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Online payment systems

William Lawrence made this Freedom of Information request to Cherwell District Council as part of a batch sent to 70 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

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William Lawrence
Delivered

Dear Cherwell District Council,

I am conducting research on the technology used by councils to take payments from users of their online services.

Please could you advice me of:

1. What system do you use to take online payments from service users, and who supplies it?
2. When did you start using this system?
3. When does the contract end for this system?
4. What is the annual cost of the system?
5. Where is the system hosted? Please specify if it is hosted by the council in its own data centre, hosted by the council in its own cloud environment (such as AWS or Azure), hosted by the supplier as a discrete instance, or hosted by the supplier as a true software as a service
6. How does the system integrate with the other elements of your online service delivery platform?

If you use more than one solution for online payments, please could you answer the above questions for each of them.

Many thanks!

Yours faithfully,

William Lawrence

Link to this Report
Freedom of Information, Cherwell District Council

Dear William Lawrence,

Re: Freedom of Information request

Thank you for contacting us on 23 June 2023 requesting information in your email below.

Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within 20 working days.

We aim to respond to your request by 2 August 2023.

If you have any questions on the status of your request, please contact Information Governance at [email address]

Please remember to quote the reference number above in any future communications.

Yours sincerely,

Adeleke Jayeola
Information Governance Officer (Locum)
Cherwell District Council

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Link to this Report
Adeleke Jayeola, Cherwell District Council

1 Attachment

Dear William Lawrence,

Please find attached response to your request for information.

Regards,

Adeleke Jayeola
Information Governance Officer (Locum)
Cherwell District Council

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Link to this Report
We don't know whether the most recent response to this request contains information or not – if you are William Lawrence please sign in and let everyone know.