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Ongoing works and new meters

N Elsden made this Environmental Information Regulations request to Thames Water
You only have a right in law to access information about the environment from this authority

We're waiting for N Elsden to read a recent response and update the status.

Dear Thames Water,

I read on your website that a lot of the works being carried out currently are in relation to fixing a leak, how long does it generally take to fix a leak? As these works have been going on for a long time.
Now I'm also being told that the pipes are being changed, and that everyone will need a new meter outside their house. Can you confirm that these will NOT be smart meters? I gravely fear for my health and the health of others with the roll-out of smart meters. They are proven to cause health problems in people who are around them, especially children and those with neurological diseases. I'm hopeful a reputable company , such as yourself, would want to keep their customers alive for as long as possible, so that they can pay more money into the company.

Yours faithfully,
N. Elsden

EIR Requests, Thames Water

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EIR Requests, Thames Water

EIR 19-20-187

Good afternoon,

Before we can proceed with your enquiry concerning fixing a leak can you clarify if you are would like data on Clean (supply of water) leaks or data on Waste (sewage) repairs?
Do you have a specific area for where you would like this data from?
Any additional data you can supply with assist us in answering your points.

Regards
Robert Johnson
Data Protection Team
Thames Water

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