On Train announcements

Arthur Lewins made this Environmental Information Regulations request to Abellio East Anglia Limited
You only have a right in law to access information about the environment from this authority

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Abellio East Anglia Limited.

Dear Abellio East Anglia Limited,
Under the Freedom of Information Act, I'd like to request the sound-file recordings of all on-board train passenger announcements recorded by Julie Berry which can be heard on your trains, particularly the 321, 317 and 315 if you still hold the files.

I am asking for these purely for personal use, and I will not share them.

Yours faithfully,
Arthur Lewins

Greater Anglia DoNotReply, Abellio East Anglia Limited

Thank you for contacting Greater Anglia. We have received your correspondence and assigned the
reference number: GA/2022328/00416226


At Greater Anglia, we don t want you to have a reason to complain, but where things go wrong, we
want to work to put them right. We publish a Complaint Handling Policy which details how we
manage our complaint handling. This can also be found on this page below.


Visit our homepage for information which may be helpful including up to date travel advice and
timetable information. [2]https://www.greateranglia.co.uk/

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contactcentre@greateranglia.co.uk, Abellio East Anglia Limited

Good Afternoon Mr Lewins,

Thank you for contacting Greater Anglia in regards to your request for
announcement recordings.

Unfortunately recordings of on board train announcements would not be made
publicly available; the freedom of information act is not applicable to
Greater Anglia which is a private company.

Kind Regards,

Kenneth Scott
Greater Anglia
Customer Relations

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