Oracle or SAP ERP Solutions

Luke Thurlow made this Freedom of Information request to South Kesteven District Council

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Dear South Kesteven District Council,

Are you running an Oracle or SAP ERP solution?
If so, what version are they currently running on and which modules are you using?
Are you planning to upgrade in the next 12-18 months?
Do you have plans to move to a SAAS model?
Do you have plans to migrate our current ERP to a cloud Solution?
Do you run Oracle Databases?
If so what versions, are you planning an upgrade in the next 12 – 18 months?
Do you own perpetual Oracle Licences, do you Pay Oracle directly or through a shared service or other framework?
Do you own Perpetual SAP Licences, do you Pay SAP directly or through a shared service or other framework?
What is the value of the SAP Support contract and when does it renew?
What is the value of the Oracle support contract and when does it renew?
Who is commercially responsible for looking after the contract for the Oracle and/or SAP renewals?
Do you currently work with any SAP or Oracle third party support providers?

Yours faithfully,

Luke Thurlow

Customer Services, South Kesteven District Council

Dear Mr Thurlow,

Freedom of Information Act 2000 - Information Request

Reference No: 1880485

Thank you for your request under the Freedom of Information Act 2000.

The response to your FOI is due no later than next Monday. This email is to inform you that the information will not be available until Wednesday. We will send you a full response on this day.

Yours sincerely

FOI Team,

SKDC

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Customer Services, South Kesteven District Council

Dear Mr Thurlow,

Freedom of Information Act 2000 – Information Request Acknowledgement

Reference No: 1880485

Thank you for your request for information, this has been registered with us on 08/09/2020 11:52:48

Your request has now been assigned to the relevant department. We will aim to provide you with a response within 20 working days but may face some delays. This is due to emergency response to Covid-19 pandemic and the diversion of resources. In addition, some staff have been redeployed to critical services.

The council recognises the current rapidly evolving situation is causing uncertainty and we appreciate your support and understanding at this challenging time, as we endeavour to maintain services while protecting our staff and customers.

The Freedom of Information Act defines a number of exemptions, which may prevent us releasing the information you have requested. You will be informed if this is the case, and we will advise you of your rights of appeal.

If the information you requested contains reference to a third party, we may need to consult with them before a decision can be made about the information being released. You will be informed if this is the case.

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Further information about the Freedom of Information Act is also available from the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk<http://www.ico.org.uk>

Yours sincerely
South Kesteven District Council
Customer Service Department

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The information contained in this e-mail along with any attachments may be confidential, legally privileged or otherwise protected from disclosure. It is intended for the named individual(s) or entity who is/are the only authorised recipient(s). If this message has reached you in error please notify the sender immediately and delete it without review. Email is not secure and may contain viruses. We make every effort to ensure email is sent without viruses, but cannot guarantee this and recommends recipients take appropriate precautions. We may monitor email traffic data and content in accordance with our policies and English law.

Customer Services, South Kesteven District Council

Dear Mr Thurlow,

Freedom of Information Act 2000 - Information Request

Reference No: 1880485

Thank you for your request under the Freedom of Information Act 2000. The information you requested is as follows:

Request Summary

We are not running an Oracle or SAP ERP solution.

We have no plans to move to a SAAS model.

There are no plans to migrate to ERP or cloud solution.

We do run Oracle databases, version 12.

We pay for oracle licenses through the supplier of our business software.

We do not own Perpetual SAP Licences.

We do not currently work with any SAP or Oracle third party support providers.

If you have any queries or concerns then please contact:

[email address]

Further information about freedom of information is also available from the Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk

Yours sincerely

FOI Team,

SKDC

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<img src="http://www.southkesteven.gov.uk/kqucjwmn... alt="Here are some of the ways South Kesteven District Council is helping you when you need us the most">
</a>

The information contained in this e-mail along with any attachments may be confidential, legally privileged or otherwise protected from disclosure. It is intended for the named individual(s) or entity who is/are the only authorised recipient(s). If this message has reached you in error please notify the sender immediately and delete it without review. Email is not secure and may contain viruses. We make every effort to ensure email is sent without viruses, but cannot guarantee this and recommends recipients take appropriate precautions. We may monitor email traffic data and content in accordance with our policies and English law.