On board train announcements and distances between stations

The request was partially successful.

Dear London and South Eastern Railway Limited,

I'd like to request a digital copy of the announcements in use on all your trains. Including, but not limited to the classes 375, 395, 465 and 466.
Besides that, I'd like to request an Excel sheet or a document containing the distances between adjacent stations on your routes.

Yours faithfully,

Taurus Fan

Information Rights, SE Trains Limited

1 Attachment

Dear Mr Fan,

Please find attached our response to your FOIA request.

Regards

Mark Willson
Data Protection Manager
southeasternrailway.co.uk

southeastern
2nd Floor,
4 More London Riverside,
London, SE1 2AU.

show quoted sections

Dear London and South Eastern Railway Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of London and South Eastern Railway Limited's handling of my FOI request 'On board train announcements and distances between stations'.

I understand that you are unable to provide me with the announcements from your ElectroStar trains. However, I personally do not see a security risc to sending the announcements for your Networkers and other trains to me. If you hadn't told me about the VLC player and what can be done with that, I would never have thought about doing something like playing them on a real train. I always thought that PA systems were completely closed off from any separate influence.

And related to the second point of your answer, as I'm blind, I regretably can't access the sectional appendix on the Network Rail homepage. Believe me, I tried. So please could you provide me with the distances between stations?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/o...

Yours faithfully,

Taurus Fan

Information Rights, SE Trains Limited

Dear Mr Fan

I will pass on your request for internal review as requested.

Unfortunately we only hold the distance between stations in the form of the sectional appendix published by Network Rail. We are therefore unable to separately provide the mileage / distance information requested. I have also searched the main industry data sources such as https://dataportal.orr.gov.uk/ and have been unable to find an alternative source.

Regards

Mark Willson
Data Protection Manager
southeasternrailway.co.uk

southeastern
2nd Floor,
4 More London Riverside,
London, SE1 2AU.

show quoted sections

Vyas, Karishma, SE Trains Limited

1 Attachment

  • Attachment

    High Speed WAV Files.zip

    7.6M Download

Dear Taurus Fan,

Your request has been processed under the Freedom of Information Act 2000 (FOIA).

As previously mentioned we are unable to provide the onboard announcement for the Electrostar trains as Southeastern would incur a cost in excess of the reasonable amount.

However, we have reconsidered the safety objections we initially raised regarding the onboard announcements on our other fleet and we no longer think these apply. We are therefore able to provide the onboard recordings for the High Speed and Mainline & Metro fleet. Due to the size of the files, we are unable to provide these in a single email. We will therefore forward the onboard announcements for the Mainline & Metro fleet separately.

Appeal Rights

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner (ICO) can be contacted at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or you can contact the ICO through the 'Make a Complaint' section of their website on this link: https://ico.org.uk/make-acomplaint/

Regards,

Karishma Vyas
Company Solicitor

M:07929823808
E:[email address]
southeastern
Second floor,
4 More London Riverside,
London,
SE1 2AU

show quoted sections

Vyas, Karishma, SE Trains Limited

1 Attachment

  • Attachment

    Mainline Metro WAV Files.zip

    34.1M Download

Dear Taurus Fan,

Your request has been processed under the Freedom of Information Act 2000 (FOIA).

Further to our earlier email, please find attached the audio file for the onboard announcements for the Mainline & Metro fleet.

Appeal Rights

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner (ICO) can be contacted at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or you can contact the ICO through the 'Make a Complaint' section of their website on this link: https://ico.org.uk/make-acomplaint/

Regards,

Karishma Vyas
Company Solicitor

M:07929823808
E:[email address]
southeastern
Second floor,
4 More London Riverside,
London,
SE1 2AU

show quoted sections