MJ Ray 

I am writing to confirm that Norfolk County Council has now completed its
search for the information you requested in your correspondence received
on 12 July 2013. 

In accordance with the provisions of the Freedom of Information Act 2000,
I have now processed your request.

 
You Asked:

Please supply me with a list of traffic or other orders relating to the
use of national cycle route 1 by bicycles between Lynn Road Gaywood and
Edward Benefer Way. 

Our response: 

As a detached cycleway there should not be any orders restricting
usage for cyclists.  To obtain all legal orders relating to the cycle
route would involve manually searching through paper records as the
information that you have requested is not held electronically; doing this
would take over 18 hours. Therefore, this request for information is
refused.
 
This is because the cost of locating and retrieving the information
exceeds the "appropriate limit" of £450 (equivalent to 18 hours) as stated
in the Freedom of Information Regulations.  
 
In accordance with the Freedom of Information Act 2000 this letter acts as
a Refusal Notice.
 
If you wish to refine your request, please contact either ourselves at
[1][email address], or Karl Rands at
[2][email address]. We will be happy to provide you with
assistance in doing so. 
 

If you are dissatisfied with our handling of your request you have the
right of appeal through the Council's internal complaints procedure by
setting out the grounds of your appeal in writing to:

The Compliments and Complaints Manager
FREEPOST 1H 2076
Norwich NR1 2BR
E-mail: [email address]

An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".

If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act. Contact details as
follows:-

First Contact Team
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
E-mail: [email address]
[3]http://www.ico.gov.uk

This response will be published without identifying any personal data on
the Norfolk County Council Freedom of Information website
[4]http://www.norfolk.gov.uk/Council_and_de...

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Secure Email Registration Request from Norfolk County Council

"Punt, Jonathan" ([email address]) has sent you an encrypted message. To receive this email you will need to complete a
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You have received an Encrypted email from Norfolk County Council

Open the attached PDF document to view your secure message.

To access this message, you should open the attached document using Adobe Acrobat Reader version 7.0 or higher. To view its contents, you must enter the password
you have already set during the registration process.

If you have any problems viewing the encrypted message or do not know your password, please contact the sender of the message.

Adobe Acrobat may restrict access to certain files, if you experience this, contact the original sender and make alternative arrangements.

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Thank you for your email received today.

Please do not use the "secure" email system to reply further with
non-ISO-standard PDFs because this FOI request is on the public record.
Please reply in clear text as email.

Thank you,
--
MJ Ray

Dear Mr Ray

Re: Freedom of Information request appeal

Thank you for your email dated the 9 August 2013, in which you request
an appeal of the response you received to your Freedom of Information
request; this has been
logged under reference CMP10699.

I can confirm that a review of the response you received will be carried
out by a review panel, and they will consider the enquiry you have made.
The target date I propose to be able to respond to your request is by 9
September 2013.

Please do not hesitate in contacting me in the meantime should you need
to do so.

Yours sincerely

Jon Punt
Compliments and Complaints Case Manager
Compliments and Complaints team

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Dear Mr Ray

Re: FOI Appeal - reference CMP10699

Following my email of 15 August 2013, I am able to confirm that the review
of your appeal has been carried out by the Information Compliance Manager
with legal advice from our legal advisors, nplaw.

The outcome of your appeal is that it is not been upheld. The reasons
behind this are outlined in the attached report.
Should you remain dissatisfied with the response to your appeal, you may
wish to contact the Information Commissioner at the following address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113 (or 01625 545745 if you would prefer not to call an
‘03’ number)
You may also find the following link to the Information Commissioner
website useful:
[1]http://www.ico.gov.uk/complaints/freedom...
Please do not hesitate to contact me if you would like to discuss this
matter further.
Yours sincerely

Jon Punt
 
Complaints Case Manager
Norfolk County Council
Room 208
North Wing
County Hall
Martineau Lane
Norwich
NR1 2DH

Tel: 01603 222242
Fax: 0344 8008012
[2]mailto:[email address]

<<13 09 09 final report 10699.pdf>>

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