Order Copy Birth Marriage and Death Certificates

The request was successful.

Dear Barking and Dagenham Borough Council,

1 How much do you currently charge for a copy of a birth, marriage or death certificate?
2 Where Q1 response is greater than £9.25, please provide me with the justification or rational for charging more than the standard £9.25 charge by the General Register Office for Copy Certificates?
3 Can people order copy certificates from your council online?
4 Can people order copy certificates from your council to pick up the same day without extra charge?
5 If Q5 is no please provide the additional cost and the
justification or rational for not allowing same day pick up without extra charge?
6 Do you provide a verifcation service prior to orders being
placed? E.g. A person will provide you with as much detail as possible and then you confirm or deny if you hold a register entry for those details?
7 If applicable is there a charge for a verification service?
8 a How many copy certificates did you provide in 2010/11
b How many copy certificates did you provide in 2009/10
c How many copy certificates did you provide in 2008/09
9 Where the information is recorded, how many whole time equivalent employees (WTE) do you have devoted to providing copy certificates?

I appreciate some of this information will be exempt under S21 of the Freedom of Information Act 2000. Where this is the case could you provide the link to any webpage containing the information I request.

Yours faithfully,

Russell Wynn

Freedom of Information, London Borough of Barking and Dagenham Council

Thank you for contacting the Freedom of Information (FOI) Team this is
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An officer of the council will shortly be in touch with you.


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Corporate Complaints Team, London Borough of Barking and Dagenham Council

Russell Wynn

Email:
[[FOI #78313 email]

2^nd Floor, Roycraft House
15 Linton Road
Barking
IG11 8HE

Reference: LBBD/55150
Date: 4^th July 2011

Dear Russell Wynn

Thank you for your e-mail received on 30 June 2011 requesting information
regarding charges for copy of birth, marriage or death certificates.

I have sent your request to Wanda Russell (Customer Services, Barking
Learning Centre(One stop shop)) in the Customer Services who will
arrange for the information to be provided to you no later than 28 July
2011.

Whilst it is the Council's policy to provide information wherever
possible, I need to advise you that there are a number of exemptions under
the Freedom of Information Act 2000. These may prevent me from releasing
all or some of the information you have asked for. You will, however be
informed if this is the case and why.

Yours sincerely

Remi Ahmed (Complaint Co-ordinator)

Complaints Officer

Phone: 020 8227 5788
Email: [Barking and Dagenham Borough Council request email]
Fax: 020 8227 2471
Mincom: 020 8227 5984

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E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. If you are
not one of the intended recipients, please notify the sender immediately
on +44 0 20-8215-3000 and delete the message from all locations in your
computer network. Do not copy this email or use it for any purpose or
disclose its contents to any person:to do so maybe unlawful.

Davis Cheryl, London Borough of Barking and Dagenham Council

1 Attachment

Dear Mr Winn,

Please find attached the response to your recent FOI request.

Yours sincerely,

Cheryl Davis
Superintendent Registrar
London Borough of Barking and Dagenham
Arden House
198 Longbridge Road
Barking
IG118SY

Tel: 020 8270 4744

[mobile number]

website: [1]www.barking-dagenham.gov.uk

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E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. If you are
not one of the intended recipients, please notify the sender immediately
on +44 0 20-8215-3000 and delete the message from all locations in your
computer network. Do not copy this email or use it for any purpose or
disclose its contents to any person:to do so maybe unlawful.

References

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1. http://www.barking-dagenham.gov.uk/