On board delay announcements uploaded to Class 175 trains

Jake Smith made this Freedom of Information request to Transport for Wales Rail Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Transport for Wales Rail Limited.

Dear Transport for Wales Rail Limited,

Please could you release the recordings made by your 'Ruth' voice which play on board your Class 175 trains when information regarding disruption is given to passengers.

An example of the script is:

"Transport for Wales apologises for the delay to your journey. This is due to [INSERT REASON]. Further information will be provided by your conductor".

I am not requesting any station announcements, nor any announcements from your Elin or Eryl voices.

Thank you in advance for any assistance you can provide.

Jake

Freedom Of Information, Transport for Wales Rail Limited

Diolch am eich e-bost yn gofyn am wybodaeth ynghylch Trafnidiaeth Cymru.
Mae eich cais wedi ei drosglwyddo i aelod mwyaf perthnasol y tîm i'w
weithredu.

Os bydd eich cais yn un dilys, byddwn yn cyhoeddi ymateb o fewn y cyfnod a
ganiateir dan Ddeddf Rhyddid Gwybodaeth, sef 20 diwrnod gwaith o ddyddiad
derbyn y cais.

I gael rhagor o wybodaeth am ein proses Rhyddid Gwybodaeth, ewch i’n
gwefan: https://tfw.gov.wales/cy/rhyddid-gwyboda...

Thank you for your email requesting information from Transport for Wales.
Your request has been passed to a member of the team for action.

We will issue a response within the permitted deadline under Freedom of
Information Act, which is 20 working days from the day after receipt of
the request.

For more information on our Freedom of Information process, please see our
website: https://tfw.gov.wales/freedom-information

Freedom Of Information, Transport for Wales Rail Limited

1 Attachment

Good Afternoon Mr Smith,

Please see attached response to your information request.

Kind Regards

Katy Griffin
Rheolwr Rhyddid Gwybodaeth a Cydymffurfio | Freedom of Information and Compliance Manager
Trafnidiaeth Cymru | Transport for Wales
3 Llys Cadwyn, Pontypridd, Rhondda Cynon Taf, CF37 4TH

Bwriedir yr e-bost yma (ac unrhyw atodiad) ar gyfer y dderbynnydd yn unig ac mae e'n gyfrinachol. Os ydych chi wedi derbyn yr e-bost yma er gamgymeriad, plîs hanfonwch yn ôl i ni ar unwaith a ddilëwch y neges heb ei ddarllen, copïo neu ledaenu.
This email (and any attachment) is intended solely for the addressee and is confidential. If you have received this email in error, please send it back to us immediately and delete it without reading, copying or disseminating it.

Cwmni Cyfyngedig drwy Warrant. Cofrestrwyd yng Nghymru. Rhif Cwmni 09476013. Cyfeiriad Swyddfa Gofrestredig: 3 Llys Cadwyn, Pontypridd, Rhondda Cynon Taf, CF37 4TH
A Company Limited by Guarantee. Registered in Wales. Company No. 09476013. Registered Office Address: 3 Llys Cadwyn, Pontypridd, Rhondda Cynon Taf, CF37 4TH

show quoted sections

Hi Katy,

Many thanks for your response.

There are also automated delay announcements which were recorded for on board - some examples have already been shared by TfW via other channels.

There is an example here: http://sndup.net/zvx3

It would be great if these could be added to the recordings you and your team have kindly provided on your website.

Kind regards,

Jake Smith

Freedom Of Information, Transport for Wales Rail Limited

1 Attachment

Good Morning Mr Smith,

Please see attached response to your information request.

Kind Regards

Katy Griffin
Rheolwr Rhyddid Gwybodaeth a Cydymffurfio | Freedom of Information and Compliance Manager
Trafnidiaeth Cymru | Transport for Wales
3 Llys Cadwyn, Pontypridd, Rhondda Cynon Taf, CF37 4TH

Bwriedir yr e-bost yma (ac unrhyw atodiad) ar gyfer y dderbynnydd yn unig ac mae e'n gyfrinachol. Os ydych chi wedi derbyn yr e-bost yma er gamgymeriad, plîs hanfonwch yn ôl i ni ar unwaith a ddilëwch y neges heb ei ddarllen, copïo neu ledaenu.
This email (and any attachment) is intended solely for the addressee and is confidential. If you have received this email in error, please send it back to us immediately and delete it without reading, copying or disseminating it.

Cwmni Cyfyngedig drwy Warrant. Cofrestrwyd yng Nghymru. Rhif Cwmni 09476013. Cyfeiriad Swyddfa Gofrestredig: 3 Llys Cadwyn, Pontypridd, Rhondda Cynon Taf, CF37 4TH
A Company Limited by Guarantee. Registered in Wales. Company No. 09476013. Registered Office Address: 3 Llys Cadwyn, Pontypridd, Rhondda Cynon Taf, CF37 4TH

show quoted sections