Thank you for your email.  One of our Customer Service Advisors will
respond to your query in due course.  We aim to reply to emails within 48
hours (during office hours).  Further information regarding the services
provided by Lancashire County Council can be obtained from the Lancashire
County Council web site: [1]www.lancashire.gov.uk

Regards,

Customer Services

Lancashire County Council

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Hello Paul,

Thank you for your enquiry.

We have forwarded your enquiry onto the relevant department and they will
contact you soon to help further.

If you require information regarding services provided by Lancashire
County Council in the future please email us at
[1][Lancashire PCP request email] or visit [2]www.lancashire.gov.uk 

Regards,

Customer Services

Lancashire County Council is not responsible for the content of any
external websites referred to within this email

On 27/11/2017 20:37, Paul Ponting wrote:

Dear Lancashire Police and Crime Panel,
 
I would like you to provide me with the number of complaints that have
been brought against the PCC Clive Grunshaw or his staff
 
I am seeking this for the past 5 years 2014 - 2017
 
Please can you break this down as follows:
 
Month of complaint
Who the Complaint was against (PCC or staff)
Nature of the complaint and or category and allegation.
Whether the complaint was categorised as a Local Resolution or Local
Investigation
Whether the complaint was upheld or not upheld
If not upheld, was it appealed and if so what number were upheld by the
appeal body.
 
If it is not possible to provide the information requested due to the
information exceeding the cost of compliance limits identified in Section
12, please provide advice and assistance, under your Section 16
obligations, as to how I can refine my request to be included in the scope
of the Act. In any case, if you can identify ways that my request could be
refined please provide further advice and assistance to indicate this.
 
I look forward to your response within 20 working days, as stipulated by
the Act.
 
Yours faithfully,
 
Paul Ponting
 
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