Oracle or SAP ERP Solutions

James Couldwell made this Freedom of Information request to Channel Four Television Corporation

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Channel Four Television Corporation,

Here is an FOI Request from Support Revolution:

Are you running an Oracle or SAP ERP solution?
If so, what version are they currently running on and which modules are you using?
Are you planning to upgrade in the next 12-18 months?
Do you have plans to move to a SAAS model?
Do you have plans to migrate our current ERP to a cloud Solution?
Do you run Oracle Databases?
If so what versions, are you planning an upgrade in the next 12 – 18 months?
Do you own perpetual Oracle Licences, do you Pay Oracle directly or through a shared service or other framework?
Do you own Perpetual SAP Licences, do you Pay SAP directly or through a shared service or other framework?
What is the value of the SAP Support contract and when does it renew?
What is the value of the Oracle support contract and when does it renew?
Who is commercially responsible for looking after the contract for the Oracle and/or SAP renewals?
Do you currently work with any SAP or Oracle third party support providers?

Yours faithfully,

James Couldwell

# FOI Admin, Channel Four Television Corporation

Our Ref: FOI/2020/16

 

Dear Mr Couldwell,

 

Thank you for your request for information made under the Freedom of
Information Act 2000, which we received on 20th February 2020. Your
request was set out as follows:

 

“Here is an FOI Request from Support Revolution:

 

Are you running an Oracle or SAP ERP solution?

If so, what version are they currently running on and which modules are
you using?

Are you planning to upgrade in the next 12-18 months?

Do you have plans to move to a SAAS model?

Do you have plans to migrate our current ERP to a cloud Solution?

Do you run Oracle Databases?

If so what versions, are you planning an upgrade in the next 12 – 18
months?

Do you own perpetual Oracle Licences, do you Pay Oracle directly or
through a shared service or other framework?

Do you own Perpetual SAP Licences, do you Pay SAP directly or through a
shared service or other framework?

What is the value of the SAP Support contract and when does it renew?

What is the value of the Oracle support contract and when does it renew?

Who is commercially responsible for looking after the contract for the
Oracle and/or SAP renewals?

Do you currently work with any SAP or Oracle third party support
providers?”

 

We are dealing with your request under the terms of the Freedom of
Information Act 2000 and we will reply to you within 20 working days of
our receipt of your request. In some circumstances a fee may be payable
and if that is the case, we will let you know the likely charges before
proceeding.

 

If you have any queries about this email, please contact us.

 

Yours sincerely,

 

FOI Admin Team

 

Channel 4

[1][Channel 4 request email]

 

[2]www.channel4.com

 

References

Visible links
1. mailto:[Channel 4 request email]
2. http://www.channel4.com/

# FOI Admin, Channel Four Television Corporation

Our Ref: FOI/2020/16

 

Dear Mr Couldwell

 

Thank you for your request for information made under the Freedom of
Information Act 2000 (the “Act”), which we received on 20th February 2020.
Your request was set out as follows:

 

“Here is an FOI Request from Support Revolution:

 

1. Are you running an Oracle or SAP ERP solution?

 

2. If so, what version are they currently running on and which modules are
you using?

 

3. Are you planning to upgrade in the next 12-18 months?

 

4. Do you have plans to move to a SAAS model?

 

5. Do you have plans to migrate our current ERP to a cloud Solution?

 

6. Do you run Oracle Databases?

 

7. If so what versions, are you planning an upgrade in the next 12 – 18
months?

 

8. Do you own perpetual Oracle Licences, do you Pay Oracle directly or
through a shared service or other framework?

 

9. Do you own Perpetual SAP Licences, do you Pay SAP directly or through a
shared service or other framework?

 

10. What is the value of the SAP Support contract and when does it renew?

 

11. What is the value of the Oracle support contract and when does it
renew?

 

12. Who is commercially responsible for looking after the contract for the
Oracle and/or SAP renewals?

 

13. Do you currently work with any SAP or Oracle third party support
providers?”

  

Please note that the Act applies to information held by public authorities
in recorded form. It does not require public authorities or their
employees to set out their views on any matter. This extends to potential
future plans in discussion but not yet set out in recorded form.

 

We have tried to deal with each of your queries in turn below:

 

1-2: Channel 4 is running Oracle, version 12.1.3 with the following
modules: GL, AR, AP, FA, CE, iEXP, AME, IEX, HR, Payroll.

 

3-5: In relation to questions 3-5, we can confirm that multiple options
for upgrading and migrating systems are currently under consideration; as
at the time your request was received, no final decisions have been made
as to the nature and timing of any upgrade. As this is the case, the
information you have requested is not currently held by Channel 4 in
recorded form.

 

6: Channel 4 is running Oracle Databases version 12c and 18c.

 

7: An upgrade is planned pending certification on version 19c, again, as
at the time your request was received, no final decisions have been made
as to exactly when this would occur. Accordingly, this information is not
held by Channel 4 in recorded form.

 

8: Channel 4 owns perpetual Oracle licenses, we pay both Oracle directly
and via a third party, Bytes Software Services.

 

9-10 We can confirm that Channel 4 does not use SAP systems, and
therefore, no information is held in relation to questions 9 and 10 of
your request. 

 

11: Channel 4’s Oracle support contract is due to be renewed in April
2022.

 

In regard to your request for details of the value of this support
contract, we are unable to provide you with information about the value of
our contracts with third party suppliers for specific services. This
information is commercially sensitive and therefore exempt pursuant to
section 43(2) of the Act (commercial interests).

 

In applying section 43(2), we are required to consider the public interest
test. Accordingly, we can confirm that it would not be in the public
interest to prejudice Channel 4’s commercial interests by disclosing the
amount spent on our contracts with third parties for specific services, as
this would indicate to suppliers the total funds available for specific
service agreements and could then be used by suppliers as a bargaining
tool when negotiating future rates. Accordingly, we are unable to provide
further information in this regard.

 

12: The IT Services Delivery Manager is responsible for overseeing the
Oracle contract.

 

In the event that your request was intended to apply to the personal names
of staff, we are unable to supply further details in this regard. This
information is exempt from disclosure pursuant to section 40(2) of the Act
(personal information).  As confirmed by the Information Commissioner's
guidance and decisions, individuals who do not have a significant
responsibility for the expenditure of public funds and/or the creation of
public policy have a reasonable expectation that their personal
information will not be made public. We can confirm that Channel 4 staff
are neither responsible for expenditure of public funds nor the creation
of public policy. As this is the case, Channel 4 do not routinely make
available the personal details of staff available. Accordingly, disclosure
of those details would be inconsistent with the fairness requirement of
the first principle of the Data Protection Act 2018 and, as noted above,
section 40(2) of the Act applies.  

 

However, you can contact the IT Services Delivery Manager directly using
the following details:

 

IT Services Delivery Manager,

124 Horseferry Rd,

London

SW1P 2TX

0207 396 4444

 

13: We can confirm that Channel 4’s third-party support provider is PwC.

 

Please note that if you are unhappy with the decisions made in relation to
your request you may ask for an internal review. In accordance with the
Code of Practice issued by the Cabinet Office under section 45 of the Act,
please be advised that requests for an internal review should be made
within 40 working days of this email. If you wish to do this you can email
us, or you can write to FOI Admin Team - Complaints, Channel 4 Television,
124 Horseferry Road, London SW1P 2TX.

 

If you have any queries about this email, please contact us.

 

Yours sincerely,

 

FOI Admin Team

Channel 4

[1][Channel 4 request email]

 

[2]www.channel4.com

 

 

References

Visible links
1. mailto:[Channel 4 request email]
2. http://www.channel4.com/