Opinion Research Services - Unitary Surveys

South Northamptonshire District Council did not have the information requested.

Dear South Northamptonshire District Council,

Please provide records of the process by which Opinion Research Services were contracted to conduct surveys as part of work regarding your county council becoming a unitary authority.

Specifically:

1. What was the procurement process - eg, Framework? Three quotes? Single award?

2. What was the brief, or requirements and how did they respond?

3. On what basis was their successful selection determined - eg, value for money, experience with unitary surveys, strength of previous work with your council?

4. Was the work contracted to Opinion Research Services part of a larger project?

This FOI is being made further to a referral from Northamptonshire County Council, who believe you hold the requested data.

https://www.whatdotheyknow.com/request/6...

Yours faithfully,

Alex Coley

Information Governance (SNC), South Northamptonshire District Council

Thank you for contacting Information Governance.

 

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Information Governance Team

South Northamptonshire Council

[3][South Northamptonshire Council request email]

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References

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Cherwell District Council and South Northamptonshire Council,

[1]Cherwell and South Northamptonshire
Dear Alex Coley,

Reference Number  FIS000936.

Thank you for submitting your Freedom of Information request which we
will respond to within 20 working days.

Due to the current Coronavirus situation South Northamptonshire Council
may be unable to respond to your Freedom of Information request within
the statutory time period, due to staff now working from home and may
not have access to the information required.  The Information
Commissioners Office (ICO) are aware of the issues we face and are
sympathetic due to this being larger issue.

Customers living in the district can track the status of this request by
creating an online account, if you would like to sign up for your online
account please click [2]HERE.

Kind regards

Information Governance Team
South Northamptonshire District Council 

References

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1. https://myaccount.cherwellandsouthnortha...
2. https://www.cherwellandsouthnorthants.go...

Information Governance (SNC), South Northamptonshire District Council

Dear Sir/Madam,

 

Freedom of Information Act 2000

Reference FIS000936

 

We write further to your request under the terms of the Freedom of
Information Act 2000 for the following information:

 

Please provide records of the process by which Opinion Research Services
were contracted to conduct surveys as part of work regarding your county
council becoming a unitary authority.

Specifically:
1. What was the procurement process - eg, Framework? Three quotes? Single
award?
2. What was the brief, or requirements and how did they respond?
3. On what basis was their successful selection determined - eg, value for
money, experience with unitary surveys, strength of previous work with
your council?
4. Was the work contracted to Opinion Research Services part of a larger
project?

 

Firstly, please accept our sincere apologies for not responding to your
request within the 20 day timescale.

 

We confirm the survey process was not instructed by South Northamptonshire
Council and therefore we do not hold the information you have requested.
Northampton Borough Council were leading the early unitary Council project
and are the authority most likely to hold the requested information. We
therefore transferred your request to Northampton Borough Council on the
27^th November 2020. Northampton Borough Council will contact you directly
in relation to your request.

 

The Council endeavours to answer requests for information as fully and
accurately as possible. If you are not satisfied with this response, you
may request an internal review by contacting the Information Governance
Manager at South Northamptonshire Council, The Forum, Moat Lane, Towcester
NN12 6AD.  [1][email address]  If following
the review you are still not satisfied with the Council’s response, you
are advised to contact the Information Commissioner directly at the
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF or on [2][email address].

 

Did you know you can log your Freedom of Information request online via
our website:
[3]https://www.southnorthants.gov.uk/info/5...

 

Kind Regards,

 

Information Governance Team

South Northamptonshire Council

Direct dial: 01327 322287

[4][South Northamptonshire Council request email]

www.southnorthants.gov.uk 

Find us on Facebook www.facebook.com/southnorthantscouncil

Follow us on Twitter @SNorthantsC

 

This e-mail (including any attachments) may be confidential and may
contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage which you may sustain as a result of such viruses. You should carry
out your own virus checks before opening the e-mail(and/or any
attachments).
Unless expressly stated otherwise, the contents of this e-mail represent
only the views of the sender and does not impose any legal obligation upon
the Council or commit the Council to any course of action.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. https://www.southnorthants.gov.uk/info/5...
4. mailto:[South Northamptonshire Council request email]

Cherwell District Council and South Northamptonshire Council,

[1]Cherwell and South Northamptonshire
Dear Alex Coley,

Reference Number:  FIS000936. 

Thank you for using the online Freedom of Information request.

Your feedback is important to us and to help us improve our service we
would appreciate if you could spare a few minutes to complete a quick
online questionnaire regarding your booking experience.

To complete the questionnaire please click on the following link:
[2]Customer Feedback Survey

Kind Regards

Information Governance Team
South Northamptonshire District Council

References

Visible links
1. https://myaccount.cherwellandsouthnortha...
2. https://www.surveymonkey.co.uk/r/FOI_Fee...

1 Attachment

Good afternoon Mr Coley

Please find attached the Council's response to your recent FOI request.

With kind regards

Stephanie Everitt | Information Governance Officer
01604 838841

Chief Finance Officer | Northampton Borough Council,
The Guildhall, St Giles Square, Northampton NN1 1DE | 0300 330 7000

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Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk