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Ongoing works and new meters

N Elsden made this Environmental Information Regulations request to Thames Water
You only have a right in law to access information about the environment from this authority
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Dear Thames Water,

I read on your website that a lot of the works being carried out currently are in relation to fixing a leak, how long does it generally take to fix a leak? As these works have been going on for a long time.
Now I'm also being told that the pipes are being changed, and that everyone will need a new meter outside their house. Can you confirm that these will NOT be smart meters? I gravely fear for my health and the health of others with the roll-out of smart meters. They are proven to cause health problems in people who are around them, especially children and those with neurological diseases. I'm hopeful a reputable company , such as yourself, would want to keep their customers alive for as long as possible, so that they can pay more money into the company.

Yours faithfully,
N. Elsden

EIR Requests, Thames Water

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Thames Water Limited (company number 2366623) and Thames Water Utilities
Limited (company number 2366661) are companies registered in England and
Wales, both are registered at Clearwater Court, Vastern Road, Reading,
Berkshire RG1 8DB. This email is confidential and is intended only for the
use of the person it was sent to. Any views or opinions in this email are
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EIR Requests, Thames Water

EIR 19-20-187

Good afternoon,

Before we can proceed with your enquiry concerning fixing a leak can you clarify if you are would like data on Clean (supply of water) leaks or data on Waste (sewage) repairs?
Do you have a specific area for where you would like this data from?
Any additional data you can supply with assist us in answering your points.

Regards
Robert Johnson
Data Protection Team
Thames Water

-----Original Message-----
From: N Elsden <[FOI #615711 email]>
Sent: 26 October 2019 13:27
To: EIR Requests <[email address]>
Subject: Environmental Information Regulations request - Ongoing works and new meters

Dear Thames Water,

I read on your website that a lot of the works being carried out currently are in relation to fixing a leak, how long does it generally take to fix a leak? As these works have been going on for a long time.
Now I'm also being told that the pipes are being changed, and that everyone will need a new meter outside their house. Can you confirm that these will NOT be smart meters? I gravely fear for my health and the health of others with the roll-out of smart meters. They are proven to cause health problems in people who are around them, especially children and those with neurological diseases. I'm hopeful a reputable company , such as yourself, would want to keep their customers alive for as long as possible, so that they can pay more money into the company.

Yours faithfully,
N. Elsden

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Visit us online www.thameswater.co.uk , follow us on twitter www.twitter.com/thameswater or find us on www.facebook.com/thameswater. We’re happy to help you 24/7.

Thames Water Limited (company number 2366623) and Thames Water Utilities Limited (company number 2366661) are companies registered in England and Wales, both are registered at Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB. This email is confidential and is intended only for the use of the person it was sent to. Any views or opinions in this email are those of the author and don’t necessarily represent those of Thames Water Limited or its subsidiaries. If you aren’t the intended recipient of this email, please don’t copy, use, forward or disclose its contents to any other person – please destroy and delete the message and any attachments from your system.

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