Ordering of Copy Birth Marriage and Death Certificates

Russell Wynn made this Freedom of Information request to Shropshire Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Shropshire Council,

1 How much do you currently charge for a copy of a birth, marriage or death certificate?
2 Where Q1 response is greater than £9.25, please provide me with the justification or rational for charging more than the standard £9.25 charge by the General Register Office for Copy Certificates?
3 Can people order copy certificates from your council online?
4 Can people order copy certificates from your council to pick up the same day without extra charge?
5 If Q5 is no please provide the additional cost and the justification or rational for not allowing same day pick up without extra charge?
6 Do you provide a verifcation service prior to orders being placed? E.g. A person will provide you with as much detail as possible and then you confirm or deny if you hold a register entry for those details?
7 If applicable is there a charge for a verification service?
8 a How many copy certificates did you provide in 2010/11
b How many copy certificates did you provide in 2009/10
c How many copy certificates did you provide in 2008/09
9 Where the information is recorded, how many whole time
equivalent employees (WTE) do you have devoted to providing copy certificates?

Yours faithfully,

Russell Wynn

Shropshire Council

Dear Mr Wynn

Thank you for your email. We are treating this request as a routine
enquiry as most of the information you have requested if available from
our website at the link below:
http://www.shropshire.gov.uk/registrar.n...

If you have any further questions, please let us know.

Yours sincerely
Information Governance Team
Shropshire Council
Shirehall
Abbey Foregate
SHREWSBURY
SY2 6ND

Tel: 01743 252179 / 01743 252774
Email: [Shropshire Council request email]
Web: www.shropshire.gov.uk/foi.nsf

Russell Wynn To FOI requests at Shropshire Council
<[FOI #78614 email]> <[Shropshire Council request email]>
cc
03/07/2011 08:58 Subject Freedom of Information request -
Ordering of Copy Birth Marriage and
Death Certificates

Dear Shropshire Council,

1 How much do you currently charge for a copy of a birth, marriage
or death certificate?
2 Where Q1 response is greater than **9.25, please provide me with
the justification or rational for charging more than the standard
**9.25 charge by the General Register Office for Copy Certificates?
3 Can people order copy certificates from your council online?
4 Can people order copy certificates from your council to pick up
the same day without extra charge?
5 If Q5 is no please provide the additional cost and the
justification or rational for not allowing same day pick up without
extra charge?
6 Do you provide a verifcation service prior to orders being
placed? E.g. A person will provide you with as much detail as
possible and then you confirm or deny if you hold a register entry
for those details?
7 If applicable is there a charge for a verification service?
8 a How many copy certificates did you provide in 2010/11
b How many copy certificates did you provide in 2009/10
c How many copy certificates did you provide in 2008/09
9 Where the information is recorded, how many whole time
equivalent employees (WTE) do you have devoted to providing copy
certificates?

Yours faithfully,

Russell Wynn

show quoted sections

Dear Shropshire Council,

You have stated that you are dealing with this as a routine enquiry. I have only been able to answer parts 1-5 of my request. The information for parts 6-9 is not stated on the website. From your response it is not clear if or when you will be providing this.

Yours faithfully,

Russell Wynn

Shropshire Council

Dear Mr Wynn

Re: Information Request - Reference Number: 2011070014

Thank you for your request for information received on 4 July 2011 and
subsequent correspondence. I understand you were able to find information
relating to some of your questions from our website. We will process the
remaining questions in accordance with the relevant legislation and will
respond to you within 20 working days.

To clarify, you have requested information with regard to obtaining copy
certificates from the registrars service as outlined in the questions
below.

6. Do you provide a verifcation service prior to orders being
placed? Eg A person will provide you with as much detail as possible and
then you confirm or deny if you hold a register entry for those details?
7. If applicable is there a charge for a verification service?
8. a How many copy certificates did you provide in 2010/11
b How many copy certificates did you provide in 2009/10
c How many copy certificates did you provide in 2008/09
9. Where the information is recorded, how many whole time
equivalent employees (WTE) do you have devoted to providing copy
certificates?

If you feel the information is inaccurate or requires amendment, please
notify us as soon as possible using the contact details provided below.

Yours sincerely

Heather Jones
Assistant Information Governance Officer
Information Governance Team
Shropshire Council
Shirehall
Abbey Foregate
SHREWSBURY
SY2 6ND

Tel: 01743 252179 / 01743 252774
Email: [Shropshire Council request email]
Web: www.shropshire.gov.uk/foi.nsf

show quoted sections

Shropshire Council

1 Attachment

Dear Mr Wynn

Further to your recent Freedom of Information request which we received on
4 July 2011, I understand you were able to find information relating to
some of your questions from our website. Please find our response to
questions 6-9 attached.

We trust that this answers your request satisfactorily. However, if you
should require any further information, please do not hesitate to contact
me.

Yours sincerely

Information Governance Team
Shropshire Council
Shirehall
Abbey Foregate
SHREWSBURY
SY2 6ND

Tel: 01743 252179
Email: [Shropshire Council request email]
Web: www.shropshire.gov.uk/foi.nsf

show quoted sections