Online payment systems
Dear Warwickshire County Council,
I am conducting research on the technology used by councils to take payments from users of their online services.
Please could you advice me of:
1. What system do you use to take online payments from service users, and who supplies it?
2. When did you start using this system?
3. When does the contract end for this system?
4. What is the annual cost of the system?
5. Where is the system hosted? Please specify if it is hosted by the council in its own data centre, hosted by the council in its own cloud environment (such as AWS or Azure), hosted by the supplier as a discrete instance, or hosted by the supplier as a true software as a service
6. How does the system integrate with the other elements of your online service delivery platform?
If you use more than one solution for online payments, please could you answer the above questions for each of them.
Many thanks!
Yours faithfully,
William Lawrence
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Information Rights Team
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Information request
Our reference: 9168504
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Dear William Lawrence
Freedom of Information Act 2000
Thank you for your request for information that was received on 23 June
2023. We are dealing with your request under the Freedom of Information
Act 2000
Under our normal statutory requirements we are required to provide you
with a response within 20 working days of the receipt of your request.
Therefore we aim to send a response by 24 July 2023.
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Kind regards
Bruce Green
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211
NOTE: Please do not edit the subject line when replying to this email.
Information request
Our reference: 9168504
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Dear William Lawrence
Freedom of Information Act 2000
Your request for information, received on 23/06/2023. is currently being
considered by Warwickshire County Council. However I am writing to advise
that there will be a short delay in providing you with our response to
your request.
This is because it is taking some time to collate the information you have
requested.
I apologise for this delay and for any inconvenience caused. I will write
to you as soon as possible with the Council's response to your request.
If you have any queries or should you wish to make a complaint about the
manner in which your request is being dealt with then please do not
hesitate to contact me at the above address in the first instance. Any
complaints will be dealt with under the Council's internal review
procedure.
Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner's Office (0303 123
1113) or [1]www.ico.org.uk and on the County Council's website.
Yours sincerely
Kay Jones
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211
NOTE: Please do not edit the subject line when replying to this email.
References
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1. http://www.ico.org.uk/
Information request
Our reference: 9168504
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Dear William Lawrence
Thank you for your request for information received on 23 June 2023.
Please find attached our response to your request.
Kind regards
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211
NOTE: Please do not edit the subject line when replying to this email.
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