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Online payment solutions

William Lawrence made this Freedom of Information request to Armagh City, Banbridge and Craigavon Borough Council as part of a batch sent to 11 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

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William Lawrence
Delivered

Dear Armagh City, Banbridge and Craigavon Borough Council,

I am conducting research on the technology used by councils to take payments from users of their online services.

Please could you advice me of:

1. What system do you use to take online payments from service users, and who supplies it?
2. When did you start using this system?
3. When does the contract end for this system?
4. What is the annual cost of the system?
5. Where is the system hosted? Please specify if it is hosted by the council in its own data centre, hosted by the council in its own cloud environment (such as AWS or Azure), hosted by the supplier as a discrete instance, or hosted by the supplier as a true software as a service
6. How does the system integrate with the other elements of your online service delivery platform?

If you use more than one solution for online payments, please could you answer the above questions for each of them.

Many thanks!

Yours faithfully,

William Lawrence

Link to this Report
FOI, Armagh City, Banbridge and Craigavon Borough Council

3 Attachments

Dear Mr Lawrence

 

Ref: Information Request No. IR-2023-332

 

Thank you for your request for information received by Armagh City,
Banbridge and Craigavon Borough Council on 23 June 2023.  This request
will be processed under the terms of the relevant legislation i.e. Freedom
of Information Act 2000 or Environmental Information Regulations 2004,
within the statutory timescale of 20 working days.

 

If you have any queries about this communication, please do not hesitate
to contact us.  It would be helpful if you could quote the reference
number above in any future communications relating to this request for
information.

 

Yours sincerely

 

Information Governance Department

 

Armagh City, Banbridge and Craigavon Borough Council

Old Armagh Hospital | 39 Abbey Street | Armagh | Co. Armagh | BT61 7DY

 

telephone: 0300 0300 900

 

[1]ACBCBC[2]Twitter_bird_icon [3]fb-icon

 

show quoted sections

Link to this Report
FOI, Armagh City, Banbridge and Craigavon Borough Council

3 Attachments

Dear Mr Lawrence

 

Ref: Information Request No. IR-2023-332

 

Further to our email below, we wish to advise that your request has taken
longer than anticipated to process and therefore Council will not be in a
position to respond within the 20-day timeframe.  It is hoped that we will
be in a position to provide a response by week commencing 31 July 2023.

 

We apologise for any inconvenience caused by this delay and thank you for
your patience in this matter.

 

Yours sincerely

 

Information Governance Department

 

Armagh City, Banbridge and Craigavon Borough Council

Old Armagh Hospital | 39 Abbey Street | Armagh | Co. Armagh | BT61 7DY

 

telephone: 0300 0300 900

 

[1]ACBCBC[2]Twitter_bird_icon [3]fb-icon

 

From: FOI
Sent: Monday, June 26, 2023 11:04 AM
To: William Lawrence <[FOI #993787 email]>
Subject: IR-2023-332

 

Dear Mr Lawrence

 

Ref: Information Request No. IR-2023-332

 

Thank you for your request for information received by Armagh City,
Banbridge and Craigavon Borough Council on 23 June 2023.  This request
will be processed under the terms of the relevant legislation i.e. Freedom
of Information Act 2000 or Environmental Information Regulations 2004,
within the statutory timescale of 20 working days.

 

If you have any queries about this communication, please do not hesitate
to contact us.  It would be helpful if you could quote the reference
number above in any future communications relating to this request for
information.

 

Yours sincerely

 

Information Governance Department

 

Armagh City, Banbridge and Craigavon Borough Council

Old Armagh Hospital | 39 Abbey Street | Armagh | Co. Armagh | BT61 7DY

 

telephone: 0300 0300 900

 

[4]ACBCBC[5]Twitter_bird_icon [6]fb-icon

 

show quoted sections

Link to this Report
FOI, Armagh City, Banbridge and Craigavon Borough Council

5 Attachments

Dear Mr Lawrence 

 

Ref: Information Request No. IR-2023-332 

 

Please find attached response to your recent Freedom of Information
Request. 

 

If you have any queries about this communication, please do not hesitate
to contact us.  It would be helpful if you could quote the reference
number above in any future communications relating to this request for
information. 

 

Yours sincerely 

 

Information Governance Department

 

Armagh City, Banbridge and Craigavon Borough Council

Old Armagh Hospital | 39 Abbey Street | Armagh | Co. Armagh | BT61 7DY

 

telephone: 0300 0300 900

 

[1]ACBCBC[2]Twitter_bird_icon [3]fb-icon

 

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References

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Link to this Report
We don't know whether the most recent response to this request contains information or not – if you are William Lawrence please sign in and let everyone know.