Online payment systems

William Lawrence made this Freedom of Information request to Calderdale Metropolitan Borough Council as part of a batch sent to 16 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

William Lawrence

Dear Calderdale Metropolitan Borough Council,

I am conducting research on the technology used by councils to take payments from users of their online services.

Please could you advice me of:

1. What system do you use to take online payments from service users, and who supplies it?
2. When did you start using this system?
3. When does the contract end for this system?
4. What is the annual cost of the system?
5. Where is the system hosted? Please specify if it is hosted by the council in its own data centre, hosted by the council in its own cloud environment (such as AWS or Azure), hosted by the supplier as a discrete instance, or hosted by the supplier as a true software as a service
6. How does the system integrate with the other elements of your online service delivery platform?

If you use more than one solution for online payments, please could you answer the above questions for each of them.

Many thanks!

Yours faithfully,

William Lawrence

Information Management, Calderdale Metropolitan Borough Council

 
Thank you for your email.  If you are making a request, a formal
acknowledgement will be sent to you in due course.

Information Governance Team
Calderdale MBC
 

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Lydia Kitchen, Calderdale Metropolitan Borough Council

1 Attachment

Dear Mr Lawrence

 

Please find attached our acknowledgment in respect of your Freedom of
Information Request.

 

Kind regards,

 

Lydia Kitchen

 

Information Governance Officer

CMBC Legal & Democratic Services

Town Hall

Crossley Street

HALIFAX

HX1 1UJ

 

Tel: 01422 392481

 

 

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Lydia Kitchen, Calderdale Metropolitan Borough Council

1 Attachment

Dear Mr Lawrence

 

Please find attached our response in respect of your Freedom of
Information Request.

 

Kind regards,

 

Lydia Kitchen

 

Information Governance Officer

CMBC Legal & Democratic Services

Town Hall

Crossley Street

HALIFAX

HX1 1UJ

 

Tel: 01422 392481

 

 

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